Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Luis was the handyman/technician that performed the gutter cleaning at my home. He was communicative in advance of the appointment, told me what and how he'd do the work, showed me before and after ph... Se mer

Betygsatt 4 av 5 stjärnor

We had our deck stained by Pro.com and the service was great, the job very meticulously done. We are happy. There were a few hiccups during the process - the communication between Pro.com and their... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Your representative Evan, was outstanding. He finished installing our new mail box in a short time and went on to do two other jobs to fill up the two hour minimum for which we hired him. We discu... Se mer

Betygsatt 2 av 5 stjärnor

It took me 2 weeks to schedule a four-hour job. Then the handy man who came left the work somewhat unfinished and never contacted us to see if he could come back to complete it. We were busy moving,... Se mer

Företagsinformation

  1. Byggfirma
  2. Möbelaffär
  3. Mediaföretag
  4. Online-marknadsplats

Skrivet av företaget

Pro.com is a team of construction pricing and technology innovators. Together, we help our clients build projects ranging from custom homes to multi-room remodels. Behind the scenes, we identify every single obstacle that squashes construction productivity, then build solutions to eliminate them. The result — our clients, partners, and contractors get a better experience from start to finish.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

39 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Gutter Cleaning exceeded expectations

Luis was the handyman/technician that performed the gutter cleaning at my home. He was communicative in advance of the appointment, told me what and how he'd do the work, showed me before and after photos of the gutters and roof valleys, and went well beyond expectations on the cleanup around the home. I'd recommend Pro.com for this service, and will be using them for my next home project because if the ease of use and professionalism if Luis.

15 mars 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Same Day Service & Excellence = Wow!!

Woke up to my roof gutter that runs the length of my house down and semi blocking the front door. I had calls in to both a handyman I've used before & a roofing company since the gutter had been pulling away from the roof for weeks. No one got back to me & then disaster. Felt I had to get someone out immediately and Pro.com was the first call I made. Not only did they send someone out that day - that someone (Evan Frazier) turned out to be an absolute wonder worker. Got the slightly bent gutter straightened out in no time and back up looking better than new. He then asked if I had anything else for him to do since he had to charge for 2 hours and hadn't used up even half of that. I directed him to a large hole that Roto-Rooter had cut in my deck (removing part of a beam in the process) while attempting to get at the main drain to my plumbing. Evan fixed THAT almost as good as new (I was missing one of the boards). I was blown away! Fabulous experience!! Would recommend without hesitation!!

7 november 2016
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

temporary fixes

Most of what they fixed broke again immediately. They sent someone out to fix AGAIN only to have it break AGAIN. Eventually they just stopped offering to fix. No refund offered.

1 oktober 2016
Omdöme utan inbjudan
Logotyp för Pro.com

Svar från Pro.com

When the lock you had us install malfunctioned, we wish you would have called us – we could have fixed the issue for you free of charge, since we stand behind our work with a guarantee. Instead it sounds like you found a locksmith to come out and repair it, who charged you hundreds of dollars. Unfortunately, a significant amount of locksmiths on Google are scams (see http://bit.ly/2eaYAzP and http://nyti.ms/1Px2oW7).

In addition to the lock issue, you had a slow draining sink that we came back out to give a second look. Our tech said that it was unfixable and that the sink itself was not vented properly. We’re sorry that there wasn’t an easy fix for that.

We ended up refunding you $114.09 on August 4th. Please check your statement for this refund that would have shown up about 10 business days later. If you have questions please don’t hesitate to give us a call.

Betygsatt 5 av 5 stjärnor

Pricy, but totally professional, from beginning to end.

The website was professional and easy to use. I'm amazed that your estimators could read my project description with two photographs and then feed back such a complete quote. Your "handyman", Evan, was able to do everything I needed with remarkable skill. He pointed out a couple of minor points of interest that I had missed in my spec. Bottom line, on time and to the budget. I no longer have to shop for this scale of project. I'll go directly to Pro.com, henceforth. (Nice!)

27 september 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Work!

Pro.com Handyman is just what I needed. They provided a very reasonable bid for a job to be done at my home. Once the bid was accepted they had openings within days of my request. The handyman showed up on time, gave me his card to verify he was from Pro.com and immediately got to work. He was professional, efficient and his work was fantastic. I will definitely be using them again in the near future.

9 september 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

I hired pro.com to regrout my bathtub. Robert was so fast he was able to do that, provide advice on a new toilet seat, change handles on 3 doors and trouble shoot another door handle. Robert was great. Would definitely recommend him.

1 september 2016
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Deck Staining job went well!

We had our deck stained by Pro.com and the service was great, the job very meticulously done. We are happy. There were a few hiccups during the process - the communication between Pro.com and their contracted handymen could be better. The handymen do not actually work for Pro.com - they contract out in their respective specialties.

9 augusti 2016
Omdöme utan inbjudan
Logotyp för Pro.com

Svar från Pro.com

Alexandra, thanks for the review! We're happy your deck turned out so well. Just to clarify, the handyman are actually on our payroll, including Evan, who worked on your planter boxes. In situations where a project falls outside of our on-staff expertise, we do bring in trusted 3rd party subcontractors to make sure your project is done right. So if a job requires a specialist, you might work with a subcontractor – but we are still accountable for the project as the general contractor, and the work is still covered by our guarantee.

Betygsatt 5 av 5 stjärnor

Excellent. Very easy to use

The handyman Charlie was excellent. Loved the text feature. This experience is so much better than using a handyman with old fashioned billing. Everything being electronic made everything so much easier. Though the price was high, I am willing to use this service again because of the excellent customer service from pro.com and the handyman Charlie!

23 juli 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

will call Pro.com Handyman

The service was great. Mac was here on time, did his job, cleaned up, and made sure that my ac unit was working and solidly placed. The price was excellent. Finally, a place that has all these qualities and I can trust. Thank William. E. Azbill

21 juli 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Mission accomplished!!

all communications were good. Evan arrived as scheduled, assessed the job, gave me the alternatives, and went straight to work. Installed the garage door opener as rerquested, showed me how to use all the alternatives. He was pleasant and helpful. I was very happy with the service.

2 juli 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Dave O is the man!

Dave got to my place on time. He worked diligently and quickly and at one point, even asked if I had more for him to do since he thought he'd finish my list before time would be up. His work was terrific quality. He would ask questions to make sure things were exactly how I wanted them and he was very careful about cleaning up my home. I couldn't have had a better experience. He was just fantastic! Would definitely use him again!

2 juli 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Pleased

The handyman who came to my house was professional, polite, well skilled in a variety of tasks, resourceful, and leasing to work with. I would request him again.

28 juni 2016
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Bureaucracy over service

It took me 2 weeks to schedule a four-hour job. Then the handy man who came left the work somewhat unfinished and never contacted us to see if he could come back to complete it. We were busy moving, so left it the way it was, but it was not finished completely.

I would not use them again.

24 juni 2016
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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