This company is outstanding and l would recommend anyone to give them a call or online before you renew with your existing insurer. I could not believe how reasonable my quote was, being an oap with... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
, straightforward, no fuss, sensible price. Only problem has been downloading a picture of the car in the garage trying to get it under 4mb.
Renewal price was similar to other quotes, renewing process was easy, haven’t had to make a claim yet so can’t comment on that side of it. The only negative was the ‘broker fee’, I don’t really know w... Se mer
Företaget har svarat
Received renewal notice for my caravan insurance and surprisingly it was a lower cost than last year for the same cover. It was easy to navigate the Web site and renew my insurance which was followed... Se mer
Företaget har svarat
Företagsinformation
Om Performance Direct
Skrivet av företaget
Established in 1995, Performance Direct are a family run financial services organisation, set up to give clients access to our wealth of commercial insurance expertise.
Over the years, Performance Direct has never lost its enthusiast approach to insurance and the ability to combine the best service and policies available with all-important value for money. With an on-line quote engine, helpful and knowledgeable staff, thousands of new customers are now choosing Performance Direct and Performance Direct for Business every year.
Here at Performance Direct, we also pride ourselves on being able to offer the more unusual, specialist insurance requirements, from performance or prestige cars, imports, classic or modified, to even motorcycles.
If you'd like to know more about any of our products/services, give us a call, we're happy to help.
Over the years, Performance Direct has never lost its enthusiast approach to insurance and the ability to combine the best service and policies available with all-important value for money. With an on-line quote engine, helpful and knowledgeable staff, thousands of new customers are now choosing Performance Direct and Performance Direct for Business every year.
Here at Performance Direct, we also pride ourselves on being able to offer the more unusual, specialist insurance requirements, from performance or prestige cars, imports, classic or modified, to even motorcycles.
If you'd like to know more about any of our products/services, give us a call, we're happy to help.
Kontaktuppgifter
7 Station Lane,, RM12 6JL, Hornchurch, Essex, Storbritannien
- customer.care@performancedirect.co.uk
- performancedirect.co.uk
4,6
Utmärkt
17 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Renewal price was similar to other…
Renewal price was similar to other quotes, renewing process was easy, haven’t had to make a claim yet so can’t comment on that side of it. The only negative was the ‘broker fee’, I don’t really know why you have to pay it?
13 april 2026
Svar från Performance Direct
Hi,
We appreciate you sharing your experience. We're happy the renewal process was easy and the price was competitive. We acknowledge your concern regarding the broker fee, we charge this to cover the costs of setting up policies. Thanks for your feedback.
Kind Regards,
Emily
Performance Direct
Svar från Performance Direct
Hi,
Thank you for taking the time to leave us a 5-star positive review, we are happy to know you are pleased with the services.
Kind Regards,
Emily
Performance Direct
Always a great service.
13 april 2026
Svar från Performance Direct
Hi,
We appreciate you taking the time to share your positive experience; we are so glad you enjoyed our service.
Kind Regards,
Emily
Performance Direct
online application was very easy
10 april 2026
Svar från Performance Direct
Hi,
We're happy our online application was easy for you. Thank you for your positive feedback; we appreciate it very much.
Kind Regards,
Emily
Performance Direct
as always very easy to do on the web…
as always very easy to do on the web site and great price thanks gethin
10 april 2026
Svar från Performance Direct
Hi,
We appreciate you taking the time to leave us such a wonderful review. We're so glad it was easy to use our website and that you were happy with the price.
Kind Regards,
Emily
Performance Direct
It was so easy to use
10 april 2026
Svar från Performance Direct
Hi,
We're glad our website was easy to use! Thanks!
Kind Regards,
Emily
Performance Direct
Terrible experience
Terrible experience. Arranged motorcycle cover over the web . Found out no claims bonus can’t be used if it has any break in it . Contact is a robot or an awfully long wait . Eventually got to speak to a human . Quote without no claims bonus was massively high so cancelled after 3 days . Charged £55 broker fee plus time insured . Never again !!!
Added 23-April 26 after standard response .
Why would I wish to give details you have my record of trying to get insurance through you . The next insurance company happily accepted my no claims proof from performance direct . And I was very happy to talk to a real human and get through straight away . Whoever rejected my no claims bonus proof should be sacked for losing you business. There’s always a reason why things are cheaper . Yes a robot response . Never again !!
14 april 2026
Omdöme utan inbjudan
Svar från Performance Direct
Hi,
We are sorry to hear of your negative experience with us. We requested your details so that we could look into the concerns raised in your review, but they were not provided. Should you wish to discuss this further please contact us back via our website and we will be happy to assist.
