Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Very nice facility, clean comfortable rooms. Only negative comment i would make is that reception should know precisely, a map, details of closest ev recharge points.especially if not on Hotel site. T... Se mer

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Betygsatt 5 av 5 stjärnor

Got a great deal going through r3charge. No problem with payment or reservation. The invoice showed the reservation was made via Berlin not that that made any difference 😀. Will definitely use... Se mer

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Betygsatt 1 av 5 stjärnor

The information was wrong and the price you take very high. When we arrived at the hotel, they wanted us to pays, although we already had paid to r3charge.

Betygsatt 5 av 5 stjärnor

Havn’t as yet visited but if the ev charger is available it would have been great. Unfortunately my new car is not available until the day after we return from holiday.

Företaget har svarat

Företagsinformation

  1. Semesterboende

Skrivet av företaget

r3charge is the first hotel booking platform tailored for EV owners. Stop switching between apps and websites when traveling with your EV. With the largest database of hotels with EV charging station, find and book the perfect accommodation at attractive price.


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

44 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Nice place to book your hotel

Traveling with EV vehicle, nice place to quickly search hotels with EV stations, and they provide easy payment options to book and confirm.

27 juli 2022
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Svar från r3charge.com

Thank you very much!

Betygsatt 5 av 5 stjärnor

great place to stay, easy charging

found a great hotel via r3charge for my summer holiday. Charging was easy, accommodation was fine. All good, thank you!

19 juli 2022
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Svar från r3charge.com

Thank you very much!

Betygsatt 5 av 5 stjärnor

Just perfect

Great experience! Works perfect

18 juli 2022
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Svar från r3charge.com

Thank you very much!

Betygsatt 5 av 5 stjärnor

Great idea and good website

All over a great website and very good recommendations. Whole concept and idea is well structured and a very good experience. With the change to electric vehicles everyone should use ideas like this more often

18 juli 2022
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Svar från r3charge.com

Thank you very much!

Betygsatt 5 av 5 stjärnor

Super Erfahrung

Super Hotels, einfache Abwicklung. Sehr zu empfehlen. Werde r3charge auf jeden Fall nochmal nutzen.

18 juli 2022
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Svar från r3charge.com

Thank you very much!

Betygsatt 5 av 5 stjärnor

Would have been great.

Havn’t as yet visited but if the ev charger is available it would have been great. Unfortunately my new car is not available until the day after we return from holiday.

12 juli 2022
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Svar från r3charge.com

Thank you nevertheless!

Betygsatt 1 av 5 stjärnor

The charger never completed it’s work

The charger never completed it’s work. It failed to charge our car and cost us a two hour delay in our trip.

1 juli 2022
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Svar från r3charge.com

We are very sorry to hear this, but this is not in our control at all unfortunately as it is part of the hotels facilities. We hope your trip was nice after that incident. Best, your r3charge Team!

Betygsatt 1 av 5 stjärnor

A hotel booking operator with a large potential for improvements

Going by EV through Italy and Germany, I booked 2 hotels through r3charge. Calling the first confirmed reservation as running late for check in we were persistently informed that we had no reservation. Trying to contact R3charge we realized that r3charge has no support number. If booking through r3charge you are on your own if something goes wrong.

We continued to the hotel rather frustrated believing that r3charge.com could be a scam and not knowing what to expect. It turned out that the reservation was ok. However, the phone number of the hotel in the order confirmation and on the R3charge site probably is wrong. How good is that?

A day later, arriving late to the address of the Acom Hotel in Nürnberg there was not any Acom Hotel, but a hotel called Premier Inn! The hotel receptionist informed us that it was years since Premier Inn took over the hotel from Acom and he could not find any reservation. At that point our frustration over R3charge was high, as R3charge was impossible to reach and sloppy for second time in a row beyond what is acceptable about providing correct information. However, mentioning to the receptionist that I had asked for parking with EV-charging, he managed to find a reservation with help from another staff member.
This turned out ok in the end, partly because we were persistent and partly being lucky meeting helpful receptionists. The frustration though, over the outdated/erroneous information in the order confirmation provided by R3charge, over total lack of support if something goes wrong and over being put into awkward situations twice of eventually not having any hotel to stay in, is not forgotten.

28 juni 2022
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Svar från r3charge.com

Dear Peter! We are happy to hear that both your reservations were found by the respective hotels and that you were able to charge your EV over night. Why the first hotel did inform you wrong at first is hard to understand at this point. With the second hotel and its changed name: that must have been a mistake in our hotel supplier system. We are looking into it - thanks for letting us know!
At the end it all worked out and we think we deserve more than 1 star for that. Safe travels with your EV.

Betygsatt 1 av 5 stjärnor

Booking failed

I spent ages selecting a hotel, registered went to pay only to get a message saying my booking had failed. I gave up

16 juni 2022
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Svar från r3charge.com

We are sorry that your experience was not great. We are working on improving our service constantly and eliminating such technical errors. Best regards, the r3charge Team.

Betygsatt 5 av 5 stjärnor

Got a great deal going through…

Got a great deal going through r3charge.
No problem with payment or reservation.
The invoice showed the reservation was made via Berlin not that that made any difference 😀.
Will definitely use them again.
Can't believe there are so few hotels in Norfolk with a car charger 🤨.

27 maj 2022
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Svar från r3charge.com

Happy to hear and thank you for the review! Best regards, your r3charge Team!

Betygsatt 3 av 5 stjärnor

When we arrived at the accommodation…

When we arrived at the accommodation there was no record of our booking. There was a very kind receptionist who was really helpful and managed to find our booking, but it took over 20 minutes. Not sure if that was r3charge fault or the hotel but a tad frustrating.

14 maj 2022
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Svar från r3charge.com

We are sorry for the inconvenience. We are constantly trying to improve so we are looking into this issue! Hopefully next time you will have a smoother arrival! Best, Your r3charge Team!

Detta är Trustpilot

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