I've had to ask for help from the Support Team at PingPlayers several times now, and every time has been a great experience. This time, Nicole was there to come to the rescue. Not only was she able to... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very Quick and easy to use, very fast service when using the website chat function, get a response almost immediately. I had great help from Nicole who answered all my questions and went above and bey... Se mer
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Nicole was helpful. Answered my questions quickly without making me feel pressured to make a decision that wouldn't be best for my needs. She did suggest the higher memory package because the game I w... Se mer
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I had an issue while creating my server and since this was my first Ping Players purchase, I was a little bit worried, Ked and Kimmy jumpend in as quick as possible and fixed the issue. As an IT pro... Se mer
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4,9
Utmärkt
878 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Customer Service
had one issue with the server and it was fixed within a few minutes. The best customer service you can ask for.
3 augusti 2026
Omdöme utan inbjudan
Nicole was fast and helpful
Nicole was fast and helpful after their excellent AI assistant recommended I contact support for a more complicated issue.
3 augusti 2026
Omdöme utan inbjudan
Nicole was a pro!!
Nicole was a pro! Figured out my issue super quick and got me back to gaming in no time. Very helpful and polite!
3 augusti 2026
Omdöme utan inbjudan
The staff are really great!
The people on the team are super helpful and friendly and I like how they get straight to the point.
The person who helped me (Nicole) was very patient and helped with my problem!
3 augusti 2026
Omdöme utan inbjudan
project zomboid
Kimmy shared screenshots of steps to eliminate the issue we had. very helpful
3 augusti 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review!
Sometimes a clear visual guide makes troubleshooting much easier than a wall of instructions. We're glad Kimmy could walk you through the Project Zomboid fix with screenshots and help get everything resolved.
We'll make sure she sees your kind words.
The Pingplayers team.
Had a few questions about how the…
Had a few questions about how the servers work and player count. Spoke to Kimmy on the chat and they were super helpful. All my question were answered. I'll be setting up the annual plan.
2 augusti 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review!
Choosing the right server and player capacity can feel confusing at first, so we're glad Kimmy could answer everything clearly and help you make a confident decision.
We're delighted to hear you'll be joining us on an annual plan. Welcome to PingPlayers!
The Pingplayers team.
Very Quick and easy to use
Very Quick and easy to use, very fast service when using the website chat function, get a response almost immediately. I had great help from Nicole who answered all my questions and went above and beyond to provide me with extra relevant info related to my query which she believed was worth me knowing!
2 augusti 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for such a thoughtful review.
Good support should answer the question in front of you while also helping you avoid the next one. We’re delighted Nicole took that extra step and made the whole experience feel quick, clear, and effortless.
We’ll make sure she sees your kind words.
The Pingplayers team.
admin Nicole help me solving project…
admin Nicole help me solving project zomboid server (B42) and now finally i can take rest( im figuring this issue for 3 days )
2 augusti 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review!
After three days of troubleshooting, finally getting the server working must have been a huge relief. We're glad Nicole could step in, solve the Build 42 issue, and bring the investigation to a successful end.
Time to rest, then get back to surviving Project Zomboid!
The Pingplayers team.
i have some memory issue
i have some memory issue, i go get help, and Nicole show up, and fix it! In 10 mins! Thank you !
2 augusti 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review!
Memory issues can be frustrating, so we're glad Nicole could identify the problem and get everything working again in just ten minutes.
We'll make sure she sees your kind words.
The Pingplayers team.
Great Support As Always
I've had to ask for help from the Support Team at PingPlayers several times now, and every time has been a great experience. This time, Nicole was there to come to the rescue. Not only was she able to ensure the issue was a software-side bug, but also assisted me with a second issue I had. She was friendly, knowledgeable and helpful. Support is what separates a great company from a good company, and every experience I have had with PingPlayers Support has been top notch. Thank you for being TOP NOTCH!
1 augusti 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for continuing to trust us.
One great support experience is encouraging, but consistency is what we’re truly proud of. Nicole will be pleased to know she helped reinforce the standard our team works hard to maintain.
