This company is outstanding and l would recommend anyone to give them a call or online before you renew with your existing insurer. I could not believe how reasonable my quote was, being an oap with... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
, straightforward, no fuss, sensible price. Only problem has been downloading a picture of the car in the garage trying to get it under 4mb.
Renewal price was similar to other quotes, renewing process was easy, haven’t had to make a claim yet so can’t comment on that side of it. The only negative was the ‘broker fee’, I don’t really know w... Se mer
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Received renewal notice for my caravan insurance and surprisingly it was a lower cost than last year for the same cover. It was easy to navigate the Web site and renew my insurance which was followed... Se mer
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Företagsinformation
Om Performance Direct
Skrivet av företaget
Established in 1995, Performance Direct are a family run financial services organisation, set up to give clients access to our wealth of commercial insurance expertise.
Over the years, Performance Direct has never lost its enthusiast approach to insurance and the ability to combine the best service and policies available with all-important value for money. With an on-line quote engine, helpful and knowledgeable staff, thousands of new customers are now choosing Performance Direct and Performance Direct for Business every year.
Here at Performance Direct, we also pride ourselves on being able to offer the more unusual, specialist insurance requirements, from performance or prestige cars, imports, classic or modified, to even motorcycles.
If you'd like to know more about any of our products/services, give us a call, we're happy to help.
Over the years, Performance Direct has never lost its enthusiast approach to insurance and the ability to combine the best service and policies available with all-important value for money. With an on-line quote engine, helpful and knowledgeable staff, thousands of new customers are now choosing Performance Direct and Performance Direct for Business every year.
Here at Performance Direct, we also pride ourselves on being able to offer the more unusual, specialist insurance requirements, from performance or prestige cars, imports, classic or modified, to even motorcycles.
If you'd like to know more about any of our products/services, give us a call, we're happy to help.
Kontaktuppgifter
7 Station Lane,, RM12 6JL, Hornchurch, Essex, Storbritannien
- customer.care@performancedirect.co.uk
- performancedirect.co.uk
4,6
Utmärkt
17 tn omdömen
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RECOMMENDED
I went to Performance Direct with a 17 year no claims bonus and left with zero to take forward.
I made no claims and have a clean driving record.
They tried to claim that the actual insurance Company doesnt recognise a no claims bunus which is untrue as I have since recovered all past insurance history and reistate my driving record.
my advise. make sure you obtain proof of ncb every year.
I have now amended my review to five star because of the prompt attention to the matter of my no claims discount and I will recomend Perfornce Direct for this.
I have a letter from Performance Direct confirming my 19 years NCB
Thank You.
23 mars 2026
Omdöme utan inbjudan
Svar från Performance Direct
Hi,
We appreciate you bringing this to our attention. We're sorry to hear about the issue you experienced with your no claims bonus. We have reviewed your situation and can confirm the no claims has now been amended to 19 years and re sent out to you.
Should you wish to discuss this further, please contact us via our website and we will be happy to assist.
Kind regards,
Molly
Performance Direct
Excellent- can’t fault them
15 mars 2026
Svar från Performance Direct
Hi,
We appreciate you taking the time to share your experience! We're so glad you were happy with our service.
Kind Regards,
Chloe
Performance Direct.
Straightforward
Straightforward, clear information. A product ideally suited to my requirements at a most competitive price. = Satisfied customer.
15 mars 2026
Svar från Performance Direct
Hi,
We're happy to hear that the information was clear and the product met your needs at a competitive price. We appreciate your positive feedback and are glad you're a satisfied customer.
Kind Regards,
Chloe
Performance Direct.
Very good even at renewal they were…
Very good even at renewal they were very competitive. I like the tracker that comes with my motorhome policy.
18 mars 2026
Svar från Performance Direct
Hi,
We're happy to hear that our renewal rates were competitive and that you appreciate the motorhome policy tracker! Thank you for sharing your positive experience with us.
Kind Regards,
Chloe
Performance Direct.
Easy and uncomplicated transactions.
Easy and uncomplicated transactions.
Good communication.
15 mars 2026
Svar från Performance Direct
Hi,
We're happy to hear that your transactions were easy and uncomplicated, and that our communication was good. We appreciate your positive feedback!
