Pegasus Publishers Omdömen 

146
•
TrustScore 4 av 5

3,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Pegasus Publishers is full of a hardworking group of individuals who have always been timely in their responses and helped me achieve my dream look and finish for both books I’ve published with them.... Se mer

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Betygsatt 5 av 5 stjärnor

At the moment the book is available for pre-order whether it has any success or not, the process was very simple and straight forward. You don't have to worry about anything

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Betygsatt 1 av 5 stjärnor

Has been unresponsive so far, a lot of advocating for my work and begging for answers about publishing date, editing and beyond. Now that I have the publishing date, I still don't have much guidance o... Se mer

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Betygsatt 4 av 5 stjärnor

As a first time publisher, I had no experience to compare. I have enjoyed the journey, but the communication could have been a little more frequent. Even if just to say everything is progressing well.... Se mer

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Företagsinformation

  1. Bokförläggare

Skrivet av företaget

Pegasus Elliot MacKenzie are at the forefront of the ever-changing publishing industry. Possessing the experience and integrity that a great publisher requires, we have been successfully publishing high quality books for over 20 years. We have published over 2,000 titles and sold our books in 33 countries around the world. We also regularly work with charities and support causes which are close to our authors and us. Under our imprints we are able to deliver a wide variety of genres including: fiction, non-fiction, children’s, educational and poetry. You can learn more about our imprints below. We offer both traditional and hybrid publishing contracts to our authors. This enables us to provide equal opportunities to both new and established authors.Each of our departments are solely dedicated to our authors and their knowledge and expertise will see that your work is taken care of from production through to marketing and is of the highest possible standard. Having our own warehouse and distribution centre allows us to respond quickly to orders from buyers around the globe. We also operate an ethical policy with regard to the environment and regularly monitor our production and office practices to reduce any harmful or unethical impact on the natural world.


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3,8

Bra

TrustScore 4 av 5

146 omdömen

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3 stjärnor
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Betygsatt 5 av 5 stjärnor

As an author working with this…

As an author working with this publishing house, I am happy to collaborate with them and look forward to future projects. The team is professional and supports authors at every stage – from editing to book release. The entire process was well-organized, and I appreciate their attention to detail and quality of work. If you are looking for a publishing house that truly cares about its authors, Pegasus is a great choice!

30 september 2024
Omdöme utan inbjudan
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Svar från Pegasus Publishers

Hello,

Thank you for sharing your experience! We're glad to hear that your time with us has been positive and are thankful for your recommendation.

Kind regards,
Pegasus Publishers

Betygsatt 4 av 5 stjärnor

They deserve the good reviews.

I would echo the thoughts of those who gave Pegasus 4 and 5 star reviews. The only reason I give them a 4 star review is that the proof reading took longer to be completed than I had anticipated, but then I submitted my book, Loose Ends, in January 2022, which was a particularly busy time as every man and his dog had written books after COVID. The production staff answered my questions promptly and the publicity staff were extremely helpful.
This was my first book and I am just about to submit my second book. I now realise that writing my book was the easy part, producing the book and selling it is much more difficult. Pegasus were extremely helpful in this latter respect.

16 mars 2025
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Svar från Pegasus Publishers

Hello David,

Thank you so much for sharing your story with us and we're glad to have helped publish your work!

Kind regards,
Pegasus Publishers

Betygsatt 1 av 5 stjärnor

Get a very good UK attorney

Get a very good UK attorney. Almost 500 days no book. They don't respond. They don't use last names. They don't answer the phone. They use AI to do edits. Your work comes back non-sensical. They don't let you out of the contract. They keep your money. They tie up your work. It's quite the business model. I dedicated this book to my brother who died during Covid. They are heartless.

MY REPLY: Is this "Dan" from Accounting who won't provide a last name? Astonishing that this review gets your attention but little else. Your Production Coordinator, Lesley Perry, was quite apologetic regarding the condition of my work. Check the emails dating back to October of 2023. The facts will be presented precisely as they transpired. I strongly recommend that someone in authority (with a last name) conduct a dialogue with my attorney as requested and not banter in this public forum.

