Future Family Omdömen 

565
•
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Rachel has been an amazing care partner in this entire process. She has considerably answered questions that my wife and I have had. She’s provided comfort and encouragement during sometimes challengi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

This was an easy and quick process. Curtis made me feel at ease with how quick he answered my questions and helped me get my loan processed. 10/10 I definitely would recommend this company!

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Future family has been such a blessing for me and my family. Having this option was a life saver and the care they provide during fertility treatments was unmatched. Rachel my nurse was so helpful whe... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Tiffanie Beckles was an absolute pleasure to work with! She took her time explaining the entire process and pricing with my wife and I and answer all of our questions promptly! She also was very knowl... Se mer

Företaget har svarat

Företagsinformation

  1. Hälsa och medicin

Informationen kommer från olika externa källor

Future Family offers new levels of care support for IVF and egg freezing with a stress-free way to pay.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

565 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(565)

75 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

This was an easy and quick process

This was an easy and quick process. Curtis made me feel at ease with how quick he answered my questions and helped me get my loan processed. 10/10 I definitely would recommend this company!

12 september 2026
Omdöme utan inbjudan
Logotyp för Future Family

Svar från Future Family

Thank you so much for your kind words and recommendation! We’re so grateful to hear that Curtis was able to make the process feel quick, easy, and reassuring. Having someone you can count on to answer your questions and guide you through the process is exactly what we strive to provide. We’ll be sure to share your wonderful feedback with Curtis!

Betygsatt 1 av 5 stjärnor

They promise a lot of things

They promise a lot of things. They claim to want to help families get their families started. My husband and I wanted to start a family so bad. Our doctors office gave us the information. It cost $800 just to start the loan. Then when they sent the loan they charged our doctors office a fee that we would've had to pay for. We miraculously ended up pregnant without doing IVF. The money had already been released so we had to get a check from the doctors office to pay back the loan. The check was for $800 less than the loan and the doctors office told us that the loan company charged a fee and they were just returning what they received. When I went to pay the loan off a week before the first payment was due there was already $101 of interest. So I had to pay the additions $1,000 and the $101. This was not helpful to us at all. If you can try to go to a bank to get a loan. It will be cheaper and won't cost you as much money.
Time line
- Friday 8/21/26 Signed contract and paid $799. We were told this was a fee to activate the loan and that each time we needed to activate a loan through future families we would have to pay $799.

- Monday 8/24/26 Funds for$19,500 were distributed to the doctors office.

- Saturday 8/29/26 I was supposed to start birth control to start the IVF process. I took an at home pregnancy test that was positive. I called the on-call doctor and was told not to start the birth control and to come in for a blood test on 8/31/26 to confirm the at-home test.

- Monday 8/31/26 Got a positive pregnancy blood panel from the doctor's office. Responded through text to nurse Rachel about news and asked about how to return the loan. She sent me an email address to contact.

-Tuesday 9/1/26 Emailed Laura-Ann Stanelle from the doctor's office to find out what to do about the loan and money that was sent to the doctors office now that I am pregnant. Got no response until 9/3/26.

- Thursday 9/3/26 Laura-Ann Stanelle called me and said that there was no way to return the money they would have to write me a check and I would have to return the money. She had been out of the office and that is why she was just getting back with me. She then told me the check would not be in the full amount because they had to pay the loan company a fee to receive it. She said the check would be available for pick up the next day.

- Friday 9/4/26 Emailed future family to ask about how to return the loan and got no response.

- Friday 9/4/26 Got the check from the doctors office for $18,720 (I looked back at my bank records to find this).

- Tuesday 9/8/26 (Monday was a holiday so the bank was closed) Deposited the money into my checking account and was told that $275 would be available immediately and 9/10/26 $6,450.00 would be available and 9/17/26 11,995.00 would be available. (I have the receipt from the bank that says this)

- Tuesday 9/8/26 Called 877-774-4417 and told them that I was already pregnant and got a check from the doctors office but wouldn't be able to pay the loan off until after 9/17/26 bdue to the bank not releasing the funds immediately. I was told at first as long as it was paid before 10/21/26 I wouldn't have any interest. After talking more I was told no it is no interest until after the first payment which is due on 9/21/26.

