Missing a star purely because of a minor delivery issue. The doughnuts and communication however were perfect. Incredibly tasty and so cheap, £24 for 6 gourmet doughnuts and free delivery? Spot on.... Se mer
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Det här tycker kunderna
Speedy delivery, packed fabulous with no toppings on the top of the box or anything which is amazing considering they went through the postal system! Huge sizes, 1 doughnut filled my hand almost.... Se mer
Företaget har svarat
Delivered on the day requested. The recipient messaged me one word 'STUNNING!'. When I spoke to him later he said they looked amazing and they were very much looking forward to sampling them. Thank yo... Se mer
Having been fancying a posh vegan doughnut for weeks, we suddenly remembered 'Planet Doughnut'. Seeing that there were no shops near us..omg they do delivery. We ordered a pick your own box of 6. Wo... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Planet Doughnut specialises in wholesale and bespoke doughnuts for any occasion, wedding or corporate event. Handcrafted in Shrewsbury, Shropshire.
Kontaktuppgifter
Planet Doughnut Bakery, Knights Way, SY1 3AB, Shrewsbury, Storbritannien
- 01743 664 502
- bakery@planetdoughnut.co.uk
- planetdoughnut.co.uk
4,7
Utmärkt
190 omdömen
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Har besvarat 50 % av sina negativa omdömen
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Svar från Planet Doughnut
Thank you for your order and for your review. We are so glad the doughnuts were received well. We look forward to your continued support and purchases.
Svar från Planet Doughnut
Thank you for taking the time out to write a review! We are so pleased to hear that your friend enjoyed the doughnuts :)
Hyper office workers for the win
Bought a bunch of doughnuts for a customers offices because Christmas
Productivity in the office went down following a stampede to the breakroom and management complained of temporary 'sprinkle induced diabetes'
Job done!
2 december 2025
Svar från Planet Doughnut
Haha, we love it! 🍩🎄 Mission “Sprinkle-Induced Joy” officially accomplished. Nothing says Christmas like a doughnut stampede! Thanks for letting Planet Doughnut be part of the festivities. 😄
Great Corporate Gift
Quick delivery, first-class customer service when I needed to change delivery address, and delicious product. Happy clients and bonus points for me!! Thank You!
1 december 2025
Svar från Planet Doughnut
Thank you so much for your lovely feedback! We’re so pleased everything arrived quickly and that we could help with the delivery address change. Happy clients (and bonus points!) are exactly what we love to hear. Thanks again for choosing Planet Doughnut!
Arrived in perfect condition and…
Arrived in perfect condition and delicious (as usual)
4 december 2025
Svar från Planet Doughnut
Thank you so much for taking the time to write this review. Glad to hear that you enjoyed the Christmas doughnut box!
Svar från Planet Doughnut
Thank you for your order and for taking the time to write a review! So glad you loved the Little Mix'ed Vegan Box.
Excellent doughnuts
Excellent doughnuts, they are huge and nice and fresh, lovely flavours and absolutely delicious! Fast efficient delivery. Will definitely be back for more. I purchased on an amazing deal too so very pleased.
1 december 2025
Svar från Planet Doughnut
Thank you so much for the fantastic review! We’re thrilled you loved everything about Planet Doughnut and even happier that you snapped them up on the Black Friday deal! We can’t wait to welcome you back for more delicious doughnuts very soon.
Absolutely Fantastic - thank you so much
Absolutely Fantastic! The colourful menu covering the allergy information was really useful - thank you for that! We have a soya and dairy allergy in the family so this was super helpful.
The doughnuts were so delicious - huge thanks to the staff involved in our order.
Will be buying again and again because these are simply the best!
1 december 2025
Svar från Planet Doughnut
Thank you so much for such a fantastic review! We’re really pleased to hear the allergy information was helpful for your family as that’s incredibly important to us. It means the world to know you loved the doughnuts too, and we’ll be sure to pass your kind words on to the team. We can’t wait to welcome you back again (and again)!
Svar från Planet Doughnut
Thank you for your review- so pleased to hear you love the doughnuts and their flavours!
Svar från Planet Doughnut
Thank you so much! We’re delighted you enjoyed the doughnuts and that they arrived safely. Can’t wait to treat you again soon!
