Of all the products out there and tried, when I found Pluxy it is the best hair remover out there, really gets them stubborn hairs that no other product did for me,I highly recommend
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I haven’t bought the epilator yet, though I several times begun the online process. My problem is that I can’t work out how much I’m going to pay. Adding the postage and taking into account the exchan... Se mer
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This is my second pluxy. Ordered my first a few years ago & love it as easy to use & gives such good results. My own fault having to reorder as yesterday broke mine. Can't manage without now s... Se mer
Företaget har svarat
This product does not work. It's very painful and irritates the skin. Don't use it if you have sensitive skin. I used it correctly according to the videos and it does not do as it was advertised. Bew... Se mer
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Företagsinformation
Skrivet av företaget
Finally! Enjoy a Lasting Hair-Free and Smooth Face Without Damaging Your Skin With its 17mm discs, the Pluxy™ Epil Pro 3.0 gets to hair 4x shorter than waxing, plucking it straight from the root and keeping it from growing for up to 4 weeks, ensuring that it grows thinner with each removal.
Kontaktuppgifter
3,4
Medel
802 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 91 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It's LOUD & HURTS
It all sounds good! But, the machine is loud and hurts when the hair is pulled out by its roots...
23 oktober 2025
Svar från Pluxy
Hi Carla,
Thank you for your feedback, and we’re sorry to hear about your experience.
For further assistance, please contact our support team at support@pluxy.co and we’ll be happy to help address your concerns.
Easy to email & recieve a response!
Easy to email & recieve a response!
As I lost cord n needed another cord for charging
1 april 2026
Svar från Pluxy
Hi Brenda,
Thank you so much for your kind feedback—we truly appreciate it! 😊
We’re really glad to hear that you found it easy to reach us and receive a response. It’s always our goal to make support as smooth and helpful as possible.
We’re also happy we could assist you in getting a replacement charging cord when you needed one!
If there’s ever anything else we can help with, please don’t hesitate to reach out.
Best regards,
Pluxy doesn't do what it's supposed to…
Pluxy doesn't do what it's supposed to do. It doesn't pluck the hairs, it just breaks them off at the surface. So, you still have a fuzzy face, just shorter fuzz instead. The only place where it felt like it may have plucked some hairs is in the sideburn area where there are more and longer hairs. It didn't remove any mustache or chin hairs that are thicker. I had to do it with a tweezer afterwards.
30 mars 2026
Omdöme utan inbjudan
Svar från Pluxy
Hi Ginny,
Thank you for taking the time to share your feedback—we’re truly sorry to hear that the device didn’t meet your expectations.
We understand how frustrating it must be to experience hair breaking instead of being fully removed, especially in areas with thicker or coarser hair. While results can vary depending on hair type and usage technique, your experience is not what we aim to deliver.
We’d really appreciate the chance to assist you further and find the best possible solution. Please feel free to contact our support team at support@pluxy.co, and we’ll be more than happy to look into this for you.
Thank you again for your feedback, and we hope to make this right.
Warm regards,
Pluxy Team
This thing is useless
This thing is useless. It is touted as quick hair removal and painless and it is anything but. It feels like several razor blades cutting the skin and the hair is still there. Their reply saying it's not typical, look up reviews. yes it is.
15 mars 2026
Omdöme utan inbjudan
Svar från Pluxy
Hi Sherry,
We’re really sorry to hear about your experience — that’s definitely not what we want for our customers.
What you’re describing doesn’t sound typical, and we’d really like the chance to make this right for you. Sometimes results can vary depending on how the device is used, but it should never feel painful or cause discomfort like you described.
Please reach out to our support team at support@pluxy.co so we can look into this further and help resolve the issue for you as quickly as possible.
We appreciate your feedback and the opportunity to improve your experience.✨
Very informative website
Very informative website, and quick confirmation email after my order.
20 mars 2026
Omdöme utan inbjudan
Svar från Pluxy
Hi Kate,
Thank you so much for your kind words!
We’re really glad to hear you found our website informative and that your order confirmation came through quickly — that’s exactly the experience we aim to provide.
We truly appreciate your support and hope you love your purchase! If you ever need anything, our Pluxy support team is always here to help.✨
Svar från Pluxy
Hi Leona,
Thank you so much for your kind words!
We’re really happy to hear you had a great experience with our team and support — it truly means a lot to us. We always strive to provide the best service possible.
If you ever need anything, don’t hesitate to reach out — we’re always here to help!🌟
I am very pleased how quick and easy…
I am very pleased how quick and easy customer service was, they are understanding and help out with any situation needed
19 mars 2026
Omdöme utan inbjudan
Svar från Pluxy
Hi Miss Leanne,
Thank you so much for your kind words! We're really glad to hear that you found our customer service quick, easy, and helpful. We truly appreciate your support and are always here whenever you need us! 😊
Haven’t bought anything yet.
