The product was gorgeous and customer service was prompt. The delivery process was cumbersome and resulted in multiple days of missed work due to miscommunications on their part despite the multiple p... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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I loved my current rug that I purchased along with a beautiful dining room set from a quality furniture store about 15 years ago. It was getting a faded & stretched a bit, so I searched for one identi... Se mer
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I was quite pleased with the variety of rugs on their website and was able to find exactly what I was looking for. Ordered two and one was not the correct shade. My customer service rep Megan Reetz... Se mer
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Plush rugs is now my “Go To” site for rugs. This site offered the best cost on the rug I wanted by several hundred dollars. And to the shipping was super fast. I ordered my rug on a Thursday and it un... Se mer
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Företagsinformation
Om PlushRugs
Skrivet av företaget
We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.
Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.
Kontaktuppgifter
644 Locust St, 66044, Lawrence, USA
- (800) 239-9892
- info@plushrugs.com
- plushrugs.com
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Rug out of stock, did not say that when I ordered it.
I ordered a rug. Then they sent me an email that it was out of stock. That’s so annoying. Why can’t they keep track of stock and publish it on their website.

Svar från PlushRugs
You sent the wrong color rug
You sent the wrong color rug. I had ordered the rug in advance as I was having company.
I called customer service and Amber ordered the correct one. I asked for the riug to be expedited due to wanting in time for company, but that did not happen from your end.
A return label was sent, but I was told that I had to bring the 10 ft rug to a FedEx drop off. I asked for it to be picked up at my home since you made the error. I was told I would have to pay the extra fee for it to be picked up which I choose not to pay extra.
So I am very disappointed.

Svar från PlushRugs
Rug came rolled and laid perfectly flat…
Rug came rolled and laid perfectly flat when opened. Have previously ordered rugs from other vendors that were delivered folded. Creases faintly visible forever.
The company offers a variety of rugs
The company offers a variety of rugs. I chose and lower price rug and that’s what I got (you get what you pay for). However, I will say the rug color and dimensions are great! It looks quality but it’s very low pile and somewhat corse texture. I’m definitely no rug connoisseur but I believe it will be a fine rug for the price. And they made shopping, purchase and delivery very easy. I’ll definitely look for better quality rugs on their website.

Svar från PlushRugs

Svar från PlushRugs

Svar från PlushRugs
Love the rug and the customer service…
Love the rug and the customer service department. Definitely would order from them again.

Svar från PlushRugs
Highly recommended.
I bought a rug from plush rugs online.
The next day, I realized that it wasn’t going to suit my purpose.
I canceled my order. The plush rugs rep couldn’t have been kinder. She canceled my order and refunded my payment immediately. No questions asked.
With Customer Service like that, I will buy from Plush Rugs again.

Svar från PlushRugs
Great selections and price ranges
Great selections and price ranges. Very happy with the 2 rugs I purchased.
Nice rug, wrong color
I got the rug and it was very nice. The color was not what I expected. It was much more silver than I wanted. Very little purple. I had thrown away the packaging however so I felt I could not return it. I ended up giving it to my nephew. It was just wrong for my space
customer service was great and delivery…
customer service was great and delivery was on time. love the area rug.
The rug is so much nicer than expected
The rug is so much nicer than expected, great quality !
Do your own research
As a business it's your job to continuously monitor your inventory to either remove or update the availability of your products. Not doing so and accepting a potential clients money to later come back and say upon checking you don't have it which is misleading and falsely advertising...especially if that client is counting on that product which you claimed to have had and was renovating on a large scale because of it! FYI The item at time I placed it said you had 1 left NOT out of stock, why would any7one leave that amount of $$ sitting for an item that's already had its expected restock date move more than once. It DID NOT say out of stock!

Svar från PlushRugs
Great Experience Great rug
Easy to place order, rug arrived exactly as scheduled, packaged well, and the rug is beautiful! Looks lovely in my room.
Order was as advertised and arrived in…
Order was as advertised and arrived in a couple of days with no issues!
I really like this rug
I really like this rug. Arrived three days ago, and is now almost flat. Looks just as I expected. Price was great.
Wonderful selection of great products
Wonderful selection of great products. Easy to order online and shipped promptly. Would definitely use PlushRugs again!!
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