The box hints at what a great treat is…
The box hints at what a great treat is in store for you. The doughnuts do not disappoint. The allergen list is a great help, but where is the actual menu to tell us what the doughnuts are and what they include???
17 november 2025
Svar från Planet Doughnut
Thanks so much for taking the time to leave a review! We're really glad to hear you enjoyed the doughnuts. Our full doughnut menu is available on our website, where you can see all flavours. For reference, here is the link:
https://planetdoughnut.co.uk/pages/doughnut-menu
If you have any other questions, feel free to let us know!
Arrived ontime in great condition
Arrived ontime in great condition. will be ordereing again.
6 november 2025
Svar från Planet Doughnut
Thank you for your review, so glad you love the doughnuts. Look forward to seeing another order from you soon.
Delicious doughnuts
Delicious doughnuts, great service and prompt delivery! A real treat for my daughter’s birthday.
13 november 2025
Omdöme utan inbjudan
Svar från Planet Doughnut
Thank you so much for the wonderful review! We're delighted to hear the doughnuts were a hit and that everything arrived promptly for your daughter’s birthday. It means a lot to us to be part of your celebration. Hope we can treat you again soon!
Delicious doughnuts
Delicious doughnuts, speedy delivery and excellent customer service!
3 november 2025
Svar från Planet Doughnut
Thank you so much for your lovely review! We're thrilled to hear you enjoyed the doughnuts and had a great experience with our delivery and customer service. We really appreciate your support and hope to treat you again soon!
Halloween Disappointment…
Box had been ripped open & was missing a Doughnut! The Frosting had stuck to the lid, the paper & each other. So disappointed with it as they were for the helpers at a Disabled Halloween Party. The Packaging or the carrier needs some attention - even though there are this way up stickers. The Doughnuts themselves were ‘nice’ - not as good as previous orders - tasted 24hrs old - but that is the issue with having them Ordered online, so not their fault, but being housebound disabled I have no other choice.
30 oktober 2025
Svar från Planet Doughnut
We’re so sorry to hear your order arrived in this condition, that’s absolutely not the experience we want for our customers, especially when the doughnuts were intended for such a thoughtful occasion. We completely understand how disappointing this must have been.
This is the first time we’ve heard about this issue, and we haven’t received any emails or photos from you. If you could please get in touch with our customer care team at bakery@planetdoughnut.co.uk with your order number and any images of the packaging, we’ll investigate what happened with the courier and make it right for you.
Thank you for letting us know, your feedback helps us improve both our packaging and delivery process.
You managed to a smile on my friends…
You managed to a smile on my friends teenage daughters so thank you and I'm now there favourite
5 augusti 2025
Svar från Planet Doughnut
Thank you for taking the time to write a review. So pleased we were able to help and make you become the favourite!
Delicious!
We're a local business and Plant Doughnut provided us with some corporate donuts that we're on brand with our marketing colours and still tasted delicious! They were quick to respond and super helpful and the 110 employees were VERY happy with their treats. Thank you so much!
20 oktober 2025
Omdöme utan inbjudan
Svar från Planet Doughnut
Thank you so much for taking the time to write a review! We are so pleased we were able to assist with your corporate event. We had a lot of fun designing and making these doughnuts in your brand colours.
Best donuts in the country!
9 oktober 2025
Svar från Planet Doughnut
Thank for your for the lovely feedback! We like to think so too!
Absolutely LOVE Them!!
I’m a bit of a loser tbh…
I tracked them down online last week, after having them 2 years in a row at Thorpe Park. This will be the biggest compliment EVER - I don’t even like doughnuts!! But I’m obsessed with these!!
29 september 2025
Svar från Planet Doughnut
Haha, you’re definitely not a loser, you’re officially part of the Planet Doughnuts fan club! 😎🍩 Thrilled to hear we could turn a doughnut skeptic into an obsessed fan. That’s the biggest compliment we could ask for! 💖
Quick delivery and fresh product
Quick delivery and fresh product! The cinnamon and Nutella doughnut was especially good!
8 september 2025
Svar från Planet Doughnut
Thank you so much! 🍩 We’re thrilled to hear that you loved the Cinnamon & Nutella, one of our favourites too! 😍
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