Petshop.co.uk Omdömen 

I buy my dog the Naturo wet trays of food from here and it's the best thing I did for my dog he's a happier dog since I changed his wet food to this and I highly recommend this company to any pet owners great quality and at a good affordable price

Absolute shambles if a Company. Don't mind taking your money and signing you onto a bottomless bowl order you dont sign uo for.
And the delivery timescale is a total mess. Says 3 working day delivery once left the warehouse. Maybe but it has to be pu ked and sent in the 1st place.
Time to find another supplier who knows what they are doing.

I have given you 4* as a company however while you continue to use DHL as your courier I will only order from you if I absolutely have to. They ruin your reputation.

I didn't realise that I had joined the emptybowl scheme. I still had over half bag left when the next bag was about to be despatched. I tried to cancel my delivery but did not get a reply from my email. The product is good and the price.

Impossible to contact !! Emailed a week ago no response. Phoned twice on different days and on each day, it says they are not answering calls because they are answering emails, which is a joke because i've not had a reply to mine. I placed an order in July which I thought was on a subscription. And when I log into my account, I can't see anything about a subscription because I want to check if it is, and also when the next delivery date is due. Just in case it's too soon, I need somebody to contact me as soon as possible.This is disgusting service

I accidentally ordered a monthly repeat. Customer services sorted it and collected the order I didn't want. I am very impressed. Well done

The birds tell me, they are high quality products delivered on time.

I ordered 7 items. 2 were delivered, no sign of the others. The delivery driver said he only had 2 items and nothing else. I have emailed them 3 times as to where they are but no one responds at all.
Poor service.

I have now received an email from them to review the items I have not received.

Still no response to the emails asking where the items are or if they will be refunding my money.

The same message on their contact number that they are dealing with emails and not phone calls.

Absolutely appalling service from start to finish.

I have had well over 100 deliveries from you and your service and helpfulness is exemplary, my last delivery was urgent as I was going on holiday and your timing was perfect- what more can be said than ‘well done, keep up the good work’

Really good company to deal with. Items received promptly and very well packaged. Excellent communication about delivery.

Good price for the dry dog food, and a swift delivery. I have used Pershop.co.uk before and I’ll definitely use them again. A Great Service & Product.

I ordered cat food - paying extra for next day delivery. Eight days later, I'm still waiting for my order. I've emailed twice - received no reply. Their phone line says its closed 'to answer emails' - clearly not true as I've not received an answer. I've had to go and buy catfood elsewhere and now have to start a chargeback with my bank - what a waste of time and money.

Ordered dog and cat food on 1 September and paid extra for next-day express delivery. A full week later, still no food. All that's arrived is a toy that was part of the same order, delivered five days late on its own.

I tried calling PetShop repeatedly over the following week and could never get through, only an automated message saying they were busy with emails. My email from 2 September wasn't answered until 7 September, and when it finally was, I was told the order had "been scanned as delivered" — which was simply wrong, since only the toy had arrived.

DHL has been equally unreachable by phone throughout.

If you're relying on this company for pet food specifically, be aware that "next-day express delivery" here meant a full week's delay with no working way to get an update in the meantime. Still waiting for the actual food.

I was really pleased with the delivery service from this company until I ordered expecting 3 day delivery and it’s been a week and a half. Spent over £200 and have had to go out and get food in the interim 3 times already. Tried calling them and there message says they are taking the day off to answer emails everyday. Irony is my email is still unanswered. This is not acceptable. I need to know when this food will be delivered. I have a young baby, full time job and don’t have time to mess around with this. At a minimum, refund me so I can purchase food somewhere else - SO5424494

Great choice of products, easy ordering and payment system. Well packaged item delivered in good time.
I keep going back for my Orijen dog food.
Recommended.

Very efficient and communicative. No trouble changing the date of the bottomless bowl either. Prompt delivery

Excellent service. It is great to find a company happy to deliver to Northern Ireland.

As always delivery on time. Don't need to think about pet food as it arrives on time every six weeks

I changed my order delivery late but still received my delivery quickly thank you

27th August supposed bottomless bowl order 2nd September supposed bottomless bowl order 7th September arrival 11 days and old stock. Burns increased the quantity by 2 kilos and reduced the price. Given Burns to all my Retrievers for over 20 years had to make 20 mile round trip to get due to late arrival and lack of information.