Product was very good! However, FedEx delivery gave me so much trouble - with the pickup hence the minus two stars. Quoc should consider alternatives when it comes to delivery of their products. Ed... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I own two pairs of Quoc shoes: the original leather Tourers and Gran Tourers. The outer sole on the Gran Tourers came off of the cleat plates. Quoc support person admitted the flaw on the early itera... Se mer
Företaget har svarat
My gravel shoes lost a spike, and as I couldn't find a compatible spike to replace (sold out everywhere) contacted quod.cc support. The day after I had a set of new spikes delivered in the other side... Se mer
Företaget har svarat
I honestly bought the Weekend Cycling Sneaker to test their walkability. I completed LEJOG last summer and did quite a bit of walking on some of the steeper climbs. The Bontragers I had at the time co... Se mer
Företaget har svarat
Företagsinformation
Om QUOC
Skrivet av företaget
QUOC is an independent, British brand with over a decade of experience designing high-performing, comfort-driven cycling shoes.
Shop Gravel Shoes
Shop Road Shoes
At QUOC, our mission is simple. To get more people riding bikes through enhanced ride experiences, starting from the feet. With decades of research and innovation weaved into our DNA, we believe performance should be at the core of any cycling shoe - but with zero compromises on elegance, functionality and comfort. We’re dedicated to making shoes that remove all barriers to an enjoyable ride - and above all - that celebrate the diverse community that embodies cycling, a community without whom we wouldn’t exist.
QUOC.CC
Shop Gravel Shoes
Shop Road Shoes
At QUOC, our mission is simple. To get more people riding bikes through enhanced ride experiences, starting from the feet. With decades of research and innovation weaved into our DNA, we believe performance should be at the core of any cycling shoe - but with zero compromises on elegance, functionality and comfort. We’re dedicated to making shoes that remove all barriers to an enjoyable ride - and above all - that celebrate the diverse community that embodies cycling, a community without whom we wouldn’t exist.
QUOC.CC
Kontaktuppgifter
London, Storbritannien
- info@quoc.cc
- quoc.cc
4,4
Utmärkt
212 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really uncomfortable but look great
Let's start with the positive - these shoes look amazing, but the issue is when paying over £300 for a pair of shoes I expected them to be comfortable.
I've had multiple high end cycling shoes previously and they are all comfortable, so I don't understand why these shoes really start to hurt my feet so much after around 50 miles.
I've spoken to the customer service team and the response basically said that the soles are very cheap because most of their customers and staff put custom insoles in them.
So in summary if you have custom insoles already then they may be amazing. If you don't expect to pay £100+ for some decent insoles to try and get them to be usable.
Time will tell, but if my new insoles which are currently order don't do the trick it will be a £300 pair of shoes in the bin as once you add cleats to them you cannot return
23 april 2025
Svar från QUOC
Hey Adam,
Thank you for taking the time to share your thoughts and leave a review. First and foremost, I want to apologise that your experience with the M3 Pro hasn’t met your expectations, especially when it comes to comfort.
We’ve reached out to you directly via email, as we’d really like the opportunity to help and ensure you don’t feel stuck with a product that’s not working for you.
We appreciate your honesty and take your feedback seriously—particularly around the insole experience. While the M3 Pro is designed with a race-focused, high-performance structure, we understand that comfort is just as critical. Our recommendation of custom insoles is intended to help riders achieve a more personalised fit, but we never want that to come across as a justification for discomfort or additional cost after purchase.
Thanks again for raising this with us and please check your inbox when you can. We're here to help and would really like to find a solution that works for you.
Svar från QUOC
Hey Emanuele,
Thank you so much for your kind words! We're really pleased to hear you're happy with your new shoes and that delivery was smooth and fast.
Wishing you many great rides ahead!
Svar från QUOC
Hey Jon,
Thank you so much for the great review!
We’re delighted to hear you’re loving your gravel shoes—here’s to many more rides ahead.
Great product
I bought the Grand Tourer CX. Perfect fit in combination with fast shipping earns a five star rating
4 maj 2025
Svar från QUOC
Hey Martin,
Thank you so much for the kind words and five-star review!
