Benzinga Pro Omdömen 

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Trying to set up keyword alert . How do I go about it?

Never really knew what I signed up for ! Benzinga Pro, Benzinga Research or Edge each is individual and a different price. After contacting chat and emails with the inability to get any functions offered in the help video no one told me that I only signed up on a special deal for Edge only. I was confused since prior to that knowledge spent days with support trying to find out why everything I looked at was subscription based and added $$. Now I am looking at Edge which honestly for the discounted price is ok, but why didn't someone contact me and told me the actual purchase. In all fairness, I was overseas when I signed up 12/6 and never caught the email for weeks. Edge is an addition to my information that is obtained via any brokerage so caveat emptor to anyone looking at Benzinga. If you do make the same mistake don't forget to remove auto renew on credit card (not with Benzinga) I had contact via email, via chat, with support and finally after multiple attempts realized that I signed up for Edge vs Pro. If I had known I would never had signed up for news which is obtainable via any brokerage, but now the situation is I still cannot get into Benzinga Edge.

High pressure sales... I can't be asked.

BE AWARE SCAMMERS!!! I started a trial and immediately sent "vipaccounts" an email to cancel my trial. Because you cannot cancel the trial yourself. Today they charged my card. So unfair and disrespectful. Unbelievable. Absolute scammer company.
They setup a system where you cannot cancel a trial subscription.

Update January 9, 2025:
I've sent support an e-mail and they cancelled my subscription that was started automatically without me being able to cancel it. So I got refunded. But please adjust your systems that it is possible for users to cancel their subscription during trial period. And tell your staff to respond on queries after you reach out yourself to ask if everything was okay with the trial.

One would think a big name like Benzinga would be a class act, but this is not the case. They are no better than throwing darts at a list of charts. Their customer service should get 0 stars. What a letdown don't waste a single dollar on them.

Everyone here is more than helpfull, also this platform keeps getting better and better... THANK YOU

Overall, top of class.

Great appo I

I can see why Benzinga is rated Number One!
It has everything a trader needs.

Site seems way too complicated and no easy way to learn how to navigate site.

I needed to upgrade my subscription in a very specific way, James Santangelo listened carefully to my needs and "tailor made" a solution that was extremely fair and provided me with exactly what I need. He knew his products, was respectful and courteous and completely professional. I had a completely positive experience.

I have never written a review before, but I feel I must. I subscribed to Benzinga Pro. I had some trouble getting started and reached out for help. I was lucky to get James a wonderful rep. Some of my issues were user errors and he walked me through them and showed me some benefits of the service I did not know existed. I’m in my late 70’s and when some hear my voice I get brushed off. But James took time with me and helped me resolve the issues in a caring way. Wish there could be more nice young men like James that don’t rush you and really try to understand your needs. Plus, he tailors his advice that suited me as an individual trader. Thank you, James, and Benzinga.

Learning a lot. Recommended you join

I have been unable to log in twice this month at 6:45 am est, including this morming for over 90 minutes.
unacceptable and terrible. time to look elsewhere.

The news feed seems delayed. I see stock action occurring 2-3 minutes before news drops that generated price action.

The product is outstanding!

i called 6 times, emailed and after 2 days no reposnse. I doubt if any customer support exists