I've had to ask for help from the Support Team at PingPlayers several times now, and every time has been a great experience. This time, Nicole was there to come to the rescue. Not only was she able to... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very Quick and easy to use, very fast service when using the website chat function, get a response almost immediately. I had great help from Nicole who answered all my questions and went above and bey... Se mer
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Nicole was helpful. Answered my questions quickly without making me feel pressured to make a decision that wouldn't be best for my needs. She did suggest the higher memory package because the game I w... Se mer
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I had an issue while creating my server and since this was my first Ping Players purchase, I was a little bit worried, Ked and Kimmy jumpend in as quick as possible and fixed the issue. As an IT pro... Se mer
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4,9
Utmärkt
878 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
니콜의 문제해결능력이 뛰어났습니다 문제를 해결하기위해 주도적으로…
니콜의 문제해결능력이 뛰어났습니다 문제를 해결하기위해 주도적으로 나서주었습니다
25 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the wonderful review.
Taking ownership of a problem and seeing it through to a solution is exactly the kind of support we strive to provide. We're delighted Nicole could step in, take the initiative, and get everything resolved for you.
We'll make sure your kind words are shared with her. Thanks for choosing PingPlayers!
The Pingplayers team.
Lautaro was such a great help and…
Lautaro was such a great help and answered all my questions quickly and help me fix my problems!! Great service!
22 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the awesome review!
We're delighted Lautaro could answer your questions as efficiently as you mentioned and leave you with a great experience.
We'll be sure to share your kind words with him. Thanks for choosing PingPlayers!
The Pingplayers team.
Top Quality Service
I had a great interaction with Francis on lice chat. He helped answered all my newb questions and even followed up with helpful material for me to read!
Definitely a 5 star from me and a high recommend to everyone.
22 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for such a great review.
We know getting started can come with plenty of questions, and there's no such thing as a "newb" question when you're learning something new. Taking the time to explain things and pointing you toward helpful resources is all part of making sure you have the best possible experience.
We'll make sure Francis sees your kind words. Thank you for the recommendation, and thanks for choosing PingPlayers!
The Pingplayers team.
Lautaro helped me out quickly and I…
Lautaro helped me out quickly and I left satisfied.
21 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review!
A quick resolution and a happy customer is exactly what we like to hear. We're glad Lautaro could get everything sorted and leave you with a positive experience.
We'll be sure to pass your kind words along to him. Thanks for choosing PingPlayers!
The Pingplayers team.
Svar från Pingplayers
Thanks for the review!
We love hearing that everything was fast, easy, and just worked. That's exactly the experience we're aiming to deliver every time.
Thanks for choosing PingPlayers, and we hope to see you again whenever you need a server.
The Pingplayers team.
Nicole was very polite and…
Nicole was very polite and professional. She answered all of my questions and had great recommendations!
20 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
Having someone who can answer your questions with confidence and point you in the right direction makes the whole process much easier. We're delighted Nicole could provide the guidance you needed and help you make the best choice.
We'll be sure to pass your kind words along to her. Thanks for choosing PingPlayers!
The Pingplayers team.
Nicole Has Great Customer Service Skills!
Nicole was very helpful and knowledgeable. GREAT customer service!!!!!
20 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the fantastic review!
We believe great customer service is about making every interaction feel easy, informative, and welcoming. It's wonderful to hear Nicole delivered exactly that for you.
We'll make sure she sees your kind words. Thanks for choosing PingPlayers!
The Pingplayers team.
Helped me with my issue very quickly!
Helped me with my issue very quickly!
20 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review!
Getting you back to gaming as quickly as possible is always the goal, so we're glad we could resolve your issue without keeping you waiting.
We appreciate you choosing PingPlayers and look forward to helping again whenever you need us.
The Pingplayers team.
Works great with fantastic customer service
All my servers have run very well so far even with some of the cheaper resources.
The server manager is pretty easy to use but also provides a lot of more advanced settings like modding and accessing files with or without FTP alongside thorough knowledge bases to show you how to do this.
Additionally the customer support has been great, just under a year ago a server auto-renewed because I forgot to disable that but I was very easily able to get that refunded as credit.
And then just earlier today I was easily able to get that credit restored no problem by Emman after finding out it technically runs out after 180 days.
19 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for taking the time to share such a detailed review.
It's great to hear the servers have been running reliably for you, even on smaller plans. We work hard to make the panel approachable for new users while still giving experienced server owners the flexibility they need, whether that's modding, file access, or more advanced configuration.
We're also pleased Emman could help get everything sorted with your account. We always aim to be fair and helpful wherever we can, and it's nice to know that left a positive impression.
Thanks again for being with PingPlayers over the past year. We truly appreciate your support.
The Pingplayers team.
Vielen Dank an Nicole und Emman für die…
Vielen Dank an Nicole und Emman für die aufwändige Migration meiner Charaktere und den Spielfortschritt zu eurem Soulmask-Server. Vielen Dank und weiter so...