WHO IS WRITING THESE? HAVE I SPOKEN TO YOU? GIVE ME YOUR NAME? IT IS UNFORTUNATE AND BAD FORM THAT YOU CONTINUE TO USE THIS FORUM TO COMMUNICATE WITH ME. IT'S 100% UNPROFESSIONAL.

16 februari 2025
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Svar från Pegasus Publishers

Hello,

We are disheartened to see this review, but are glad to have an actionable plan moving forward.

After speaking with your Production Coordinator on March 10th, there is now a process in place that addresses your concerns and meets our standards. Thank you for this conversation.

In reference to your accusation of AI usage, we categorically deny this. Our team of proof readers and editors work on each of our manuscripts.

Kind regards,
Pegasus Publishers

Betygsatt 1 av 5 stjärnor

I gave Pegasus a pre-publication…

I gave Pegasus a pre-publication printed hard copy of my memoirs nearly a year ago with really eye-catching cover graphics, manuscript and all the high quality photographs and I have yet to see them publish the book. Worse still I was stupid enough to pay them a few thousand pounds which I bitterly regret. I haven’t heard from them for many weeks and so I highly recommend that if you have a book you would like publishing go to a more reputable publisher.

22 februari 2025
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Svar från Pegasus Publishers

Hello Barry,

We are disappointed to see this review, given the initial production time left on your contract.

When signed in March 2024, you agreed to a three-hundred and twenty-five working day initial production window. As we write this message, that time has not elapsed.

If you would like to request an update or any changes, please email your Production coordinator.

Kind regards,
Pegasus Publishers

Betygsatt 5 av 5 stjärnor

Pegasus publishers

I submitted a manuscript to be Pegasus publishers and i am now a published author, throughout the process Pegasus kept me informed and updated every step of the process, and on the 30th January I received my complementary copies and my bookmarks and fliers, i would recommend if you have a manuscript to submit to a publishers check out Pegasus publishers first

30 januari 2025
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Svar från Pegasus Publishers

Hello Kevin,

Thank you for the recommendation!

Kind regards,
Pegasus Publishers

Betygsatt 5 av 5 stjärnor

5 Stars

I couldn't be more impressed. Their communication was top-notch, always keeping me informed and promptly addressing any questions I had. The service they provided was exceptional, going above and beyond to meet my needs. The quality of their work was stellar, exceeding my expectations in every way. I highly recommend Pegasus Publishing for anyone looking for a reliable and professional publishing partner.

12 februari 2025
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Svar från Pegasus Publishers

Hello Robert,

Thank you so much for sharing your thoughts! We excited to continue our work together!

Kind regards,
Pegasus Publishers

Betygsatt 2 av 5 stjärnor

Disappointing

Using Pegasus publishers was a great way to get my book ‘Do you suppose. .’
Published. However the communication re royalties and those that I am still owed is very frustrating and unclear. There is no good communication with either the royalty or accounts teams and twice I have been told that I will be paid for missed royalties and then I didn’t receive them with no explanation.
It was satisfying to be published- the hybrid way - but I would not recommend Pegasus publishers to anyone for lack of communication and lack of payments. So disappointing.
NB
I have emailed the royalty department several times and I do not get a response
. . . And still the royalty statement does not include the royalties from the very first statement that were not paid and have not been brought forward since. (From royalty period January - June 2023)

4 februari 2025
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Svar från Pegasus Publishers

Hello Helen,

Our Royalties team are now working on compiling and paying royalties for the most recent royalty window. As per the contract, our team have twelve weeks to complete this, with the window having closed on December 31st.

Due to the amount of royalties that need to be processed, our team unfortunately cannot respond to all emails in their usual turnaround. Please know that your email has been received and will be responded to at our team's earliest convenience.

I have spoken with our Royalties team to confirm this. Please standby for further updates.

Kind regards,
Pegasus Publishers

Betygsatt 5 av 5 stjärnor

Updated review

Pegasus has made my dream come true. They have made me believe that my book is worthy of being out there for others to read and mainly for children to enjoy.
I have yet to experience the publicity side of this company as my book has only just been realised, but if like the production side, i'm looking forward to good things.
Thank you Pegasus

Update....since writing the above I have had a change of heart. Lack of publicity, i contacted local newspaper, radio station and bookshops myself as they didn't. Recently found out Amazon take 60% of the royalties and you end up getting pennies. Have slogged my guts out promoting this myself only to receive pennies at the end. Trying to contact them is a joke now. Still waiting to hear back re a complaint I made back in April....

