I contacted them and asked if they could arrange for the mattress to be delivered on 4th August, as it is my daughter’s birthday and I wanted it to arrive in time for her special day. Laiba was very p... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Rehman Khan called to arrange the delivery and was super helpful. I added the option to have purchase taken upstairs and he told the drivers to let me know when they were 15 mins away. All went very s... Se mer
Within four hours of my purchase this company called to arrange a delivery date. Delivery dates go by postcode. I spoke with Iqra in customer service. I will update this review after the delivery. F... Se mer
Iqra provided excellent customer service. She was so friendly, professional and helpful, and went above and beyond to try to get me an earlier delivery to suit my schedule. I would absolutely recommen... Se mer
Företagsinformation
Skrivet av företaget
Expert 2 Man Logistics Delivering throughout the UK
Kontaktuppgifter
Storbritannien
- premierdeliveries.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 53 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great delivery company great…
Great delivery company great communication and service definitely recommend A***** thankyou LAIBA
Bed delivery postponed for 2 days on…
Bed delivery postponed for 2 days on the initial delivery date.
Only notified at last moment having prepared for delivery, getting up early and having to do it again. Unable to contact delivery service with email supplied. Items missing from divan set.
Perfect
This is what all delivery companies should aspire to be like.
A telephone number that is answered quickly by a competent human.
Emails sent with delivery date/time.
Able to narrow down the delivery window on the day (obviously pending traffic etc).
Live updates on the day.
Phone you when they are nearing you.
Perfect.
Ridiculous!
DO NOT USE THIS COMPANY!
ITS A SCAM!
They took my money, gave me a delivery date and said I was fifth in line and to be ready for half 6 in the morning!! Called them at 10am as no one had turned up and they said we dont have the product no delivery will take place!! Absolute joke!
Avoid this company!! They just take your money and dont give a product! SCAM!
Very helpful online support from the…
Very helpful online support from the delivery company. Much appreciated, Rodica
Great efficiency
Great efficiency, friendly and helpful. Delivery pending but a simple and effective process so far! thank you Iqra.
So far excellent customer service on…
So far excellent customer service on the phone when arranging a delivery slot. It's appreciated when I work and needed to negotiate delivery on my none working day.
Excellent very helpful and speedy…
Excellent very helpful and speedy response
Delivery driver were excellent
Delivery driver were excellent , there were major renovations going in the block of flats where we live , the lifts took a long time to he free .
Premier Deliveries
Friendly prompt LAIBA was extremely helpful talking through process and dates available to suit.
Sorting my delivery
very helpful agent Iqra who has sorted delivery of my new mattress. She was very polite and was nice to talk too.
DO NOT ORDER FROM ANYWHERE THAT USE…
DO NOT ORDER FROM ANYWHERE THAT USE THIS TRACKING / SHIPPING COMPANY.
They scam people. Update tracking Info and act like it’s been shipped when it hasn’t and I’ve got all the cancellation proof. Won’t let you speak to a manager. Will keep repeating themselves and saying they will sort it and someone will get back to you when they won’t. Ongoing for over a month and now they are saying they aren’t working with the company anymore and can’t update the tracking! Appealing and discouraging and I will be reporting to trading standards and taking this further.

Svar från Premierdeliveries
Laiba - what a star
Dealt with a colleague named Laiba who was great in sorting my query out. Saved me alot of issues by rearranging delivery.
With regards to online customer…
With regards to online customer support, Laiba was swift and very helpful
Excellent communication and…
Excellent communication and confirmation of delivery.
Given a convenient time slot.
Super happy
How refreshing to deal with this company! The communication was prompt, professional and human!
We were given a call evening before delivery was due, and it arrived exactly when told by extremely polite, smiling driver, which I haven’t seen in a long time, and mores to the point, super happy with our purchase. Great quality and price, delivered well protected. Thank you 🙏
I am so very happy
I am so very happy. I ordered a lovely looking headboard & Premier Deliveries collected my order for transit to me. I found them to be so customer focused, they rang me to check if a delivery date was acceptable & then kept me fully updated about my delivery. They also provided the best tracking system i have ever seen. When my order arrived two of the nicest, polite & careful men delivered my headboard to me. What a fabulous company, good old fashion courtesy from start to finish. Thank you to those involved; Laiba, Harpreet & the boss Kashif.
Keep away from this company and its…
Keep away from this company and its fake reviews. This is a terrible company and the workers and unprofessional and not to be trusted in anyway. I had a bad experience with this company and do not want anybody else to experience what I experienced from this terrible company. KEEP WAY FROM THIS COMPANY.

Svar från Premierdeliveries
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