19 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the wonderful review.
Migrating characters and game progress can be a detailed process, so we're delighted Nicole and Emman could take care of everything and make the transition to your Soulmask server as smooth as possible.
We'll be sure to share your kind words with both of them. Thank you for choosing PingPlayers, and we hope you continue to enjoy your new server!
The Pingplayers team.
Had a couple queries
Had a couple queries, Nicole gave me clear answers and helped a lot! My questions were sorted in a few minutes
18 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
Getting clear answers shouldn't take long, and we're happy Nicole could get everything sorted for you in just a few minutes. Making support simple and straightforward is something we work hard to deliver.
We'll make sure she sees your kind words. Thanks for choosing PingPlayers!
The Pingplayers team.
Kimmy did a great job addressing my…
Kimmy did a great job addressing my concerns, fast and timely reply as well
17 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
Addressing concerns quickly is important, but making sure they're properly resolved matters just as much. We're glad Kimmy could do both and give you the confidence that everything was taken care of.
She'll be happy to hear your feedback. Thanks for choosing PingPlayers!
The Pingplayers team.
My experience was so fantastic
My experience was so fantastic! Nicole answered all my questions and was very very helpful! She was extremely knowledgeable in her field about this! Incredibly friendly! Could'nt have asked for a better person to represent the entire business! Thank you Nicole!!
16 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for such a fantastic review.
The people behind the support desk are a huge part of what makes PingPlayers what it is, so it's especially rewarding to hear that Nicole left such a great impression. Friendly, knowledgeable support is exactly the experience we aim to provide every day.
We'll make sure your kind words reach Nicole. She'll be thrilled to know she made your experience such a positive one.
The Pingplayers team.
Took there time to evaluate and solve…
Took there time to evaluate and solve problems for me with no issues.
17 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
Some issues take a little investigation, and we never want to rush a solution if it means missing the real cause. We're glad our team could take the time to work through everything with you and get it resolved.
We appreciate your trust in PingPlayers and look forward to helping whenever you need us again.
The Pingplayers team.
Needed help with setting up a pal world…
Needed help with setting up a pal world server for xbox Emman was beyond helpful and knowledgeable about the process. After some trouble shooting it was solved in short time.
17 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
Getting a new Palworld server set up should be exciting, not frustrating. We're glad Emman could guide you through the troubleshooting process and get everything working without keeping you waiting.
We'll be sure to pass your kind words along to him. Thanks for choosing PingPlayers!
The Pingplayers team.
I had an issue while creating my server…
I had an issue while creating my server and since this was my first Ping Players purchase, I was a little bit worried, Ked and Kimmy jumpend in as quick as possible and fixed the issue. As an IT professional myself, I know how hard some support tickets/escalations may be, but they delivered!
TYSM
16 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for such a thoughtful review.
First impressions matter, so we're especially glad we could turn that initial worry into a positive experience. It's always rewarding to hear this from someone who works in IT and understands what goes on behind the scenes when resolving support cases.
We'll make sure both Ked and Kimmy see your kind words. Thank you for giving us the opportunity to help, and welcome to PingPlayers!
The Pingplayers team.
Kimmy was Kind and helpfull
Kimmy was Kind and helpfull. gave tips and everything. it was a good expirience overall
16 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
We love hearing that the support went beyond just answering questions. A few helpful tips can make all the difference once you're up and running.
Kimmy will appreciate the kind words. We're glad you had such a positive experience!
The Pingplayers team.
support was fast Emman was my support…
support was fast Emman was my support aggent he was quick understanding of the problem great experiance overall
16 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
Getting to the root of an issue quickly makes all the difference, so we're glad Emman could understand the problem straight away and get things moving.
He'll really appreciate the kind words. Thanks for choosing PingPlayers!
The Pingplayers team.
Svar från Pingplayers
Thanks for the review.
It means a lot to know our support made a positive difference for you. We'll keep doing our best to provide fast and helpful assistance whenever you need us.
The Pingplayers team.
Pingplayers chat support is extremely helpful (Kimmy)
Kimmy was incredibly helpful throughout the entire support process. She was very knowledgeable, resourceful, and always took the time to explain everything clearly. She answered all of my questions patiently and made sure I understood what was happening with my server.
On top of that, she was very friendly and cheerful, which made the whole experience enjoyable. Excellent customer support like this is hard to find. Thank you so much, Kimmy, for your outstanding assistance! Highly recommended! ⭐⭐⭐⭐⭐
16 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for such a wonderful review.
Support is about more than just fixing a problem. Taking the time to explain what's happening and making sure you feel confident every step of the way is just as important to us.
Kimmy will be absolutely delighted to read this. Judging by the number of reviews she gets mentioned in, we're not surprised she's made such a positive impression on so many people 😄. We need to find the true source of her power!
Thank you for the recommendation and for choosing PingPlayers.
The Pingplayers team.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.