30 januari 2025
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Svar från Pegasus Publishers

Hello Michelle,

Thank you for sharing your positive experience!

Updating our response- Please reach out to a member of the publicity team so we can look into the situation and address your concerns moving forward.

Kind regards,
Pegasus Publishers

Betygsatt 5 av 5 stjärnor

Pegasus have been so helpful in so patient making…

Pegasus have been so helpful in making sure everything went as smoothly as possible. I had such problems with photos for my book and they were so patient with my inefficiency with technology. Thank you Pegasus for believing in me.

30 januari 2025
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Svar från Pegasus Publishers

Hello Julie,

Thank you for your kind words! It has been a pleasure working with you!

Kind regards,
Pegasus Publishers

Betygsatt 1 av 5 stjärnor

VANITY PRESS - Avoid at all costs

I sent them £3000 for the editing and publication of my book.

When they send the « edited » proof :
- they only corrected a few commas here and there
- no actual editing of the manuscript. I refuse to believe all that was wrong with the book was a few commas
- they GOT THE TITLE WRONG. TWICE. And when I emailed to say « you got the title wrong AGAIN », no answer, for 8 months until I send the 90-day letter asking for my money back.
- i provided a reference image for the cover matter : it was the image of the ship from the Atlantis video game. I expected it to be a reference, not for them to COPY PASTE the image and apply a watercolour filter to it ! And when I mention it, they tell me that if I have nothing helpful to say about it they will use whatever image they see fit.

Where is the promised relationship with the editors ? The artists ? Where is the work ?

And when you try and get something done, they answer in a not-so-polite and rather aggressive manner.

I may end up having to get a lawyer over this but I now refuse to see them publish my work. The trust is broken and they owe me 3000 bloody pounds.

For the love of God, find a real publisher who cares about your work, not about your money !

EDIT : mister David has been in touch with me to tell me that because « work » had been done to produce the book there would be no refund or anything. According to them, the whole thing is my fault and I did not understand the contract.

Once again : AVOID LIKE THE PLAGUE. This is a vanity press ! The simple fact that their « editors » solely concern themselves with punctuation is proof enough that they don’t give a damn about making the work better, they just want your money, and they will pander to your « vanity » by telling you your book’s perfect as it is. A real editor will transform your book (working alongside you) for the better ! Not change 3 commas.

EDIT 2 : when they say they’ve been communicating with me…. I sent an email on may 14, 2024. They answered me 8 months later upon reception of my 90-day letter.

I had signaled problems more than once with the illustration, the title… never received answers. The images and title remained the same.

Don’t be fooled.

21 januari 2025
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Svar från Pegasus Publishers

Hello Camille,

We are disheartened to read this review and after speaking with you over email, we would like to update our reply.

Our editing team completed work on your manuscript and formatted it in line with our publication guidelines. These proofs were submitted to you in May 2024 and were never approved.

Similarly, our design team worked with you on nine separate sample covers from 2023 through to November 2024, accommodating your changes and being thankful of the approving comments you provided them. However, the most recent sample, sent in November 2024, was never approved or commented upon.

You had been in correspondence with your Production Coordinator as recently as January 20th 2025 regarding the approval of your proofs and the continuation towards the publication of your work - not only are we disheartened by this review, but we are also quite surprised.

Kind regards,
Pegasus Publishers

Betygsatt 5 av 5 stjärnor

I have published two books with…

I have published two books with Pegasus. They are a good publisher. The staff are lovely and passionate. Their book covers are always amazing. Highly recommended.

19 januari 2025
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Svar från Pegasus Publishers

Hello Catherine,

Thank you so much for your kind words!

Kind regards,
Pegasus Publishers

Betygsatt 5 av 5 stjärnor

Pegasus Publishers has been wonderful to work with throughout the Publishing Process!