- Tuesday 9/15/26 ( Finally had enough funds to pay the loan off) I paid $19,500 but it didn't say the loan was paid. It said I had another payment of $101.40 due October 21st. So, I made another payment of 101.40 to make sure that the loan was paid off.

13 september 2026
Omdöme utan inbjudan
Logotyp för Future Family

Svar från Future Family

We sincerely regret that you have not had a positive experience. Our team has sent you an email to clarify the points in your review and to get them resolved for you. We take pride in our process, product and customer service and we will make this right. We are thrilled to learn of your pregnancy, and wish you all the best.

Betygsatt 5 av 5 stjärnor

This was such an easy process

This was such an easy process. We worked with Curtis and he made things really smooth and had great energy. I highly recommend him.

14 september 2026
Omdöme utan inbjudan
Logotyp för Future Family

Svar från Future Family

Thank you for this wonderful feedback, and we are so happy to hear that you found the process with Future Family to be simple and easy. Curtis is a gem, and we are so lucky to have him on our team supporting patients like you! Our entire team is here for you every step!

Betygsatt 5 av 5 stjärnor

It was very helpful and comforting…

It was very helpful and comforting having someone checking in on me to offer support and to answer questions.

4 september 2026
Omdöme utan inbjudan
Logotyp för Future Family

Svar från Future Family

We love to hear feedback that Future Family has been able to offer you knowledgeable support during such an emotional journey. This is what we strive to do every day. Thank you for sharing your experience. We are here for you every step of the way!

Betygsatt 5 av 5 stjärnor

Curtis made the process so easy!

Curtis made the process so easy!

12 september 2026
Omdöme utan inbjudan
Logotyp för Future Family

Svar från Future Family

Thank you for sharing this feedback about Curtis. We know how great he is at making patients feel comfortable and supported, and it's wonderful for him to receive that recognition directly. We wish you all the best on this journey and we are here to support you every step!

Betygsatt 5 av 5 stjärnor

Rachel has been an amazing care partner…

Rachel has been an amazing care partner in this entire process. She has considerably answered questions that my wife and I have had. She’s provided comfort and encouragement during sometimes challenging times. She’s undoubtedly made this process easier for us and we are grateful.

9 september 2026
Omdöme utan inbjudan
Logotyp för Future Family

Svar från Future Family

Thank you so much for sharing this feedback. It means so much to our entire team. We love to hear that Rachel was able to provide comfort, encouragement, and thoughtful guidance during the challenging moments, while helping make the journey feel a little easier for you both. Having someone in your corner throughout this process is exactly why we do what we do, and we’re so thankful Rachel could be that support for you and your wife.

Betygsatt 5 av 5 stjärnor

Rachel has been such a huge help in my…

Rachel has been such a huge help in my journey! She has helped me understand things better and has been a great person to speak to. She’s followed up throughout all my appointments. Thank you so much!

3 september 2026
Omdöme utan inbjudan
Logotyp för Future Family

Svar från Future Family

Thank you so much for sharing this heartfelt feedback! We’re so grateful to hear how much Rachel’s guidance, support, and thoughtful follow-up have meant to you throughout your journey. Having someone you trust to help you better understand each step and simply be there to talk to can make such a meaningful difference. We’re so thankful Rachel has been able to be that source of support for you!

Betygsatt 4 av 5 stjärnor

Whitney took the time to personally communicate with me.

I recently had a concern regarding my account with Future Family, and I want to specifically recognize Whitney, the Financing Manager for how she handled the situation.

Whitney took the time to personally communicate with me, listen to my concerns, and provide the clarification I needed. She was professional, responsive, and genuinely helpful throughout the process. What started as a frustrating situation ended on a very positive note because of the way she stepped in and addressed my concerns.