Kind regards,
Molly
Performance Direct
Beware, check if its Classic Car insurance with limitations
Found this firm as a result of a gocompare search for car insurance, they came out as by a couple of pounds as the best price. I went ahead and purchased the insurance, only to realise the next day it was what they call Classic car insurance, which wasn't made clear at any stage either by go compare or on the firm's website when i clicked through to pay.
The significant part of this is that the insured is not insured to drive any other vehicles, as is normal on most other insurances we have ever had, the insured could usually drive a car not hired to them etc with third party cover, that is not the case with the policy from Performance Direct their classic insurance only covered driving another car if it was a hire car provided by them as a result of an accident claim they were dealing with.
Just a point to bear in mind, and another thing we are still a couple of weeks of the insurance date actually commencing, so normally in a cooling off period, able to cancel without penalty, but this firm Performance Direct are different again, to cancel with them, even in the normal pre inception cooling off period costs £55. The limitation on driving other cars may not bother you but just mentioning in case it does as it was not what I normally expected, also re the cooling off period.
Update thank you. Does the fact it's (unexpectedly and not asked for ) a Classic car policy have an effect on the No Claims Bonus
17 april 2026
Omdöme utan inbjudan
Svar från Performance Direct
Hi,
We appreciate you bringing this to our attention. We're sorry to hear about the confusion regarding the classic car insurance policy and the cancellation fee. We'll review how this policy is presented to ensure clarity. Your feedback is valuable as we aim to improve our services.
Kind regards,
Molly
Performance Direct
They offered the best value
They offered the best value, however you never know how good an insurance firm is until you need to claim!
So far, so good
1 april 2026
Svar från Performance Direct
Hi,
We appreciate your feedback and are so glad to hear that you see the value we offer. We aim to provide a smooth claims experience and are here to support you.
Kind Regards,
Emily
Performance Direct
Received renewal notice for my caravan…
Received renewal notice for my caravan insurance and surprisingly it was a lower cost than last year for the same cover. It was easy to navigate the Web site and renew my insurance which was followed up by good communication confirming my renewal. I've not had reason to put in a claim so cannot say how well they would deal with it.
12 april 2026
Svar från Performance Direct
Hi,
We're happy to hear that your renewal was lower than expected and that our website was easy to use. We appreciate you mentioning the clear communication regarding your renewal confirmation. Thank you for your feedback.
Kind Regards,
Emily
Performance Direct
Svar från Performance Direct
Hi,
We're happy to hear that you found our prices reasonable and communication easy. Thank you for your positive feedback!
Kind Regards,
Emily
Performance Direct
Svar från Performance Direct
Hi,
Thank you for taking the time to share this review with us. We are so pleased to know you are happy with the service and competitive premiums we have offered.
Kind Regards,
Emily
Performance Direct
Easy to deal with and the best price.
10 april 2026
Svar från Performance Direct
Hi,
We are happy that it was easy to deal with us and that we offered the best price. We appreciate your review.
Kind Regards,
Chloe
Performance Direct.
Price staff
10 april 2026
Svar från Performance Direct
Hi,
Thank you for taking the time to leave us a 5-star review; we appreciate it.
Kind Regards,
Chloe
Performance Direct.
they gave all the details to me and I…
they gave all the details to me and I was satisfied with the data given
10 april 2026
Svar från Performance Direct
Hi,
We're happy to hear that you were satisfied with the thorough information provided to you. We appreciate you taking the time to share your positive experience!
Kind Regards,
Chloe
Performance Direct.
Svar från Performance Direct
Hi,
We are happy to hear that you found our team helpful and polite. Thank you for your positive feedback!
Kind Regards,
Chloe
Performance Direct.
Friendly and helpful Sarah was clear…
Friendly and helpful Sarah was clear and professional in dealing with my insurance renewal.
15 april 2026
Svar från Performance Direct
Hi,
We're happy to hear that your insurance renewal experience was clear and professional. We appreciate you acknowledging the helpfulness of our team. Thank you for your feedback.
Kind Regards,
Chloe
Performance Direct.
Svar från Performance Direct
Hi,
We appreciate you sharing your experience. We're happy it was easy to organize, and our customer service was helpful to you.
Kind Regards,
Chloe
Performance Direct.
Good for home insurance
Always taking care of our monthly payments without any delay at all fair price and good service
10 april 2026
Svar från Performance Direct
Hi,
We're happy to hear that you are satisfied with our promptness in handling your monthly payments and that you find our pricing and service to be fair. Thank you for your positive feedback!
Kind Regards,
Chloe
Performance Direct.
Very efficient
7 april 2026
Svar från Performance Direct
Hi,
Thank you for taking the time to leave us a 5-star review; we appreciate it.
Kind Regards,
Chloe
Performance Direct.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.