Pegasus Publishers has been wonderful to work with while publishing my first book! They responded to questions promptly and in a professional manner. I was able to be an integral part of the decision making process during the editing process. The illustrations that Pegasus provided for my text are absolutely beautiful and exactly what I pictured during the early stages of my work. I look forward to working with the publicist team during the launch of my book!

3 januari 2025
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Svar från Pegasus Publishers

Hello Jane,

Thank you so much for your kind words!

Kind regards,
Pegasus Publishers

Betygsatt 1 av 5 stjärnor

AVOID THIS PUBLISHER

Avoid this publisher like the plague, they take your money and then a few months down the line they refuse making any changes to your book and stop communicating.

The same person that does the editing is also the manager who is useless. They really don't care and there is no one to raise any issues with. They refused to change the front cover after I wasn't happy with it and said I to pick their design. I asked them to edit the pages and put paragraphs in as it was extremely blocky and hard to read they said I had to do it myself.

Useless is an understatement to describing this so called company which seems like it's a one man band and I've wasted years on my book because of it. I was very passionate about getting my book published and worked very hard for years on it, the experience I've had here has taken that excitement away.

I've had to take legal action as they have stopped responding to my emails. PLEASE STAY AWAY FROM THEM.

If someone who's reads this can recommend a trusted, reputable publisher that can help me finish the book and make into a success I would be very open to discuss with you.

12 december 2024
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Svar från Pegasus Publishers

Hello Peter,

We are disheartened to see this review on our page, especially since we have been engaged in email correspondence in the past regarding your current situation.

We would like to refute the claim that we have taken your money away without completing any work on your book. In fact, we have been in contact with you previously regarding your breach in contract payments.

A representative of Pegasus Publishers has now been in contact with you over email, following this review, and we hope you can take the time respond to our message.

Kind regards,
Pegasus Publishers

Betygsatt 5 av 5 stjärnor

A great publisher to work with

A great publisher to work with. I’ve worked on two books with Pegasus so far and I’m writing my third. I would recommend working with Pegasus! Thank you!

4 november 2024
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Svar från Pegasus Publishers

Hello Jo,

Thank you for your kind words and your recommendation!

Kind regards,
Pegasus Publishers

Betygsatt 5 av 5 stjärnor

Pegasus have been amazing!

Pegasus have been amazing! My experience with Pegasus has been nothing short of perfect. They published my book to a very high standard unlike the self published titles which are so badly done. Also to have a book with the same publisher as Terry Deary is just amazing. Thank you Pegasus for believing in me and my book!

1 november 2024
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Svar från Pegasus Publishers

Hello Robert,

Thank you so much for leaving this review. We are very happy to hear that your experiences with us have been up to a high standard!

Kind regards,
Pegasus Publishers

Betygsatt 1 av 5 stjärnor

Pegasus is a vanity publisher

My experience with Pegasus/Nightingale was horrific from the first weeks of signing a contract with them to publish my illustrated children's poetry book "Let's Save the World, Vol. 1".

Their tasks were supposed to include a decent design, and after several months of follow-ups with someone called 'Kat' (who kept telling me essentially "Don't call us, we'll call you whenever we're ready") I complained bitterly to the Editors and was promptly given a miserable cover design that looked as if it had been obtained through Fiverr. In the end we used my own original cover design.

The 'publisher' did ZERO marketing, and I sold around 50 copies on my own, and for which I am still awaiting payment up to 18 months after the sales. I cancelled the Contract and republished on Amazon, which was incredibly frustrating as Pegasus refused to withdraw their competing edition from Amazon until I threatened them with legal action. (It's still listed on Amazon but listed as 'unavailable').

All in all, not just a waste of money, but a waste of nerves and a massive opportunity cost. I was a sucker for basically not reading the fine print that for the fee (in my case GBP 1700) they basically print the book (Amazon does it for free!) and pay you 1/3 of the royalty paid by Amazon, with royalties taking up to 18 months for payment as opposed to monthly by Amazon!).

Avoid such publishers like the plague. And read the fine print: If they say they cannot guarantee any marketing, believe them! If the author has to do all the marketing in addition to all the creative work and design, he/she might just as well self-publish on Amazon or, better still, try and find a competent agent.

