Easy to use order plan. Easy to change last minute. Reliable delivery, and good prices also. Reminder sent which also helps you manage delivery plan. Would definitely recommend if you are looking for... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My three cats will only eat Perfection flaked tuna in jelly - I know, they’re spoilt! There are very few places in town that sell it and I’m definitely in competition with someone else to buy it. Whe... Se mer
Fantastic service every time from PetShop! We order our dog food on subscription. I get an email 5 days before to say the order will be placed so I have plenty of time to amend if needed. I collect fr... Se mer
I accidentally set up the repeat order option which they call Bottomless Bowl. I didn't receive any notification about that so didn't have the option of cancelling it. On the day my order arrived I go... Se mer
Företagsinformation
Om Petshop.co.uk
Skrivet av företaget
The Largest UK Independent Online Pet Shop 🐾 Family-Run Since 2010
PetShop.co.uk is the UK's largest independent online pet retailer, supplying pet food and pet supplies for dogs, cats, small animals, birds, and more!
Founded in 2010 and family-run from our warehouse in Stratford-upon-Avon, Warwickshire, we stock over 10,000 products from all major brands, including Royal Canin, Hills, James Wellbeloved, Pro Plan, Harringtons, Lily's Kitchen, Burns, Applaws and Forthglade, alongside toys, bedding, healthcare and accessories.
Why Choose PetShop.co.uk?
- Huge Range – Over 10,000 products across all major pet food brands, all in one place.
- Bottomless Bowl – The UK's first pet food subscription. Save on every repeat order, get a reminder email 5 days before dispatch, and amend, pause or cancel any time. No contracts.
- Fast, Reliable Delivery – Orders are picked and packed by our in-house team, with fast delivery across the UK and free shipping on orders over £59.99.
- Run by Pet Owners – As pet owners ourselves, we understand that reliability matters when it's your pet's food – it's why customers have trusted us with their regular orders for over fifteen years.
- Part of the Pack – We go live on TikTok and love seeing our happy customers (and their pets!) over on our socials – come and say hello!
Questions about an order or review? Contact our customer service team at bark@petshop.co.uk and we'll be happy to help.
Kontaktuppgifter
Unit A5 Precision House, 100 Masons Road, CV37 9BY, Stratford Upon Avon, Storbritannien
- 01789205095
- bark@petshop.co.uk
- petshop.co.uk
4,4
Utmärkt
14 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 23 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Well packaged and notified of delivery
Well packaged and notified of delivery. First time using bottomless bowl order. May have to alter my order for next time as first notice said the delivery was the 4th but next notice was later. I need to make sure I have a little stock as my dog must keep to his diet and not available in shops. Otherwise excellent service.
7 oktober 2026
Told the cat food was coming and to the…
Informed when the cat food was coming and to the point when it arrived !
Saves me remembering when the cat food runs out
Delivery was efficient polite and helpful
7 oktober 2026
Easy to order,change order,comes when…
Easy to order,change order,comes when it should,save money if re ordering. Glad i started using these guys
30 september 2026
Good with special offers
Quite often use this company but do wait for their special offers. When used they are very good with deliveries and occasional freebies.
1 oktober 2026
prompt delivery easy reorder
29 september 2026
Excellent company
Excellent company, I’ve been buying dog food and treats from pet shop.co.uk for years now. My dog has allergies and they helped me find the right food within my budget. They deliver 2 bags every 10 weeks always on time. They are easy to contact and speak to an actual person.
Highly recommend this company.
30 september 2026
Great service
Communication is always good and anytime I’ve had to postpone on order or change it the process has been easy and site quick to navigate.
7 oktober 2026
Omdöme utan inbjudan
My son introduced me to your company
My son introduced me to your company, my Labrador loves the food. And looks good with it., Service always very prompt and straightforward to order
Regards
David & Holly (🐕🦺)
5 oktober 2026
I praise the bottomless bowl feature
I praise the bottomless bowl feature. The delivery service is brilliant especially if you need the product urgently. Love this online shop
29 september 2026
Great service
Great service. I order 2 (15 kg) bags of Alpha grain free dog food every 6 weeks. Communications let me know when the order is due and food arrives on time, every time
6 oktober 2026
Confusing website with traps
The first time I ordered with this company, somehow a months worth of food starting arriving every week. I’ve been stupid enough to use them again and now they have sent me the wrong food!!!! Their website is confusing and over engineered!!!
5 oktober 2026
Fast delivery, good prices.
Fast delivery and good prices. I rely on them to restock my cat-litter when it runs low.
With a 'bottomless bowl' service, I can set it up so I get a regular delivery without having to set it up every single time.
I choose what I want, how many and how often, then it's all automated.
If I don't need any one month, I can just skip that month.
So convenient.
6 oktober 2026
Orders are delivered on time and are…
Orders are delivered on time and are well packaged. I have a ‘fussy eater’ cookapoo but have finally managed to find proper dog food that she likes. Getting it delivered to my door saves me both time and money in having a bulk order delivered direct to my home.
29 september 2026
Great company
Great service and products at a good price. My dog food is ordered automatically and I receive a message when it is ready to collect. Staff even carry the bag to the car for me.
1 oktober 2026
Omdöme utan inbjudan
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