The product was gorgeous and customer service was prompt. The delivery process was cumbersome and resulted in multiple days of missed work due to miscommunications on their part despite the multiple p... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I loved my current rug that I purchased along with a beautiful dining room set from a quality furniture store about 15 years ago. It was getting a faded & stretched a bit, so I searched for one identi... Se mer
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I was quite pleased with the variety of rugs on their website and was able to find exactly what I was looking for. Ordered two and one was not the correct shade. My customer service rep Megan Reetz... Se mer
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Plush rugs is now my “Go To” site for rugs. This site offered the best cost on the rug I wanted by several hundred dollars. And to the shipping was super fast. I ordered my rug on a Thursday and it un... Se mer
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Företagsinformation
Om PlushRugs
Skrivet av företaget
PlushRugs has been serving customers since 2008. We specialize in area rugs. By focusing on one product, we can better meet the needs of our patrons. Our experts can answer any questions you have relating to area rugs. In fact, we encourage our customers to ask questions so that they are knowledgeable about their rugs and ultimately make the purchases that they feel good about and work out best for them.
We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.
Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.
We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.
Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.
Kontaktuppgifter
644 Locust St, 66044, Lawrence, USA
- (800) 239-9892
- info@plushrugs.com
- plushrugs.com
4,6
Utmärkt
626 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great price, great product, fast delivery.
Great price, came exactly as described, good quality, and fast delivery. Will shop here again!
5 januari 2026
Love the rug
Love the rug, it’s beautiful. It arrived early & everything was perfect. Thank you.
7 januari 2026
web site was easy to navigate
web site was easy to navigate
softness of product e exceded expectation
3 januari 2026
The rugs are beautiful
The rugs are beautiful and well made. They arrived quickly. I was surprised by the quality given the inexpensive price.
2 januari 2026
I love my runner rug
I love my runner rug, it matches my area rug in my living room. Got it in a pretty short time
24 december 2025
Svar från PlushRugs
Thank you for leaving us a review Michael!
Wonderful experience!…
Wonderful experience with customer service, the rug arrived early, and we love it!
14 december 2025
Svar från PlushRugs
Thank you so much for leaving us a review Susan. We are very thankful for the positive feedback about our team and your new rug!
We hope you have a Happy New Year!
- The PlushRugs Team
Rug arrived quickly it’s thick well…
Rug arrived quickly it’s thick well made & I love the zebra pattern, perfect for adding that extra wow factor
10 december 2025
Great communication throughout
Great communication throughout, with constant updates on delivery timing. The crew was amazing—they even carried the heavy rug up our steep gravel driveway! And the rug is absolutely beautiful at a fantastic price. Very happy!
9 november 2025
Omdöme utan inbjudan
I never received the rug
27 november 2025
Svar från PlushRugs
Hey Robert,
I'm sorry about any issues with not receiving your rug! I do see here the rug you ordered was advertised as back-ordered at the time of order being placed and is expected to be back in stock around May of next year. Additionally an email was sent on December 1st confirming the current ETA for re-stock.
Please let us know if you have any other questions or concerns. We're happy to cancel the order if you do not wish to wait for the re-stock.
- The PlushRugs Team
Beautiful wool rug
After looking for a while for an affordable wool rug, I stumbled on PlushRugs. I’m always a bit hesitant to order something so large based on a picture online, but decided to take a chance. I’m so glad I did! The colors are just as beautiful as shown in the picture, and this rug completely transforms the look of my living room. I couldn’t be more pleased. Also, it was shipped very quickly & arrived well packaged.
I will definitely keep PlushRugs in mind for future rug purchases!
7 december 2025
Svar från PlushRugs
Thank you so much for leaving such a detailed review Angela! We're so happy to hear positive feedback like this, reminds us we're doing something right!
- The PlushRugs Team
Beautiful and well made rug
4 december 2025
Svar från PlushRugs
Thank you for taking a moment to leave us a review Emiko! We hope you love the Vardo Rug.
- The PlushRugs Team
Fast delivery
The rugs that I ordered were back ordered on multiple sites. I was beyond ecstatic when I found what I was looking for on Plush Rugs. The rugs arrived within the week and packaged very well. I had a great experience and would recommend this business.
1 december 2025
Svar från PlushRugs
Hello Lori,
This is wonderful feedback to receive, I'm glad we were able to get you the rugs when everywhere else showed out of stock! Thank you so much for leaving us a review.
- The PlushRugs Team
Svar från PlushRugs
Thank you for the review Susan, enjoy your new rug!
- The PlushRugs Team
Ordered and the delievery company…
Ordered and the delievery company called me and after 5 minutes I hung up . They called again tonight and was on hold for 20 minutes before an operator came on. They called me… they he told me the soonest it would be delivered was January 12th. Definitely would not have ordered if I new it was such a slow inconvenience to ship. Very disappointed.
1 december 2025
Svar från PlushRugs
Hello Natalie,
Thanks for taking a moment to leave us a review. I am very sorry that your rug is taking longer than you'd originally expected to receive. We try our best to outline shipping timelines on our website, and it does sound like this particular lane for our carrier is taking longer than average. With both the major influx in shipments as well as the Christmas/New Years holidays happening within the average 7-10 business day lead-time, unfortunately it does sound like things are taking a bit longer than usual.
Please know if you're ever experiencing difficulty reaching the carrier by phone, please reach out to us directly, we are more than happy to assist with that communication so you are not left waiting on hold for extended periods of time.
If there's anything else we can do to make this better, please let us know.
- The PlushRugs Team
The rug we received was beautiful and…
The rug we received was beautiful and well made. We had a question before it arrived. We called the customer service number and was surprised that a real live person answered the phone and was so pleasant and helpful. Very rare these days. If there were six stars, I would have selected it.
24 november 2025
Svar från PlushRugs
Thank you for leaving such a kind review Dane! We hope you love your new rug. Please come back and shop with us again in the future :)
- The PlushRugs Team
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