Great customer service is especially important when dealing with something as personal and important as financing, and I truly appreciated Whitney’s communication and follow-through. Thank you, Whitney!

3 september 2026
Omdöme utan inbjudan
Logotyp för Future Family

Svar från Future Family

Thank you so much for taking the time to share this thoughtful feedback! We are grateful for the opportunity to listen to your concerns, and provide the clarity and support you needed. We know that questions or concerns about financing can feel especially stressful, and we’re so grateful that our communication and follow-through helped turn a frustrating situation into a positive experience.

Providing responsive, compassionate, and genuinely helpful support is so important to us at Future Family, and this is exactly why we do what we do. Thank you again for your trust and for giving us the opportunity to support you!

Betygsatt 5 av 5 stjärnor

Amazing support

My nurse Stephanie was so kind and sweet with each time she checked in on me. It was such a blessing to have her there to answer my random questions via text message!

10 juli 2026
Omdöme utan inbjudan
Logotyp för Future Family

Svar från Future Family

Thank you so much for sharing your experience with our Care service! We’re so grateful to hear that Stephanie’s kindness and support made a meaningful difference in your journey. Having someone you can turn to for even the random questions can bring so much comfort, and we’re so happy Stephanie could be there for you in that way! We will be sure to share this feedback with her.

Betygsatt 5 av 5 stjärnor

10/10 Experience so far!

Everyone who has been through IVF knows it can be very overwhelming dealing with all the different entities that need to collaborate. The clinic, the labs, the pharmacy, financial department etc etc. But Future Family made it a lot less overwhelming. This has truly been a seamless experience so far! As soon as I reached out for pre approval, Alexis L. reached out and we set up a quick 15 minute phone call. She was super warm, helpful and gave us the information we needed to make the best financial decision for ourselves. She wasn’t pushy or sales pitchy. She sent an overview of our conversation and next steps as soon as we were off the call. Once we decided to go with them, Alexis was super responsive, answered my questions along the way and quickly sent us each new step as soon as the last was completed. The loan was approved and money available within 24 hours of the first interaction. And I was able to call and get my medication through the pharmacy immediately after the loan was approved. 10/10 experience so far!

1 september 2026
Omdöme utan inbjudan
Logotyp för Future Family

Svar från Future Family

This is so incredibly special to read. Thank you for taking the time to share your experience with us! Making an already overwhelming and complicated journey feel a little more seamless, manageable, and supported is exactly why we do what we do. We are so grateful to hear that you have had such a wonderful experience and that Alexis was able to provide the warmth, guidance, responsiveness, and clarity you needed along the way. We’re incredibly lucky to have her on our team! Thank you for trusting Future Family to be part of your journey.

Betygsatt 5 av 5 stjärnor

We are truly grateful for the care and…

We are truly grateful for the care and support we received from Future Family. A special thank-you to Mr. Curtis Feimster, who guided us through every step of the loan process with patience, professionalism, and genuine dedication. He made what could have been a stressful experience feel simple and manageable, and we sincerely appreciate all of his help. Based on our experience, we highly recommend Future Family and Mr. Curtis Feimster to anyone looking for a helpful, responsive, and trustworthy team.

19 augusti 2026
Omdöme utan inbjudan
Logotyp för Future Family

Svar från Future Family

Thank you so much for this incredibly thoughtful feedback. We are grateful that you chose Future Family to support you on your journey, and it means so much to hear that your experience felt simple, manageable, and supported. Curtis is such a dedicated member of our team, and we’re so proud of the patience, professionalism, and genuine care he brings to every family he works with. We’ll be sure to share your kind words with him! Thank you for your trust, your recommendation, and for allowing Future Family to be a part of your journey.

Betygsatt 5 av 5 stjärnor

We worked with Tiffanie and have had a…

We worked with Tiffanie and have had a wonderful experience so far!

She explained everything with detail and always answered quickly with any questions or concerns we had.

