Benzinga Pro Omdömen 

So many issues with the charting tools - firstly none of my entered tickers render graphs. The default is AAPL which renders a chart but when I enter the ticker of any other stock either the chart doesn't populate or the name changes from apple to the new ticker symbol but the chart is still AAPL - Extremely frustrating - how can you rely on a service like this to trade stocks. Plus customer service is crap

I really like the platform and the support available.

Their site is IMO one of the easiest to maneuver around to find what you are looking for. The knowledge they provide is extremely top edge. Of all the big "Trader Insight" platforms, Benzinga exceeds all the rest. and in conclusion, I honestly don't have anything negative to say about their program other then it's a bit pricey.

Terrible customer service. Called the pro help desk several times and can never get anyone to answer or call me back. I will not be renewing my membership.

Customer service horrendous. For years being a lifetime subscription holder I can’t get my basic newsletter. For years I have had to routinely hound them. They just can’t send an email you pay for.

Tiene una de las interfaz más horribles que e visto

James Santangelo did a great job. Clearly explained what was paying for in my lifetime membership. Also, what to expect in the way of a timeline for the upgraded subscription.

Thanks

New member, still learn how your Benzinga Pro works

I had benzinga pro for a year at a discounted rate. But never helped me make enough money to justify keeping it after it expired. Then I received a call and was offered a lifetime subscription for $3000. I would get an inner circle subscription with a person that if I had followed his trades in the past 12 months, I could have made up my losses. I decided to try it and they gave me access to the chat room Options Moneyline with Nic Chahine. After a few weeks they called me back and asked how it was going. I had not made any money back. They suggested I move into the chat room stocks and options wit Matt Maley. They reached out by email and asked me to review how I liked the service, I was down about $10k at that time. I never heard from them again. I continued the losses because Matt has always said the market will go down. Buy SQQQ or TQQQ puts. See how that has gone the last 2 years. Matt just tries to sell you a subscription to his own services!??! After 12 months benzinga pro ended. Oh yeah, the lifetime was just for 1 year and a lifetime of chat with someone that keeps telling you to short a market that continues to grind, as is normal in an election year. I would not give them your money if you are considering paying for their services.

Until now it seems waste of my time joining this

I was supposed to be charged $37.00 a month & instead you are going to charge me $197.00 a month & I won't go for that

I purchased a subscription and tried it for one day. I didn’t like it. And immediately called to cancel. But they refused to give me my money back.

I hate dealing with people like that. Cancelation policy not in the terms, buried in a place you can’t find, or in this case it was cleverly disguised to a single product. Even without a cancellation term, they should’ve refunded me for the one day trial. If they’re hiding terms, why would you want to do business with them?

As far as the product, it’s just flash. I have Seeking Alpha, WSJ, Barons, Sockcharts,and Morningside. I day trade and invest on Fidelity. I’ve used multiple platforms that date back 15 years for option and day trading, and found that I can do all for less just using Fidelity and free online sources. But for investing, I need access to multiple analyst reports and that’s where the money goes.

I’m always trying out new flash but haven’t found anything yet. Benzinga is my worst experience in 10 years.

There’s cheaper and better.

I Called to ask a nagging question , the customer service rep was very knowledgeable helpful and steered me in the right direction

I"m a newbie to Benzinga Pro for about 3 days. I've had glitch with watch list, but really settling in quickly with the rest. News is the greatest ever. Details and Sense Market are excellent. Notifications are another powerful and useful feature. The bundle of features mean multiple other costly, less versatile subscriptions will not be renewed.
Traders want to get up and running fast, but ask for the manual and video to keep as reference (which I just did today) Probably more than most new folks I've been a bothersome fly to The staff. I'm impressed with their good work and patience. They've walked me through concerns. I'm amazed that's even possible. Special shout out to Lucas !

Lucas called me back and patiently walked me through my connection issue and solved my problem with a minimal amount of time. I appreciate the great service I received from Lucas.

I had a charge on my account from Benzinga Events which I never approved. Called customer service and was talking to a wonderful representative called Lucas Lovejoy. Mr. Lovejoy went above and beyond in fixing this error for me with email updates and a refund. He was courteous and professional and wish all customer service representatives could be like him. Kudos to Mr. Lovejoy.

I paid for a year of benzinga Pro. It was during a holiday week and I did not get the two weeks free trial. The first 6 months I didn't know what I was doing nor did I make one cent from having this service. It was a total waste of my time. I wrote a truthful but negative review on here and was contacted by Ryan. He asking me what he could do to help. He sent me a link to teach me how to use benzing properly. A week later I updated my review and gave them a positive review. As of this post I am still very dissatisfied. Even tho I have benzinga pro. I find myself not even using it. Every morning I have to reset my specific criteria because it does not save. It's very frustrating. I've been using a free scanner that's easier to use. I trade mostly pre-market. And after hours. I thought that when you sign up for their service it included everything they offer, their stock picks, their Market Outlook etc. I was wrong. Still more money if you want to find out what's going on in the world or use their stock pick person. To my knowledge you are unable to do any research on stocks or companies. The only thing that I find useful is their news and even that doesn't always help. When they send you a benzinga exclusive you would think it would be great. The problem is if no one else knows about the news the stock does not move. The platform does not give you any stock ratings nor does it help you choose stocks. Not even a dividend rating score, nothing. Unless that's another extra paid service that I'm unaware of. Sorry to be so negative I just feel like I've wasted a lot of money & time for nothing. To make it even worse I still get offers for us to join benzinga Pro. kind of like the left hand doesn't know what the right hand is doing.

Spoke with Rodrigo a few days ago, and he promised to email me details about packages for options trading. Never received it, I have made numerous calls top 'Rodrigo', but no response or email. This seems like a very flaky operation, regardless of all of the reports about them.

Great depth of data and analysis for my trading.

Scam
They were happy to take my money but won't return phone calls or emails.