Fortunately, I am financially comfortable and didn't need the GBP1700. I can imagine that the effect of such miserable treatment would be many times more traumatic for poor, struggling authors.

30 september 2024
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Svar från Pegasus Publishers

Hello Hamid,

We are disheartened to see this review and would like to take an opportunity to respond to your comments.

During the Production process, it can be difficult to sustain regular communication between Coordinators and Authors as design work takes time to be completed. If there are no updates to provide, then your coordinator would not be in contact with you. That being said, if you had any concerns or issues, then your coordinator would have been on hand to address these.

One such method of communication is our phone number, which offers a direct line between authors and coordinators. That number is 01223 665568.

The contract you signed with Pegasus Publishers offered a deadline for all production work to be completed by. Our contact with you was never breached and work was completed in ample time.

Your Publicity coordinator used the contacts you provided and the contacts you wanted us to reach out in marketing your book. In a highly competitive publishing industry, it can be frustrating to not receive responses from bookstores and/or media outlets, but the publicity work is always done for all of our titles.

The beauty of the publishing industry in this modern age is that there are lots of new avenues for aspiring authors to pursue. The larger publishing houses still utilise literary agents; smaller houses like ourselves work directly with the authors; and services like Amazon KDP offer authors to self-publish their work. All of these methods do incur costs on the author but depending on the aspirational outcome for your work, one method may be more successful for you than another.

We wish you the best of luck with your continued publication journey.

Kind regards,
Pegasus Publishers

Betygsatt 5 av 5 stjärnor

A professional publisher

The communication and information provided by Pegasus was always very good. I was guided through the process from beginning to end with expertise. This is my second book with Pegasus and I can recommend this publisher to those seeking to be published. I now look forward to working with Publicity as the publication date draws close. Thank you Pegasus.

18 oktober 2024
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Svar från Pegasus Publishers

Hello Nick,

Thank you for sharing your experience with us!

We are equally excited for the next title in Connor Jackson's adventure, due out at the end of October.

Kind regards,
Pegasus Publishers

Betygsatt 1 av 5 stjärnor

Paid publishing - no accountability, dont do it

As background: My wife has written a childrens book and paid for their service.

What service ? Our issues are not related to being published or not, nothing is guaranteed. Its that you pay your money 💴 and 12 months along the jouney, you hear very little, no accountability, no one heading up the relationship, they won’t take Teams/Zoom progress calls, nada 👎: Extremely poor

Feels like a con, dont pay - hope it helps you

19 september 2024
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Svar från Pegasus Publishers

Hello Rob,

We are disheartened to hear that your wife's experience with us has not been to her expectation and would like to hear more about her concerns.

Your statement "Nothing is guaranteed" is incorrect. We are in contract with all of our authors to produce a completed book within the allotted time.

Depending on where your wife is currently in the process, please ask her to reach out to her Production or Publicity coordinator.

Kind regards,
Pegasus Publishers

Betygsatt 5 av 5 stjärnor

I have had the greatest experience with all members but specifically Bobby Rowe.

I have had the greatest experience with Pegasus! Each team member from the start of this process to the finish of this process, has been so helpful and pleasant! Each person has responded promptly and kept me information. I would work with Pegasus again!

6 september 2024
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Svar från Pegasus Publishers

Hello Tracey,

Thank you for the glowing review! We're glad to hear your experience with Pegasus Publishers has been a good one. We too would be more than happy to work with you again.

Kind regards,
Pegasus Publishers

Betygsatt 5 av 5 stjärnor

Thank you for making me a published author

Having my first book published has not only been a dream come true for me but also a very overwhelming experience. I am beyond grateful to Pegasus for holding my hand through each step of the process. The level of communication and support has been incredible. Thank you so much Pegasus for making me a published author.
Lianne Milne

10 september 2024
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Svar från Pegasus Publishers

Hello Lianne,

Thank you for the positive review!

We're excited to share the ADVENTURES OF CHARLIE AND FINN with readers and glad to hear your time with us has lived up to your expectations.

Kind regards,
Pegasus Publishers

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