I've had to ask for help from the Support Team at PingPlayers several times now, and every time has been a great experience. This time, Nicole was there to come to the rescue. Not only was she able to... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very Quick and easy to use, very fast service when using the website chat function, get a response almost immediately. I had great help from Nicole who answered all my questions and went above and bey... Se mer
Företaget har svarat
Nicole was helpful. Answered my questions quickly without making me feel pressured to make a decision that wouldn't be best for my needs. She did suggest the higher memory package because the game I w... Se mer
Företaget har svarat
I had an issue while creating my server and since this was my first Ping Players purchase, I was a little bit worried, Ked and Kimmy jumpend in as quick as possible and fixed the issue. As an IT pro... Se mer
Företaget har svarat
4,9
Utmärkt
878 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Kimmy Helped a Lot With 7 Days to Die Server Recommendations
Kimmy was incredibly helpful with finding a way to get enough memory to run our game. She was knowledgeable about our game (7 Days to Die) and made some great recommendations. Thank you so much for great customer support!
15 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for such a thoughtful review.
Every game has its own quirks, and 7 Days to Die is certainly one where choosing the right amount of memory can make a big difference. We're glad Kimmy could help you find the right fit instead of leaving you to guess.
She'll really appreciate your kind words. Thanks for choosing PingPlayers!
The Pingplayers team.
Francis was very quick to help and had…
Francis was very quick to help and had amazing response time. Thank you!
15 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
We know that when you need support, every minute counts. We're glad Francis was able to jump in quickly and get you sorted without keeping you waiting.
He'll really appreciate the kind words.
The Pingplayers team.
Francis was very helpful and kind
Francis was very helpful and kind. He got us where we needed to go
14 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
Sometimes all you need is someone to point you in the right direction and help you get there without the hassle. We're glad Francis could do exactly that.
He'll appreciate the kind words.
The Pingplayers team.
Francis was extremely nice and…
Francis was extremely nice and knowledgeable about the server hosting and the game itself (palworld) would definitely recommend this server hosting platform
14 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the fantastic review.
Knowing the hosting platform is one thing, but understanding the games we host can make all the difference when it comes to providing useful support. We're glad Francis could help with both.
We really appreciate the recommendation, and Francis will be happy to see your kind words.
The Pingplayers team.
Nicole was helpful
Nicole was helpful. Answered my questions quickly without making me feel pressured to make a decision that wouldn't be best for my needs. She did suggest the higher memory package because the game I was interested in hosting has a memory leak issue, so that was actually a good thing to see!
14 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for such a thoughtful review.
We believe good advice is about finding the right fit, not simply recommending the biggest package. We're glad Nicole took the time to explain the options and why a higher-memory plan made sense for your particular game, allowing you to make an informed decision without feeling pressured.
Nicole will really appreciate your kind words, and we hope you have a fantastic experience with your server.
The Pingplayers team.
The problem was instantly fixed by…
The problem was instantly fixed by Nicole very frirndly and fast responding!
10 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
There's nothing better than a problem that goes from frustrating to fixed in no time. We're glad Nicole could get everything sorted quickly while making the experience a pleasant one.
She'll appreciate the kind words.
The Pingplayers team.
had a massive issue with server…
had a massive issue with server crashing and francis was there to help me sort it out very fast!
14 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
Server crashes are never fun, so we're glad Francis could jump in quickly and get everything back under control before it kept you out of the game for too long.
He'll appreciate the shoutout.
The Pingplayers team.
Nicole was great
13 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
Short and simple, but it says plenty. We'll make sure Nicole sees your kind words.
The Pingplayers team.
Quick and helpful answers
The answer was really fast and helpful. Nicole, the person that assisted me, was really nice and respectful.
13 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the lovely review.
Fast responses are important, but combining them with a friendly and respectful approach is what makes for a great support experience.
Nicole will be happy to hear your kind words.
The Pingplayers team.
Lautaro 他非常得棒 幫我解決了所有問題
14 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
We're delighted to hear Lautaro was able to solve all of your issues. Getting everything sorted so you can enjoy your server is exactly what we strive for.
Lautaro will really appreciate your kind words.
The Pingplayers team.
Thanks Nicole.
Nicole answered the question I asked and even sent me a guide to help mange my account settings.
13 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
We always try to leave you with the tools to help yourself next time, too. A good guide can be just as valuable as a quick answer.
Nicole will appreciate the kind words.
The Pingplayers team.
Customer service is top notch
Customer service is top notch. Nicole eased my worries
13 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
Sometimes the biggest difference support can make is simply giving you confidence that everything is under control. We're glad Nicole could provide that reassurance.
She'll be happy to see your kind words.
The Pingplayers team.
Svar från Pingplayers
Thanks for the kind words.
Fast responses are great, but making sure they actually solve the problem is what matters most. We're glad that was your experience.
Nicole will appreciate the shoutout.
The Pingplayers team.
If I’ve ever had any questions or…
If I’ve ever had any questions or concerns, they’ve always helped me these I know nothing about servers
12 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
You don't need to be a server expert to enjoy running one, and that's exactly how we think it should be. We're always happy to help bridge that gap whenever questions come up.
The Pingplayers team.
Nicole helped me and was very polite…
Nicole helped me and was very polite and helpful. Part of my issue involved having a password attached to my server, which it sounds like is a known problem and makes it unable to connect to the server, but I understand this is outside of the control of the hosting service. It might be good to have a little message on the server password part that indicates this, as limiting access to the server is a large part of the appeal of hosting a server myself. Aside from that, Nicole, was very quick in her replies and helped how she could, thank you!
12 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for taking the time to leave such detailed feedback.
We're really glad Nicole could help you work through the issue and get you pointed in the right direction. She'll definitely appreciate your kind words.
We also appreciate the suggestion regarding the server password setting. That's genuinely useful feedback. Assuming you're referring to The Isle: Evrima, we have a "Bugs and annoyances" article pending.
Thanks again for your thoughtful review, and we hope you have many great gaming sessions ahead.
The Pingplayers team.
Nicole was great solved to issue fast
12 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
Getting you back up and running without unnecessary delays is exactly what we aim for.
Nicole will appreciate the kind words.
The Pingplayers team.
Had a server issue where i couldn't…
Had a server issue where i couldn't load in into server, contacted support using the chat feature spoke to Nicole and answered super fast and sorted the issue straight away and was super friendly and polite! one of best customer service interactions I've ever had!
12 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for such a fantastic review.
We know that when you can't get into your server, every minute feels longer than it should. That's why we put so much emphasis on being available and getting straight to the heart of the problem.
Nicole will be thrilled to read your kind words. Hearing that this was one of your best customer service experiences means a lot to all of us.
The Pingplayers team.
Great Customer Service!
Nicole was wonderful and prompt in answering my questions about cross platform hosting!
12 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the great review.
Whether it's a simple question or something more specific, we always aim to provide clear answers so you can make the right choice for your server.
Nicole will be happy to hear she could help.
The Pingplayers team.
Svar från Pingplayers
Thanks for the review.
Short and to the point; we'll happily take it! Nicole will appreciate the shoutout.
The Pingplayers team.
Kimmy was great
Kimmy was great! She fixed the issue and was very friendly! Great cudos!
11 juli 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the kind words.
A friendly conversation can make even a frustrating issue feel much easier to deal with. We're glad everything was sorted and that the experience left a great impression.
Kimmy will appreciate the kudos!
The Pingplayers team.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.