I've had to ask for help from the Support Team at PingPlayers several times now, and every time has been a great experience. This time, Nicole was there to come to the rescue. Not only was she able to... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very Quick and easy to use, very fast service when using the website chat function, get a response almost immediately. I had great help from Nicole who answered all my questions and went above and bey... Se mer
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Nicole was helpful. Answered my questions quickly without making me feel pressured to make a decision that wouldn't be best for my needs. She did suggest the higher memory package because the game I w... Se mer
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I had an issue while creating my server and since this was my first Ping Players purchase, I was a little bit worried, Ked and Kimmy jumpend in as quick as possible and fixed the issue. As an IT pro... Se mer
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4,9
Utmärkt
878 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
there tech support is unmatched..
30 april 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for saying that.
That’s a high bar to set, and we’ll keep doing the work to live up to it.
The Pingplayers team.
Very Helpful and responded fast
Francis was Very Helpful and responded fast. I had an issue and it was resolved in a timely manner. 10/10 Do recommend
27 april 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the recommendation.
Keeping things moving without unnecessary delays is something we take seriously, so it’s great to see it making a difference on your end.
Francis will appreciate the mention.
The Pingplayers team.
Svar från Pingplayers
Thanks for the kind words.
We’ll keep doing our best to keep things running smoothly on your end 🥰
The Pingplayers team.
Kimmy was great and helped me promptly…
Kimmy was great and helped me promptly and correctly!
26 april 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the note.
Getting things handled properly without second guesses is exactly how support should feel.
Kimmy will be glad to hear it.
The Pingplayers team.
kimmy was awsome and did everything she…
kimmy was awsome and did everything she could to help us with our server issues.
24 april 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the kind words.
That kind of all-in effort is exactly what we aim for when things get a bit messy on the technical side.
Kimmy will appreciate the shout.
The Pingplayers team.
Kimmy did an AMAZING job!!!
Kimmy did an AMAZING job!!!
I was having a lot of crashes on my new Windrose server. I was ready to quit Ping Players all together. But I tried to get some help and Kimmy turned it all around. I had to be migrated to a new server, but I don't mind. Kimmy made sure I have the stability I needed to play my new game without frustration.
Thanks Kimmy!
23 april 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for giving us the chance to turn things around.
Moments like that really test what support is supposed to be, and making sure you end up with a stable setup is what matters most in the end.
Kimmy will be glad she could shift things back in the right direction.
The Pingplayers team.
Kimmy was awesome
Kimmy was awesome and fun to deal with. got be back gaming super quick!
22 april 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the shout.
A bit of personality alongside getting things sorted quickly goes a long way, glad it made the whole experience better.
Kimmy will enjoy this one.
The Pingplayers team.
Lautaro was quick to respond and helped…
Lautaro was quick to respond and helped me with my issue in no time at all.
I appreciate everything he did.
22 april 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for taking a moment to leave this.
When things get handled smoothly without dragging out, it makes the whole experience feel a lot easier on your side.
Lautaro will appreciate the kind words.
The Pingplayers team.
Had two servers with these
Had two servers with these, one for Enshrouded, and now one for Windrose. Only had a few issues which were solved really quickly, especially the last issue for my Windrose server getting stuck "booting". Francis swooped in and resolved it for me within minutes! Good pricing, great customer service!
20 april 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for sticking with us across multiple servers.
That kind of reliability over time is what we aim for, so it’s great to see things staying smooth even when the occasional hiccup shows up.
Francis will enjoy the shout.
The Pingplayers team.
Server Connection and Server Wiped
Issue with server connection and server being wiped. Lautaro acted fast on getting my server back up and ensuring the saved file was backed up.
19 april 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for bringing this up.
Situations like that are never ideal, so acting quickly and securing your data becomes the priority straight away. Glad it was handled without things getting worse.
Lautaro will appreciate the mention.
The Pingplayers team.
Lautaro was amazing
Lautaro was amazing, he fixed my problem within minutes. I am so happpy!
19 april 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the kind words.
That kind of quick turnaround can really turn the whole experience around in a moment.
Lautaro will be happy to hear this.
The Pingplayers team.
Nicole did a good job
Nicole did a good job. Was fixed in few mins. All players happy again
19 april 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
Getting everything back to normal without interrupting the fun is exactly what we’re aiming for.
Nicole will be excited to hear she could make that happen.
The Pingplayers team.
Great and quick Support
Great and quick Support, Nicole had the server up and running in no time!
19 april 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
Getting things back on track quickly is always the priority, especially when you just want things running without the hassle.
Nicole will be glad she could step in and get it sorted.
The Pingplayers team.
quick support
I create a ticket and half a minute later there is help. It's not like other servers where it takes two days before you get help, so I highly recommend them.
18 april 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for sharing this.
We aim to keep that gap between asking for help and actually getting it as small as possible, so you’re not stuck waiting around when something needs attention.
We’ll keep it that way.
The Pingplayers team.
Super easy to use and quick to set up…
Super easy to use and quick to set up gaming host. I play on PS with my friends and manage the server with my phone - only need to use pc for more advanced stuff. Support is also great: got some expiry emails although had days remaining but Nicole was quick to respond and sorted it out swiftly! Definitely recommend!
18 april 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for sharing this.
Being able to manage everything easily, even on the go, is something we’ve put a lot of thought into, so it’s great to hear it fits into your setup like that. And when something looks off, getting it corrected quickly is just as important.
Nicole will appreciate the mention.
The Pingplayers team.
Kimmy was great and was able to help…
Kimmy was great and was able to help fix my issue within seconds NEED MORE support like her and she is very friendly!
17 april 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the shout.
That kind of speed with a friendly touch is exactly what we aim for, makes a big difference when you just want to get back to it without hassle.
Kimmy will love this one.
The Pingplayers team.
Fast and helpful service
17 april 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
When things are handled smoothly without dragging on, that’s exactly the experience we’re aiming for.
The Pingplayers team.
Svar från Pingplayers
Thanks for the note.
Short and simple usually means things went the way they should. Kimmy will be glad she could help out.
The Pingplayers team.
Great service & quick responses
The server hosting is extremely simple to use and if you have any issues they are quick to help resolve. The ai bot is very helpful too for small issues that don't require anything too technical. They are very accomodating to requests for changes of service. Probably the best server hosting out there in my experience.
17 april 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for sharing this.
We’ve put a lot of effort into keeping things simple to manage while still having solid support behind it when needed. Nice to hear the balance between the AI help and the team is working the way it should.
We’ll keep raising the bar from here.
The Pingplayers team.
Great customer service.
the customer service was nice, helpful, and also understands the issues that occur, and are always quick to solve it.
17 april 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for taking the time to leave this.
We put a lot of focus on making support feel clear, responsive, and actually helpful in the moment, not just technically correct. It’s good to see that coming through on your end.
The Pingplayers team.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.