The product was gorgeous and customer service was prompt. The delivery process was cumbersome and resulted in multiple days of missed work due to miscommunications on their part despite the multiple p... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I loved my current rug that I purchased along with a beautiful dining room set from a quality furniture store about 15 years ago. It was getting a faded & stretched a bit, so I searched for one identi... Se mer
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I was quite pleased with the variety of rugs on their website and was able to find exactly what I was looking for. Ordered two and one was not the correct shade. My customer service rep Megan Reetz... Se mer
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Plush rugs is now my “Go To” site for rugs. This site offered the best cost on the rug I wanted by several hundred dollars. And to the shipping was super fast. I ordered my rug on a Thursday and it un... Se mer
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Företagsinformation
Om PlushRugs
Skrivet av företaget
PlushRugs has been serving customers since 2008. We specialize in area rugs. By focusing on one product, we can better meet the needs of our patrons. Our experts can answer any questions you have relating to area rugs. In fact, we encourage our customers to ask questions so that they are knowledgeable about their rugs and ultimately make the purchases that they feel good about and work out best for them.
We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.
Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.
We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.
Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.
Kontaktuppgifter
644 Locust St, 66044, Lawrence, USA
- (800) 239-9892
- info@plushrugs.com
- plushrugs.com
4,6
Utmärkt
626 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från PlushRugs
Thank you for leaving us a review!
Satisfied customer
Quick delivery. Good delivery updates. Rug was wrapped well. Excellent price point. Very satisfied except that the color was much more muted than it appeared on my iPad.
18 mars 2026
Svar från PlushRugs
Hey Harriet,
Thanks for taking a moment to leave us a review! I'm sorry to hear the colors were more muted than you expected. If there's ever anything you need, please reach out to our team directly.
- The PlushRugs Team
Svar från PlushRugs
Thank you for leaving us a review Chris!
- The PlushRugs Team
Cheaper price than I could get anywhere…
Cheaper price than I could get anywhere else. Fast flawless delivery. This will be my go to for any rugs in the future.
17 mars 2026
Svar från PlushRugs
Thank you for the review Michael, we're so glad to have you as a customer!
- The PlushRugs Team
It’s great rug that I love
It’s great rug that I love! Thank you for shipping it as super fast than I expected! I definitely will buy it from you again someday!
13 mars 2026
Svar från PlushRugs
Thank you so much for leaving us a review Jake! Glad to hear shipping went smoothly and you love the new rug. Let us know if we can ever be of assistance in the future!
- The PlushRugs Team
Excellent service and very fast…
Excellent service and very fast delivery
A beautiful wool rug looks amazing 🤩
Love this company and will definitely order from them again. Thank you!!
15 mars 2026
Svar från PlushRugs
Thank you for taking a moment to leave us a review Anna, the compliments are truly appreciated! I'm so glad to hear you love your new rug and hope to get a chance to work with you again.
- The PlushRugs Team
Received a notice of backorder with no actual shipdate
I cant really review the actual rug...since i don't have it. Online, at the time of order, the rug i had selected was backordered until 3/22. Now the rug is backordered until "June" with no definite ship date.
10 mars 2026
Svar från PlushRugs
Hey Sharon,
Thanks for taking a moment to leave us a review. At the time your order was placed, the Safavieh SFK806L rug was listed as back-ordered. Our review emails are sent automatically and don’t account for back-order timing. I do apologize for any confusion or concern related to this.
Safavieh updated us on March 10th with a current restock ETA of early June as you mentioned. If you’d prefer to cancel instead of waiting, please let us know and we’ll get you taken care of. In the meantime if there's anything else we can do to assist, please do not hesitate to reach out.
- The PlushRugs Team
Great rug
The rug came quickly and is super soft and plush. Unfortunately my cat George is liking to claw at it and is pulling out threads. UGH.
10 mars 2026
Svar från PlushRugs
Hey Debra,
Thank you so much for leaving us a 5 star review! We’re glad the rug passed the softness test, even if it also passed the George test a little too well. LOL
- The PlushRugs Team
The rug i ordered was just as…
The rug i ordered was just as pictured.it was of good quality. Also arrived in record time. The price was the best ifound. Thanks plush rugs!
10 mars 2026
Svar från PlushRugs
Thanks for the review Jill! We're thrilled to hear you love your new rug, I'm glad you found us!
- The PlushRugs Team
Very pleased with purchase
Very pleased with purchase. Customer service answered questions timely. Rug was received within 48 hours of placing order. Would not hesitate to order from them again.
4 mars 2026
Svar från PlushRugs
Hey Jennifer,
Thank you so much for the review and compliments!
- The PlushRugs Team
Superior customer service
Superior customer service! Responsive and extremely helpful. Kudos!
2 mars 2026
Svar från PlushRugs
Thank you for your review Victoria!
- The PlushRugs Team
bought 2 rugs
bought 2 rugs, they were delivered in a timely manner and it was easy to return the one i did not need...love the one i kept
24 februari 2026
Svar från PlushRugs
Thank you so much for the review Patti, I'm glad to hear you found the perfect rug!
- The PlushRugs Team
My order was placed on backorder and I…
My order was placed on backorder and I had to cancel it. What made my experience excellent was the company representative who gave me the information I needed (that the order was backordered) and allowed me to cancel the order. Very professional and responsive. Excellent services.
Sad that I could not get the rugs I wanted.
27 februari 2026
Svar från PlushRugs
Thank you so much for the kind review Phyllis! We know back-orders can be inconvenient so we will always do our best to make the process of selecting an alternative or cancellation as easy as possible.
- The PlushRugs Team
very pretty rug
this rug is perfect in my remodel. It truly does NOT need a rug gripper-It doesn't move at all. Very pleased
27 februari 2026
Svar från PlushRugs
Thank you for leaving us a review Cheri, we're glad to hear you love the new rug!
- The PlushRugs Team
Good product and fast shipping.
28 februari 2026
Customer service is extremely extremely…
Customer service is extremely extremely good very happy with the people I dealt with
25 februari 2026
Svar från PlushRugs
Thank you for taking a moment to leave us a review Susan. Our team truly appreciates the compliment and we're so glad you had a great experience.
- The PlushRugs Team
I would like to thank Megan again for…
I would like to thank Megan again for being so great when ordering this rug. Very helpful answering any questions I had. Unfortunately I have to return the rug, it doesn’t fit under the door. Megan understood and said to please keep them in mind when it comes to carpeting, and I will. Thank you again Megan. I hope they appreciate you. Gail
25 februari 2026
Svar från PlushRugs
Thank you for taking time out of your day to leave us a review Gail. We truly appreciate the feedback about Megan and I know how happy she will be to see your review as well. She is an asset to our team and treats all of our customers with great care.
- The Layla Grayce Team
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