We’re thrilled to hear that the Grand Tourer CX was a perfect fit and that your experience with our shipping met expectations. It's always a pleasure to know our products are helping riders get out on their adventures comfortably and quickly.
If there's anything we can help with down the line—whether fit advice, care tips, or future upgrades, just let us know.
Amazing product
Amazing product! Quality and design was ones of the most valuable characteristics!
1 maj 2025
Svar från QUOC
Hey Frederico,
Thank you for the kind words! We're so glad to hear you’re loving the quality and design — it means a lot to us that those features stood out to you. We put a lot of care into both, so it’s great to know it’s making a difference!
Thanks again for your support, and happy riding!
Pretty comfortable from the start and…
Pretty comfortable from the start and have bedded in beautifully and now supper comfy, will be buying a second set of off road ready for the cyclocross season
28 april 2025
Svar från QUOC
Hey Andy,
Thank you so much for the great feedback! We're thrilled to hear the shoes were comfortable from the start and have only gotten better with time. It's fantastic to know they're now your go-to for comfort and that you're already planning to pick up a second pair for cyclocross season!
If you need any help selecting the best off-road option, feel free to reach out, we're always here to help.
Svar från QUOC
Hey Anthony,
Thank you so much for your kind words! We're really glad to hear the process was smooth and that you're loving your new shoes. Wishing you many great rides ahead and if you ever need anything, we're here to help!
Svar från QUOC
Hey Chris,
Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying your QUOC shoes and that our customer service made a positive impact on your experience. Providing great service is something we’re truly passionate about, and we’re so glad it stood out to you.
If you ever have any questions, need further assistance, or just want to chat, please don’t hesitate to reach out. We’re always here to help and ensure you have the best experience possible.
Thanks again, and happy riding!
They don’t do wide fit shoes
They don’t do wide shoes which is unbelievably frustrating. Their actual service etc was great but only making narrow shoes in this day and age seems bizarre. Their shoes look amazing as well - which adds to the frustration.
14 april 2025
Svar från QUOC
Hey Bren,
Thanks so much for your honest feedback, we really appreciate you taking the time to share your experience, even if things didn’t go as hoped.
We do apologies fit didn’t work out for you. At the moment, all of our shoes including the MAAP x QUOC Gran Tourer XC are built on a standard E-width last. This offers a performance-oriented but accommodating fit for many riders, but we completely understand it’s not ideal for everyone especially those needing a true wide-fit option.
That said, we’re really glad to hear you had a good experience with our service and appreciated the design of the shoes , even if the fit let things down. Comments like yours help us do better, and we truly hope to offer a more inclusive size range in the future.
Thanks again for your feedback, it genuinely helps us improve.
Best,
Alice
Quick shipping
Quick shipping. First ride out with the shoes was great. Best part was I didn’t have to buy an arch support insert.
25 april 2025
Svar från QUOC
Hey Jay,
Thanks for the great feedback!
We're so glad to hear your first ride with the shoes went well and that you didn’t need to buy additional arch supports. That’s exactly the kind of fit we aim for!
Enjoy your rides, and thanks again for choosing us!
Advice
Had problems with quoc product not bought directly from QUOC, while quoc were unable to help, they gave advice to me and a 30% discount. I was able to use their advice to sell the product (at a loss) however with the 30% discount and money from sold item, i was able to purchase from QUOC and break even. On purchasing i received my item quickly with very clear instructions on how to return if unhappy. Staff were really helpful and well informed, will definitely shop from QUOC again
23 april 2025
Svar från QUOC
Hey Lyn,
Thank you so much for sharing your experience!
We do apologies about the challenges with the initial purchase, but we’re glad the advice and discount helped you get to a solution. It’s great to know you had a smooth experience purchasing directly from us, and we’re thrilled that our team could provide you with the support you needed.
We look forward to helping you again in the future!
Really good ordering experience
Really useful information on the website with regards sizing to help make my purchase right first time. And really sensible prices for a quality product.
