Easy to use order plan. Easy to change last minute. Reliable delivery, and good prices also. Reminder sent which also helps you manage delivery plan. Would definitely recommend if you are looking for... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My three cats will only eat Perfection flaked tuna in jelly - I know, they’re spoilt! There are very few places in town that sell it and I’m definitely in competition with someone else to buy it. Whe... Se mer
Fantastic service every time from PetShop! We order our dog food on subscription. I get an email 5 days before to say the order will be placed so I have plenty of time to amend if needed. I collect fr... Se mer
I accidentally set up the repeat order option which they call Bottomless Bowl. I didn't receive any notification about that so didn't have the option of cancelling it. On the day my order arrived I go... Se mer
Företagsinformation
Om Petshop.co.uk
Skrivet av företaget
The Largest UK Independent Online Pet Shop 🐾 Family-Run Since 2010
PetShop.co.uk is the UK's largest independent online pet retailer, supplying pet food and pet supplies for dogs, cats, small animals, birds, and more!
Founded in 2010 and family-run from our warehouse in Stratford-upon-Avon, Warwickshire, we stock over 10,000 products from all major brands, including Royal Canin, Hills, James Wellbeloved, Pro Plan, Harringtons, Lily's Kitchen, Burns, Applaws and Forthglade, alongside toys, bedding, healthcare and accessories.
Why Choose PetShop.co.uk?
- Huge Range – Over 10,000 products across all major pet food brands, all in one place.
- Bottomless Bowl – The UK's first pet food subscription. Save on every repeat order, get a reminder email 5 days before dispatch, and amend, pause or cancel any time. No contracts.
- Fast, Reliable Delivery – Orders are picked and packed by our in-house team, with fast delivery across the UK and free shipping on orders over £59.99.
- Run by Pet Owners – As pet owners ourselves, we understand that reliability matters when it's your pet's food – it's why customers have trusted us with their regular orders for over fifteen years.
- Part of the Pack – We go live on TikTok and love seeing our happy customers (and their pets!) over on our socials – come and say hello!
Questions about an order or review? Contact our customer service team at bark@petshop.co.uk and we'll be happy to help.
Kontaktuppgifter
Unit A5 Precision House, 100 Masons Road, CV37 9BY, Stratford Upon Avon, Storbritannien
- 01789205095
- bark@petshop.co.uk
- petshop.co.uk
4,4
Utmärkt
14 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 23 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
What a great company
What a great company. Will be using them again. My cat only eats the salmon Naturo pate & was lucky to come across the company that just had to happen to have just the salmon. So will be ordering more for my 17 year old cat. Thank you so much 😊
5 september 2026
Omdöme utan inbjudan
I have been with this company since…
I have been with this company since 2022, and they have proved most reliable and attentive to any query. You are reminded when your regular order is due and they have never failed to deliver on time. A most helpful, approachable and reliable Company to deal with.
3 september 2026
Very fast delivery and good…
Very fast delivery and good communication., many thanks
12 september 2026
Omdöme utan inbjudan
Great service and communication.
Great service and communication.
I like the packaging easy to open and dispose of.
4 september 2026
Needed the bottomless bowl order sooner…
Needed the bottomless bowl order sooner than scheduled, sorted no problem.
2 september 2026
Very efficient...
Simple process to order, however it was only standard food so cannot comment on any medical products.. But the order was efficiently processed, correct and delivered within a couple of days, which these days seems a bonus.. No question I will recommend and use Petshop again..
David.. 11/09/2026
3 september 2026
Omdöme utan inbjudan
Best prices and really good customer…
Best prices and really good customer service. Very happy
2 september 2026
Excellent service and very quick…
Excellent service and very quick delivery. Order 100% accurate and included some freebies
7 september 2026
Omdöme utan inbjudan
I have purchased my dog food from this…
I have purchased my dog food from this site for over a year always delivered promptly and price is very competitive. Staff are very helpful when I have needed to contact
1 september 2026
Not good communication
Not good communication. Also wrong pending payments. Also a reorder I requested to cancel still went ahead. Not happy at all. Will not use again do not trust the website
31 augusti 2026
Helpful team
Helpful staff who you can actually phone, sadly a rarety nowadays.. An issue I had with an online order was handled well. I would of have awarded 5 stars but the order went through at a higher price than I expected? I will contact Adam & ask him to look into it.
1 september 2026
Quality
You are kept informed every step of the way. So you know exactly what is happening with your order at any given time. Because my cats have to have a special prescription diet which is expensive your prices are good. If I ever need to phone which is not often the staff are always very polite and helpfull.
7 september 2026
Very friendly helpful team
Very friendly helpful team. Easy ordering system and products always of high quality and delivery always when they say it will be
9 september 2026
Omdöme utan inbjudan
I buy my dog the Naturo wet trays of…
I buy my dog the Naturo wet trays of food from here and it's the best thing I did for my dog he's a happier dog since I changed his wet food to this and I highly recommend this company to any pet owners great quality and at a good affordable price
9 september 2026
Omdöme utan inbjudan
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