I haven’t bought the epilator yet, though I several times begun the online process. My problem is that I can’t work out how much I’m going to pay. Adding the postage and taking into account the exchange rate ( I’m in Australia) seems to make the cost nowhere near the original promise. Added to the many poor reviews, that stops me from giving it a try.
19 mars 2026
Omdöme utan inbjudan
Svar från Pluxy
Hi Joan,
Thank you for your honest feedback—we completely understand your concerns regarding pricing and exchange rates. We’re continuously working to make our checkout process clearer and more transparent for our international customers.
We’re also sorry to hear that reviews have made you hesitant, and we truly appreciate you considering Pluxy.
If you have any further questions or specific concerns, we’d love to assist you directly. Please feel free to reach out to our support team at support@pluxy.com, and we’ll be more than happy to provide a clear breakdown and help in any way we can.
Great Product That Works
I've been paying for expensive waxing - the cost of Pluxy is less than 2 waxing sessions with the same results. Great results - peach fuzz gone.
6 mars 2026
Omdöme utan inbjudan
Svar från Pluxy
Hi Alison,
Thank you so much for your wonderful review!
We’re thrilled to hear that you’re enjoying the results and finding great value compared to waxing. It’s amazing to know that the product is helping you achieve smooth, fuzz-free skin with ease.
Your feedback truly means a lot to us, and we appreciate you taking the time to share your experience!
If you ever need any assistance, feel free to reach out—we’re always happy to help.
Pluxy Team
Not good at all
Not good at all, it only get some hairs removed if they are long hairs
16 mars 2026
Omdöme utan inbjudan
Svar från Pluxy
Hi J,
We’re sorry to hear about your experience and appreciate you sharing your feedback. We want every user to have a smooth and effective experience with their Pluxy device.
For further assistance and tips on how to get the best results, please don’t hesitate to reach out to our support team at support@pluxy.co. They’ll be happy to guide you and ensure your device works optimally.
Thank you for giving us a chance to help!
Excellent customer service
My pluxy epilator was very fragile and fell apart easily so I wrote a 1 star review incorrectly assuming I'd have no recourse. Subsequent to this poor review I was contacted by pluxy attempting to remedy my situation. To my surprise and gratitude I have just received a replacement with no inconvenience or extra cost on my part.
13 mars 2026
Omdöme utan inbjudan
Svar från Pluxy
Hi Jane,
We’re sorry to hear about your experience with your Pluxy Epilator. We take feedback like this very seriously and would like to assist you further.
To help us look into this and provide a resolution, please send us an email at support@pluxy.co including your order number so our support team can assist you directly.
Thank you for bringing this to our attention, and we hope to make things right.
Wonderful customer support
The customer support people are very responsive, positive and helpful. I have become so resigned to terrible customer support that I almost didn't know how to talk with the nice folks at Pluxy. It is a treat to talk with really intelligent people who also are nice to me!
3 mars 2026
Omdöme utan inbjudan
Svar från Pluxy
Hi Betty,
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience.
At Pluxy, we always strive to provide responsive, helpful, and friendly support, so it means a lot to hear that our team made a positive impression. We're especially glad that your interaction with us stood out and that you felt well taken care of.✨
Your feedback motivates our team to continue delivering the level of service our customers deserve. If you ever need anything else, please don’t hesitate to reach out — we’re always happy to help! 😊✨
DO NOT BUY
The worst product I have ever purchased. DO NOT WASTE YOUR MONEY. If I could give zero stars, I would.
Purchased the Pluxy on 02/21/2026 and was charged express mail (that was the only option). It took over a week to be delivered. If that's the only shipping option available, it shouldn't take that long to be delivered.
After very carefully reading the sheet of instructions that was provided, I used the Pluxy, but it not only did not work, but it also cut up my chin and upper lip. Again, I can not emphasize enough DO NOT WASTE YOUR MONEY. I have emailed them several times and have had no response. I finally was able to figure out how to get a return label on my own, but I'm being charged $7.00 for it. So after a cut-up chin and upper lip, I still have to pay them more to take back their useless product. Terrible product and customer service.
1 mars 2026
Omdöme utan inbjudan
Svar från Pluxy
Hi Evelyn,
We’re very sorry to hear about your experience. This is not the quality or service we aim to provide, and we sincerely apologize for the frustration and discomfort you experienced.
Shipping times can sometimes vary due to processing and carrier schedules, but we understand your disappointment—especially since express shipping was selected. We also regret that the product did not work as expected and that you experienced irritation. Safety and customer satisfaction are very important to us.
We would like the opportunity to assist you further and make this right. Please reach out to our support team at support@pluxy.co with your order number so we can help with your return and address your concerns directly.
Thank you for bringing this to our attention.