24 april 2025
Svar från QUOC
Hey Michael,
Thank you for the great feedback!
We’re so happy to hear that the sizing info helped you make the right choice and that you’re happy with the quality and pricing. We always strive to provide the best experience possible, and it’s awesome to know we succeeded!
Enjoy your new gear!
Just love the quality
23 april 2025
Svar från QUOC
Hey Carlo,
Thanks so much for the kind words!
We’re thrilled to hear you love the quality. We put a lot of care into our products, and it’s great to know it’s shining through.
Enjoy your rides!
very helpful customer service who…
very helpful customer service who helped to sort out some logistics!
22 april 2025
Svar från QUOC
Hey Patrick,
Thank you for your kind words! We’re thrilled we could assist you and make sure everything worked out. We’re always here to help and ensure you have the best experience possible!
Mega kudos to Alice!
I originally ordered the Gran Tourer Lace in a size 43 according to the instructions regarding measuring my feet. Unfortunately, they were too small. Alice was AWESOME in helping me through the return. I got the brown/pink and that color was discontinued and she mentioned that there were new colors and models soon being released and also gave me discount code due to the brown/pink being discontinued. I ended up waiting for the new release and got the GT II in the new color way. They fit perfect and I just got the cleats on and will ride them for the first time today! Very excited!
20 mars 2025
Svar från QUOC
Hey Matt,
Thank you so much for your awesome feedback!
We’re so glad to hear that Alice could help make the process smoother for you. It’s fantastic that you were able to get the perfect fit with the new Gran Tourer II in the new colourway. We hope you have an amazing ride, and if you need anything else, don’t hesitate to reach out.
Enjoy the miles ahead!
Awesome product and responsive customer service
Awesome product. True sizing and great quality after 3 rides so far. Email Quoc prior purchase to confirm about sizing and the response was good and quick. Highly recommended.
8 april 2025
Svar från QUOC
Hey,
Thank you for the fantastic feedback, we’re so glad to hear you're enjoying the shoes and that the sizing worked out well!
It’s great to know that our team could assist you quickly and clearly before your purchase, we believe getting the right fit is key to performance and comfort from day one.
Thanks again for your recommendation and support we really appreciate it, and we’re here if you need anything down the road.
Svar från QUOC
Hey Napoleon,
Thanks so much for your review! We're thrilled to hear you're loving the shoes, we put a lot of thought and care into every design, so it's always great to hear that it's hitting the mark.
Enjoy the ride, and if you ever need anything, we're just a message away.
Great communication and follow through
Great communication and follow through. Love the Quoc x Maap shoes.
21 april 2025
Svar från QUOC
Hey,
Thank you for the review. We are so glad we could help you get the right shoes sorted and even happier to hear you're now out riding in them! The QUOC x MAAPs are a special pair, and it’s great to know they’re working well for you.
Thanks again for the kind words and support!
Svar från QUOC
Hey John,
Thank you so much for your kind words! We truly appreciate you taking the time to share your feedback.
We work hard to provide clear, timely, and helpful communication, so it’s incredibly rewarding to hear that it made a difference in your experience. If there’s ever anything else we can assist you with whether it’s sizing advice, order support, or general product questions, we’re always here and happy to help.
Thanks again for your support!
Premium in every way
Excellent customer service and the shoes are unbelievable. Wore them out of the box on a 130 mile gravel race with 15k ft of climbing. Zero foot issues. And pedorthics is my profession.
18 april 2025
Svar från QUOC
Hey Rob,
Thank you so much for your incredible feedback — we’re genuinely thrilled to hear you had such a positive experience right out of the box!
A 130-mile gravel race with 15,000 ft of climbing is no easy feat, and to do it without a single foot issue is exactly the kind of performance we aim for. It’s especially meaningful coming from someone in the pedorthics profession — your endorsement means a lot to us.
We’re so pleased we could be part of such a big day for you, and if there’s ever anything else we can do, don’t hesitate to reach out.
Thanks again for choosing QUOC, and we hope the shoes carry you on many more epic rides!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.