Communication is OK. Customer service is NICE, BUT YOU NEED TO BE PATIENT. They take their money no problem but if they owe you money - refund TAKES 60 DAYS and no communication confirming any refund... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Poor customer service do not use this company. No way to talk to a person and would not remove a late payment off of my credit due to not knowing I was financed with them.
Företaget har svarat
This company was easy to use & get approved for credit. However, I highly suggest to have automatic monthly payments. Make sure to pay it off before the promotional plan ends so you won’t have to pay... Se mer
Today about 3pm I learned that my procedure scheduled for the next morning has additional costs and payment needs to be arranged before the procedure. I called PatientFi, spoke with Eder and after a f... Se mer
Företagsinformation
Skrivet av företaget
PatientFi partners with healthcare practices to remove cost barriers by offering patients friendly monthly plans, so more patients can say yes to the elective procedures they want. With PatientFi, paying over time isn’t a last resort. It’s the reason patients can get excited about saying yes to the treatments and procedures they want.
Kontaktuppgifter
PO Box 50903, 92618, Irvine, USA
- (866) 734-5979
- hello@patientfi.com
- patientfi.com
3,6
Medel
286 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 94 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Justin was so patient and helpful
Justin was so patient and helpful. Gave me great info on my account. I would rate my phone call with Justin as a five star!
Thank you
Lorraine Edwards
2 december 2024
Omdöme utan inbjudan
Stephanie has excellent customer…
Stephanie has excellent customer service and was very clear explaining the program very professional.
26 november 2024
Omdöme utan inbjudan
Shamel seems to be the only one that…
Shamel seems to be the only one that knows how to handle the accounts. It’s a horrible, long story but he is fabulous and fixed it again thank you he’s definitely an asset.
25 november 2024
Justin was SUPER helpful…
Justin was super helpful & answered every question I had. He was able to resolve my problem! He’s the best!!
21 november 2024
Omdöme utan inbjudan
I rarely even bother with reviews
I rarely even bother with reviews, but I was so blown away by this company that I thought it would be worth mentioning… Everything that they said would take 24 hours took two hours and they were super efficient and the same person responded to my emails and they truly cared, and they worked with me to make my loan easy & manageable
11 november 2024
Justin took care of the issue
Justin took care of the issue, professional and kindness. We sure need more of this people in this world.
6 november 2024
Omdöme utan inbjudan
Justin was excellent and assisted me…
Justin was excellent and assisted me with all of my questions.
11 november 2024
Omdöme utan inbjudan
Justin
Justin was very helpful. My question was received and the issue was resolved within minutes
7 november 2024
Omdöme utan inbjudan
Justin was nice and very easy to talk…
Justin was nice and very easy to talk to and gave me directions
30 oktober 2024
Omdöme utan inbjudan
Justin was amazing
Justin was amazing! He was able to resolve my issue in a timely manner. He was both courteous and professional. Thanks to him, I would not hesitate to use the services of your company in the future.
28 oktober 2024
Omdöme utan inbjudan
Shamel has wonderful customer service…
Shamel has wonderful customer service skills. I appreciate his efforts.
25 oktober 2024
Eder was very helpful
Eder was very helpful, he stayed online with me while i was helping out our first client, as i didn't know the process. I am very happy with Patient Fi, it is very user friendly.
25 oktober 2024
Great help!
Great help!
I had an issue. Contacted them on Thursday evening. I was told not to worry and enjoy my weekend and everything would be taken care of. How often do you hear that?
My issue was resolved the following week!
Thank you!!?
23 oktober 2024
Omdöme utan inbjudan
Superb Customer Service
Justin was professional, kind, and very helpful
22 oktober 2024
Omdöme utan inbjudan
Answering Questions
It was a great experience and customer service answered all of my questions.
21 oktober 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.