Wide range of good quality pet products. In particular the Ancol tartan coats are brilliant and my two diva westies love them as well as looking remarkably cute walking side by side .Order was pr... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I found their website very informative, easy to use and I’m very pleased with the julius K9 harness I purchased. It really helps to keep my 7 month old Labrador under control when out on walks. I was... Se mer
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Ordered and received my goods in excellent time and was kept informed all the way. I have, however, had to write to Pet shop Direct over a tiny issue with the product, hence the 4 stars. To date I'... Se mer
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Fantastic service! Put my order in on Thursday 3pm received my harness & collar at 10am on Saturday. Couldn't fault the experience. Will definitely use again. Thank you
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Företagsinformation
Skrivet av företaget
Hertford-based Petshop Direct is an online family retailing business working with a dedicated team of highly skilled individuals who care greatly not only about our customers, but also about their feline and canine friends. We supply a comprehensive range of top-quality accessories and food for cats and dogs by industry-leading brands including Julius-K9, Ancol, Ruffwear, Planet Dog , Bon Appetit and Wolf's Mountain at extremely competitive prices.
Kontaktuppgifter
Unit 6 71 Mead Lane Industrial Estate , SG13 7AX, Herford, Storbritannien
- 01992 334 905
- info@petshopdirect.co.uk
- petshopdirect.co.uk
4,3
Utmärkt
403 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Collar
Collar just the same as photos, even the colour. goods arrived within a couple of days, very happy and would use this company again
27 november 2023
Svar från Petshop Direct
Dear Customer
Thank you for sharing with us! We are glad to meet your expectations as we usually do here at Petshop Direct!
Thank you for choosing Petshop Direct UK,
Regards
Petshop Direct Team
Svar från Petshop Direct
Hi Mrs Cook
We are thankful for your feedback!
Thank you for choosing Petshop Direct UK,
Regards
Petshop Direct Team
Excellent service!
27 november 2023
Svar från Petshop Direct
Hi Edwin
Thank you for letting us know! Great feedback!
Thank you for choosing Petshop Direct UK,
Regards
Petshop Direct Team
Svar från Petshop Direct
Thank you Mrs Towers for your testimonial. Always here to help if needed. Thank you for choosing Petshopdirect.co.uk
Kind Regard
Petshop Direct Team
Svar från Petshop Direct
Lovely to hear your feedback. Thank you for choosing us and hope to see you again.
Kind Regards
Petshop Direct Team
Svar från Petshop Direct
Hi Wendy. Thank you for letting us know. Hope to see you again in the future.
Thank you for choosing us.
Kind Regards
Petshop Direct Team
Svar från Petshop Direct
Thank you for your feedback.
Kind Regards
Petshop Direct Team
Communication needs improving
I ordered 2 Puffa Jackets online on the 3rd Nov 23 this sale was excepted. I was sent 1 jacket. I was then informed contact had been made with me I had no messages. I’ve had to chase up the jacket I’d purchased, only to be told that it was being sent out Wednesday 8-11-23 then I was informed it was being sent out first Class yesterday. Communication needs to be improved.
3 november 2023
Svar från Petshop Direct
Hi Alison
Thank you for your feedback! We are sorry that the second item has been dispatched at a later stage. In some rare cases orders can be shipped in separate deliveries.
We apologise on this occasion!
Thank you for choosing Petshop Direct UK,
Regards
Petshop Direct Team
Excellent service and delivered very…
Excellent service and delivered very quickly would recommend.
30 oktober 2023
Svar från Petshop Direct
That's fantastic! We're committed to providing excellent service and fast delivery. If you need anything else, please don't hesitate to reach out.
Kind regards
Petshop Direct Team
Prompt delivery good customer service.
Prompt delivery good customer service.
Package leaked in the post, but when I let them know, they sent another out very promptly.
Would certainly use again.
2 oktober 2023
Svar från Petshop Direct
We really appreciate the 5 stars! Thank you for your custom, and we hope your next experience with us is just as positive.
Kind regards,
Petshop Direct Team
Excellent website
Excellent website. Found exactly what I was looking for. I couldn't find what I wanted in any pet retail shop near me. Highly recommended to pet owners who want quality and value for money. Thank you.
2 oktober 2023
Svar från Petshop Direct
Thank you for such a positive review. We’re delighted you were pleased with everything and truly appreciate your support.
Kind regards,
Petshop Direct Team
Svar från Petshop Direct
Thank you so much for your support and wonderful feedback. We’re delighted to have you as a happy Petshop Direct customer!
Kind regards,
Petshop Direct Team
Svar från Petshop Direct
Thank you for your wonderful 5-star review! We really appreciate your support and are delighted you had a great experience with us.
Kind regards,
Petshop Direct Team
Speedy & efficient service
Speedy & efficient service. Very happy with the product thank you
25 september 2023
Svar från Petshop Direct
Many thanks for your lovely feedback. We’re so pleased you were happy with your order and the service you received.
Kind regards,
Petshop Direct Team
Ok quality, good price
The lead and collar are alright but they’re not the best quality, they got stained easily and were very stiff. Not an expensive brand so I guess good enough for what we paid.
30 augusti 2023
Svar från Petshop Direct
Thank you Clive for your feedback. The Ancol leather is a great budget quality collar. It is made out real leather however in rainy condition the stain might come off for some colours!
Apologies on this occasion!
Thank you for choosing Petshop Direct UK,
Regards
Petshop Direct Team
Happy days
Arrived very quickly, amazing quality, fits perfectly, really does look the business on my german shepherd, strong,sturdy everything you need for a large dog, I'm extremely happy with this harness
6 september 2023
Svar från Petshop Direct
Thank you for taking the time to leave us such a positive review. We really appreciate your custom!
Kind regards,
Petshop Direct Team
Svar från Petshop Direct
Thank you for your 5-star review! We really appreciate your support.
Kind regards,
Petshop Direct Team
Very easy to order and it was sent out…
Very easy to order and it was sent out / delivered very promptly
28 augusti 2023
Svar från Petshop Direct
Thanks for your 5-star review! We’re so pleased you’re happy with our service.
Kind regards,
Petshop Direct Team
Svar från Petshop Direct
Thank you for your 5-star review! We really appreciate your support.
Kind regards,
Petshop Direct Team
Svar från Petshop Direct
Thank you for the fantastic feedback! We’re delighted you had a great experience with us.
Kind regards,
Petshop Direct Team
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