Perraro Electric Bike Omdömen 

I am an 82 year old man who converted to a 3 wheel e-Trike for added safety and comfort in my riding.
The Perraro Siesta semi recumbent is the best 3 wheel Trike that I found after several weeks of searching, which involved many websites and videos, several bike shops, several test rides of different bikes and the return of one purchase during a 7 day trial period. During this process I learned a lot. This bike/trike checks All the boxes important to me: 20” x 4” Tires; Step Through Height 14”; Seat height; Handle bar 45 degree sweep; 750 W Rear-Drive Motor; Fenders; Cushioned saddle with Backrest; 6-Speed Shifter; Strong Disc Brakes on all 3 wheels; Thumb Throttle; 5 Level Pedal Assist; Lights front and rear with Brake light; Very Readable LCD Display; Reverse gear for parking. The most important feature to me is the Semi Recumbent construction which places the seat closer to the rear axle, changing the center of gravity and increasing the comfort of both sitting and pedaling.
The Customer Service is as Outstanding as the trike; Courteous, Friendly, Helpful and Honest.
The Perraro Siesta semi recumbent is the Perfect e-trike for me!

Packaging was damaged exposing what turned out to be the left fork. Missing a few bolts connecting front fender to trike. Product did not appear as finished as I feel it should such as areas missing paint. Quality control matters. So does packaging. Would it be too much for the anxious buyer to see his brand new purchase coming out of a new box instead of a used one held together with two tie down straps and 2 rolls of packing tape covering the entire box? Embarassing..not a memorable moment to photograph but as evidence for complaint.

High quality product.
Very good installation instructions. Only had difficulty securing seat to shaft. Snapped off bolt and bought replacement at local bicycle shop for $12.00 US.
Am very pleased with good quality Perrado Polar Electric Tricycle.

I got the box. It was not a brand new bike like I asked for. There were all kinds of parts taken away from it. We have now tried to piecemeal the original bike you sent me with the new box and I’m still having issues. The battery isn’t working in the new bike now, but when I put it in the old bike, it still works. I am beyond frustrated. I don’t understand how I paid over $2000 and still do not have a bike that actually works correctly.

Thanks Mike! The battery charged!

Great product-- replacement brake pads. My 14 year old was able to install easily. Saved us $100 at the bike repair shop. Fast and free delivery. Highly recommend!

My battery went bad and I had to call twice before another battery was sent.

The crated trike arrived and I began to assemble it. The instructions didn't always illustrate the parts I was working with (i.e., it seemed old). The first video I accessed was better but also seemed antiquated. I never did locate the trike's serial number. It was were the manual indicated it'd be. The second video was much better (it showed the trike like mine). However, some things were never addresses (e.g., the front fork springs). How to properly use them?
Anyhow after I finally got it assembled as designed, a big let down because at the moment of truth — turning it on — it didn't/wouldn't. Troubleshooting didn't help. Even eventually troubleshooting with Mike, the Perraro support rep. was problematic. After several attempts (i.e., via FaceTime sessions) trying to get the Polar to turn on, it (Polar) was warranted in need of replacement. Another base model was sent. It seemed like it was one sitting around and worked on. One bar that the rear basked sits on was bowed, and the rear brake calipers were very tight beyond adjustable. I had to get a bike/trike mechanic to remove the calibers and replace them with the calibers from the original base model. He indicated the calibers were "worked on". So, it cost me over $150 to get this Polar e-trike up and running.
I was, in the end, very relieved that the electrical system turned on the first time. However, the rear brakes making loud noise (due to the caliber predicament) stalled the process again (as mentioned above).
I've since been riding and learning the trike and am enjoying it.

The sales person was genuinely helpful and courteous, addressing all my questions and concerns in a professional manner. He guided me through the order process.

I received the Panda eTrike much sooner than expected and I assembled it on my own (72 year old female) in a few hours. Although it was short, the video was helpful when the manual wasn't clear enough for me.

Had a minor issue and I felt customer service took too long to respond. However the issue was immediately addressed to my satisfaction.

I am impressed with its looks, durability and performance. Love the reverse feature!

We had an issue and Michael was a great to assist and solving our problem. He even did a video call to help find the issue. Our part was shipped immediately that day. My wife loves the Panda trike, recommends it to anyone interested in a trike.

At this point in time, only 25 km, I can only give my Panda 5 Stars.
The trike arrived fast and so cleverly and securely packed. All parts were securely protected, maybe too much on a couple, and a bag of spare nuts, bolts, washers was included.

Assembly was more time consuming than I anticipated, about 6 hrs, but I went slow, reading instructions several times, and have some physical limitations impeding a faster completion operation. All necessary allen and open ended wrenches were included and I like the solid way the fenders attach to
the frame. My one suggestion for the self-assembler would be to take or ride your trike to a bicycle shop and have it tuned and checked for correct assembly.

As I stated my limited mileage was caused by a balky controller display but primarily by a major mistake on my part. This is where Perraro really shined in my experience, Customer Service.
Mike was a pro at handling a temperamental breakdown on my part initially and subsequently working through all the issues, troubleshooting, and attempting to resolve the breakdown caused by me as well as the software issue of Perraro.
Working with Mike and operations supervisor Aaron we determined an extremely fair solution in half a day. I expect to be back riding with my disabled vet's group in the near future.
The biggest con of the Panda is its weight. (about 100 lbs I believe. It will be a hassle transporting in my SUV but achievable. Build as solidly as the Panda is, a heavier weight is acceptable.
I did considerable research before purchasing the Panda. Addmotor and Maxfoot had comparable trikes making the choice more difficult. I settled on the Panda based on good reviews, great price for quality, the numerous extras included, and speed of delivery. I don't know the quality of the other two but I couldn't be more pleased with my decision at this time. Ted Nordin Arizona

Outstanding customer service.
Placed my order for a trike and it was delivered just a few days later. It’s very easy to communicate with this company, they even answer the phone. I highly recommend you give this company a look.

My first electric trike after 3 electric bike. The best ride of all 4! Perfect design. Love this trike and customer service is fantastic. Built solid with many extra useful features over cheaper brands on the market. Well worth the extra dollars over the entry level model.

i did not receive what was displayed. i purchased kenda tires that had should have had the reflector built into the tire, the big sales point for me. but NO i did not receive the tire that was advertised, this is why i us to disappoint.

I waited a while to write this review because I wanted to make sure I liked the product. I love it. The trike was easy to assemble and is everything they say it is. I did a lot of research before I bought this, and I'm glad I did. Now that I've had a chance to ride the bike, I can see it is very high quality and a joy to ride. I made a carrier so I can take it anywhere, with my wife and her two-wheel bike.

The order was shipped right away. I don't have time to install for a couple of weeks as I will be traveling and not taking the trike with me this trip