Easy to use order plan. Easy to change last minute. Reliable delivery, and good prices also. Reminder sent which also helps you manage delivery plan. Would definitely recommend if you are looking for... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My three cats will only eat Perfection flaked tuna in jelly - I know, they’re spoilt! There are very few places in town that sell it and I’m definitely in competition with someone else to buy it. Whe... Se mer
I accidentally set up the repeat order option which they call Bottomless Bowl. I didn't receive any notification about that so didn't have the option of cancelling it. On the day my order arrived I go... Se mer
Fantastic service every time from PetShop! We order our dog food on subscription. I get an email 5 days before to say the order will be placed so I have plenty of time to amend if needed. I collect fr... Se mer
Företagsinformation
Om Petshop.co.uk
Skrivet av företaget
The Largest UK Independent Online Pet Shop 🐾 Family-Run Since 2010
PetShop.co.uk is the UK's largest independent online pet retailer, supplying pet food and pet supplies for dogs, cats, small animals, birds, and more!
Founded in 2010 and family-run from our warehouse in Stratford-upon-Avon, Warwickshire, we stock over 10,000 products from all major brands, including Royal Canin, Hills, James Wellbeloved, Pro Plan, Harringtons, Lily's Kitchen, Burns, Applaws and Forthglade, alongside toys, bedding, healthcare and accessories.
Why Choose PetShop.co.uk?
- Huge Range – Over 10,000 products across all major pet food brands, all in one place.
- Bottomless Bowl – The UK's first pet food subscription. Save on every repeat order, get a reminder email 5 days before dispatch, and amend, pause or cancel any time. No contracts.
- Fast, Reliable Delivery – Orders are picked and packed by our in-house team, with fast delivery across the UK and free shipping on orders over £59.99.
- Run by Pet Owners – As pet owners ourselves, we understand that reliability matters when it's your pet's food – it's why customers have trusted us with their regular orders for over fifteen years.
- Part of the Pack – We go live on TikTok and love seeing our happy customers (and their pets!) over on our socials – come and say hello!
Questions about an order or review? Contact our customer service team at bark@petshop.co.uk and we'll be happy to help.
Kontaktuppgifter
Unit A5 Precision House, 100 Masons Road, CV37 9BY, Stratford Upon Avon, Storbritannien
- 01789205095
- bark@petshop.co.uk
- petshop.co.uk
4,4
Utmärkt
14 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 23 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Perfect every time!
Everytime I've ordered from them , they are quick , very efficient and are great value for money.. I have shopped online with other pet food and cat litter suppliers , but I much prefer petshop.co.uk and so does my cat ! They are such a trustworthy company, I wish i had as much faith in all companies..but I wouldn't change to any other now. Ive shopped with you for over a year or so and you never let me down. Thanks Adam, and Co, you're 🎶 simply the Best!..better than all the rest!...🎵 🐈⬛🌹(purrs from Dexter!)
4 september 2026
Buy Denta stix packs
Buy Denta stix packs
Half price here and delivery quick 👍🏻
1 september 2026
Omdöme utan inbjudan
Easy to use website and quick delivery
3 september 2026
Was able to track parcels and expected…
Was able to track parcels and expected time slot.
1 september 2026
Great prices and very easy to adjust…
Great prices and very easy to adjust delivery times on subscription and very quick delivery.
3 september 2026
Very easy to order
Very easy to order, get a reminder when my delivery is due with an option to change the dates.
3 september 2026
Great customer service
Every delivery is prompt with no hassle and any interaction I'vr had has been helpful and efficient
3 september 2026
Great company
I like that the order is a repeat order and I don’t get loads of emails from the company
3 september 2026
I tried calling to delay order but…
I tried calling to delay order but after 20 minutes on hold I gave up and sent an email to delay the order, I then received an email advising order placed so I sent a further email to delay the order, THEN I received an email advising my order was on its way!!! I tried calling again to an answer phone messaging saying it was not taking calls and was concentrating on customers emails !!! So I emailed again!!!! The following day I called again to the same message!!! By this time the order had been dispatched so I refused order when it arrived!!!! Customer service not great!!!!!
3 september 2026
A wonderful company with happy helpful…
A wonderful company with happy helpful people running it.The price is good and I would suggest vet owners should try them out
3 september 2026
Consistently excellent service.
Consistently excellent service.
Impressive savings.
27 augusti 2026
Omdöme utan inbjudan
Humans answer the phone
Humans answer the phone. You sort problems and you deliver on time. Unusual in the modern world and keep up the good work.
2 september 2026
Small business that goes that extra mile ❤️
Excellent customer service, a small business that goes extra mile, easy to pause or amend delivery dates, discounts for repeat orders.
1 september 2026
Omdöme utan inbjudan
Petshop offer a great flexible service…
Petshop offer a great flexible service at the right price and make it easy to notify changes as needs change. Highly recommended.
1 september 2026
Prompt ,fuss-free and professional ..
1 september 2026
I am always changing my delivery date…
I am always changing my delivery date brcausemy maltipoo is fussy and often slows her eating patterns but I just let them know my new date and it’s never a problem
2 september 2026
Repeating order - pre delivery message
Order delivered right to my door.
I was kept informed of my repeating order due for delivery 5days before it would be executed allowing me to amend the order if necessary. This is really helpful as i can fine tune my repeat frequency.
2 september 2026
We are delighted to be one of your…
We are delighted to be one of your customers. Your delivery of our dogs food is always prompt and delivered safely.
Many thanks for your great service.
2 september 2026
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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