“Top notch” is a label we’ll keep working to earn.
The Pingplayers team.
Nicole helped tremendously with getting…
Nicole helped tremendously with getting into my server, the support was quick and efficient. Awesome customer service!
1 augusti 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
The best support removes the friction and lets you get back to what you came for. Nicole will appreciate knowing her approach made such a strong impression.
The Pingplayers team.
Carefull everyone I bought the…
Carefull everyone I bought the dedicated server from pingplayers spending mroe then 22 usd. I must say i am deeply dissatisfied, they say they have actuall ppl that answer you, well they know almost nothign about servers and especially mods ( i had to set the mods by myself 0 help by them, they dont knwo anything). will never again buy from them. there is better option out there, just google pz dedicated servers.
31 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for raising this.
We’re sorry the experience left you feeling unsupported. To clarify, our chat and ticket support is handled by real, trained agents, not bots, and the team regularly assists with Project Zomboid servers and mod configurations. That said, mod setups can vary considerably, and we clearly didn’t give you enough confidence during the process.
Our team did identify and apply a solution to the mod issue through your ticket, but we haven’t yet received confirmation that it worked on your side. Could you reply there and let us know what you’re currently seeing? We’d genuinely like to verify the setup with you and continue troubleshooting if anything is still not working as intended.
The Pingplayers team.
I have just began to use PingPlayers…
I have just began to use PingPlayers but so far they have been very useful. Kimmie has been helpful.
30 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review!
A strong first impression matters, and we're glad your experience with PingPlayers has started on such a positive note. Kimmy will be happy to know her support has already made a difference.
We appreciate you choosing us and look forward to supporting you along the way.
The Pingplayers team.
Really good and went above and beyond
30 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review!
Going above and beyond is exactly the standard we want our support team to set. We're glad the experience stood out and left such a positive impression.
We really appreciate you choosing PingPlayers.
The Pingplayers team.
Kimmy was super helpful
Kimmy was super helpful. I am new to using a server and they got me connected super easy. Thanks
29 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review!
Getting started with your first server can feel a little daunting, so we're glad Kimmy made the setup simple and helped you connect without any hassle.
We'll make sure she sees your kind words. Thanks for choosing PingPlayers!
The Pingplayers team.
kimmy was amazing
kimmy was amazing. very very helpful and patient with me. im new to all this and she answered all my questions and stayed with me until we were signed in on playstation. she was great :)
29 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for such a lovely review.
Everyone starts somewhere, and we never expect you to know it all from day one. Taking the time to stay with you until everything is working is exactly the kind of support experience we want to provide.
Kimmy will be delighted to read this. Judging by the number of reviews she gets mentioned in, we're not surprised! 😊
The Pingplayers team.
Francis is the GOAT
28 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review!
Another praise for Francis 😄 Judging by the number of reviews he gets mentioned in, we're not surprised!
The Pingplayers team.
Francis needs a raise
Definitely best service I've used for dedicated servers but the customer service in unmatched in any field idk if your allowed to ask for a certain person to help you when you need it but if you can ask for francis he is going places frfr
Just a overall great experience my issues were self inflicted but he made it right immediately super stress free super quick.!
27 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for such an awesome review.
There's something satisfying about turning a self-inflicted problem into a quick, stress-free fix. That's exactly the kind of experience we want every customer to have.
Thanks for the recommendation and for choosing PingPlayers.
The Pingplayers team.
Lautaro's Work
Lautaro was responsive and helpful! They expeditiously corrected the issue and created a better experience. Thank you!
27 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
A better experience is exactly what we're aiming for every time someone reaches out. We're glad Lautaro could step in quickly, get things back on track, and leave you satisfied.
He'll really appreciate the kind words.
The Pingplayers team.
Svar från Pingplayers
Thanks for the review!
A helpful conversation can make all the difference, especially when you leave with the information you need. It's great to hear we rose up to the challenge.
The Pingplayers team.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.