Lie about free shipping
I was supposed to get free shipping over $70 and it did not happen. It only gave me the express ship option. I emailed to get help and NO ONE RESPONDED for a week I waited
1 mars 2026
Svar från Pluxy
Hello there,
Thank you for your feedback, and we’re very sorry for the delay in responding to your inquiry. We understand how frustrating it can be when expectations around shipping aren’t met.
To help us better understand and address the issue you encountered with the free shipping, please email our support team at support@pluxy.co with a screenshot of what you saw or reply here with your order number so we can reach out to you directly.
We appreciate your patience and your honest feedback — it helps us improve our service.
It don’t work for everybody
Didn’t work at all for me. Didn’t remove any chin hairs.
24 oktober 2025
Svar från Pluxy
Hi there,
Thank you for sharing your feedback. We’re sorry to hear that Pluxy didn’t work as expected for you.
Results can vary depending on hair type and growth, and we’d love the opportunity to help you get the best results possible. If you’d like, please reach out to us at support@pluxy.co, and our team can provide tips or troubleshooting to improve your experience.
We appreciate your honesty and hope we can help make your experience better.
I love pluxy,
I love pluxy,
I wish they made this when I was a teenager all my life I plucked it you name it this device is amazing I recommend it to all my friends The only problem is that it pinches your skin so you must be careful but other than that I am very satisfied 😊
28 oktober 2025
Svar från Pluxy
HI there!
Thank you for sharing your experience! 💛
We’re thrilled to hear that Pluxy has made such a difference for you and that you’re recommending it to your friends. We appreciate your tip about being careful with sensitive areas — safety first!
Your satisfaction means the world to us, and we’re so happy Pluxy has been a game-changer for you. 😊
I LOVE IT
This product and the extra tools purchased are AMAZING! It was an answered prayer! I was at my wits end with plucking, shaving, ingrown hairs, and dark patches. My next step was to head to a dermatologist and stepped into Pluxy. Best beauty tool for hair removal for me EVER!!
5 januari 2026
Omdöme utan inbjudan
Svar från Pluxy
Hello! Thank you so much for sharing your experience! 💛
We’re overjoyed to hear that Pluxy has made such a difference for you. It’s wonderful to know our tools helped save you time and frustration while delivering the results you were hoping for.
Your feedback truly makes our day, and we’re so happy you found your new favorite beauty tool! ✨
I emailed with a question before…
I emailed with a question before ordering and was ASTOUNDED at the wonderfully helpful reply. I placed my order and have received 2 helpful emails. Cannot wait to get it in the mail!
11 februari 2026
Omdöme utan inbjudan
Svar från Pluxy
Hi there,
Thank you so much for your kind words! 💛
We’re thrilled to hear that our team was able to help and that you’re excited for your order. We can’t wait for you to receive it and hope you love it!
If you have any questions along the way, we’re always here to help.
Didnt work and item broken and melted after 3 uses…
I bought this device and was struggling to get it to work. I tried using it about 3 times and it didnt do anything so i put it back in the box. I recently tried to get it back out to give it another go but the battery was dead. I plugged the device in to charge and despite being plugged in over night for about 10 hours, the charge light remained red and the device was hot! After unplugging, the charging light wouldnt go out. After a few hours, the light would go out but the battery was dead. I contacted customer service and because it was past the 1 years, the solution offered was to send me a new device that i would have to pay $50 for. I paid $85 CAD originally for a dud device that I used 3 whole times and didnt get any kind of results.
Since my device was not going to be covered by warranty and it wasnt working, I decoded to open it up to see what was going on inside. After removing the little screws and the whole white plastic housing, i could see the inside component in which the battery was housed, was melted.
It is just plastic inside and right below where that indicator light qas the area that was sunken on from overheating and melting. It's a wonder this didnt catch on fire and burn my house down. I did reach out to customer service again to let them know but i srill was basically told it was out of warranty and I could get a replacement for $50 I refused the offer as I am not willing to spend 1 more cent on a device that poses a fire hazard. It was a complete waste of money. I do not recommend and suggest those who have this device ro exercise caution and don't leave it charging unattended.
11 februari 2026
Omdöme utan inbjudan
Svar från Pluxy
Hi there,
Thank you for sharing your experience, and we’re very sorry to hear about the issues you encountered. Your safety and satisfaction are extremely important to us.
We take reports of overheating and malfunction very seriously. What you described is not typical for our devices, and we apologize for the frustration and concern this caused.
Please stop using the device immediately and contact our team at support@pluxy.co.
We appreciate your feedback and will continue working to improve the safety and reliability of our products.
Svar från Pluxy
Hello there!
Thank you for your feedback.
We’re sorry to hear that your experience has been less than ideal. Your concern about durability is important to us, and we want to make sure your device is working properly.
If your item has any issues, please reach out to us at support@pluxy.co so our team can assist you with troubleshooting, tips, or a replacement if needed. We’re here to help!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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