Kind Regards,
Chloe
Performance Direct.
Svar från Performance Direct
Hi,
We're happy to hear that you found our prices competitive and the renewal process easy. Thank you for your positive feedback!
Kind Regards,
Chloe
Performance Direct.
It’s a pleasure great helpful insurance dealing with…
It’s a pleasure dealing with knowledgeable people who are friendly and informative. Thank you.
17 mars 2026
Svar från Performance Direct
Hi,
We're happy to hear that you found our team knowledgeable, friendly, and informative. Thank you for sharing your positive experience with us; we appreciate it!
Kind Regards,
Chloe
Performance Direct.
Svar från Performance Direct
Hi,
We're glad you enjoyed the online experience. Thank you for your positive feedback; we appreciate it very much.
Kind Regards,
Chloe
Performance Direct.
No fuss just updated the annual policy…
No fuss just updated the annual policy in a very posted way thanks
16 mars 2026
Svar från Performance Direct
Hi,
We're happy to hear that updating your annual policy was a straightforward experience. Thank you for your positive feedback; we appreciate it very much.
Kind Regards,
Chloe
Performance Direct.
Svar från Performance Direct
Hi,
We're happy to hear that renewing was easy for you, and we appreciate you mentioning our excellent pricing. Thank you for your positive feedback!
Kind Regards,
Chloe
Performance Direct.
Very quick response to my insurance…
Very quick response to my insurance request ,no pressure selling .Competitive quote very transparent.Very early into my new Insurance company ,
15 mars 2026
Svar från Performance Direct
Hi,
We appreciate you sharing your experience. We're happy to hear that you received a quick response and a transparent, competitive quote without any pressure. Thank you for choosing us as your insurance provider!
Kind Regards,
Chloe
Performance Direct.
Svar från Performance Direct
Hi,
Thank you for taking the time to leave us a 5 star review. We are happy to hear that your experience was quick and easy.
Kind Regards,
Chloe
Performance Direct.
Svar från Performance Direct
Hi,
We're happy to hear that our efficient methods and contract met your needs. Thank you for your positive feedback; we appreciate it greatly.
Kind Regards,
Chloe
Performance Direct.
Svar från Performance Direct
Hi,
We appreciate you taking the time to leave us a 5-star review. We're happy to hear that you found our renewal instructions easy to follow and the price great.
Kind Regards,
Chloe
Performance Direct.
Svar från Performance Direct
Hi,
We're happy to hear that our app is easy to use and that you find it good. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Chloe
Performance Direct.
Performance direct have always looked…
Performance direct have always looked after my insurance needs no need to look around for quotes as they always come in at a great price, not like some company s thank you
25 februari 2026
Svar från Performance Direct
Hi,
We're happy to hear that our insurance services have consistently met your needs with great prices. We appreciate you choosing us and for your positive feedback.
Kind Regards,
Chloe
Performance Direct.
Svar från Performance Direct
Hi,
We're happy to hear that our phone support was helpful in resolving the issue you encountered online. Thank you for sharing your positive experience!
Kind Regards,
Chloe
Performance Direct.
Svar från Performance Direct
Hi,
Thank you for taking the time to share this review with us. We are so pleased to know you are happy with the competitive premiums we have offered.
Kind Regards,
Emily
Performance Direct
Auto renewal
I didn't like the fact my money was taken 2 weeks before the expiry date of my insurance for an auto renewal, as I wanted to shop around to see if I could get a better deal.
11 mars 2026
Svar från Performance Direct
Hi,
We appreciate you bringing this to our attention. We acknowledge your frustration regarding the auto-renewal payment taken before your policy's expiry. We'll review our procedures to see how we can improve. Thanks for your feedback.
Kind Regards,
Chloe
Performance Direct.
Easy telephone chat
Discussed limited mileage with Dallas.
Was advised not a problem provided limit is not exceeded.
14 mars 2026
Svar från Performance Direct
Hi,
We appreciate you bringing up the mileage discussion. We're glad that Dallas could clarify the conditions and that it met your needs. Thank you for your review.
Kind Regards,
Emily
Performance Direct
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.