26 augusti 2026
Omdöme utan inbjudan
Logotyp för Future Family

Svar från Future Family

We appreciate your feedback, and are so happy that Tiffanie was able to be a source of support for you. We are fortunate to have her on the team, and we will let her know what you've shared. We wish you all the best on your journey.

Betygsatt 5 av 5 stjärnor

Tiffanie Beckles was an absolute…

Tiffanie Beckles was an absolute pleasure to work with! She took her time explaining the entire process and pricing with my wife and I and answer all of our questions promptly! She also was very knowledgeable and demonstrated timeliness with everything from start to finish! Highly recommended!

26 augusti 2026
Omdöme utan inbjudan
Logotyp för Future Family

Svar från Future Family

Thank you for these kind words. We are so glad to hear that Tiffanie was able to help you by being dependable, prompt and thoughtful. We will share this feedback with her! Thank you for trusting us with your fertility journey. We are honored!

Betygsatt 5 av 5 stjärnor

Future family has been such a blessing!

Future family has been such a blessing for me and my family. Having this option was a life saver and the care they provide during fertility treatments was unmatched. Rachel my nurse was so helpful when I had any questions day or night. I would 100% recommend their services and I’m beyond grateful for Rachel who helped me through some hard spots during fertility. Definitely gave me peace of mind having her readily available when I needed and having her check up on me after major milestones.

1 augusti 2026
Omdöme utan inbjudan
Logotyp för Future Family

Svar från Future Family

Thank you so much for sharing your experience. Knowing that Future Family could be a source of support and peace of mind for you and your family during such an emotional journey is truly why we do what we do. We’re especially grateful to hear how much Rachel’s care, guidance, and check-ins meant to you through the hard moments and important milestones. 💛 We’re so thankful to be part of your journey!

Betygsatt 5 av 5 stjärnor

Through all the process the only thing…

Through all the process the only thing that I knew I could count on was Stephanie!! She made it much much easier on me. I truly appreciate her help.

27 juli 2026
Omdöme utan inbjudan
Logotyp för Future Family

Svar från Future Family

Thank you so much for your kind words! We're incredibly grateful to hear that Stephanie has been a steady source of support throughout your journey and helped make the process feel a little easier. Wishing you all the very best. We are here for you every step of the way.

Betygsatt 5 av 5 stjärnor

Rachel has been in my corner since day…

Rachel has been in my corner since day 1. I don't think I could make it this far without her advice and guidance. We need more nurses like her. I appreciated the fact that I could text her day or night and even on weekends and she made it a point to be available. She holds a special place in my heart.

3 augusti 2026
Omdöme utan inbjudan
Logotyp för Future Family

Svar från Future Family

Thank you so much for sharing this incredibly touching message. Reading your words was so special for our team because this is exactly why we do what we do. Knowing that Rachel was able to be a steady source of guidance, comfort, and support throughout your journey, and that she became someone you could truly count on, means everything to us.

We're so grateful that Future Family could be that rock for you during such an emotional and important chapter of your life. Rachel's compassion and dedication embody everything we hope to provide for every family we serve, and we'll be honored to share your kind words with her. Thank you for allowing us to be part of your journey, and we wish you nothing but the very best moving forward.

Betygsatt 5 av 5 stjärnor

Jackie is a MUST to have in your corner!

Jackie, who helped with our finance could not have been more exceptional. She truly made each step of the financing process feel easy, reassuring, and she is so knowledgeable! Her compassion is unmatched. We also have had the added benefit of a wonderful nurse with future family, whose knowledge and expertise has made such a stressful time significantly easier by being able to simply text her any questions.
I highly recommend future family for all of your IVF financing needs as well as utilizing their special partnership with MDR pharmacy for the best medication prices and the all-around support that future family provides!

3 augusti 2026
Omdöme utan inbjudan
Logotyp för Future Family

Svar från Future Family

Thank you so much for your incredibly thoughtful review! It means so much to us that you recognized the full range of support we strive to provide throughout the fertility journey. We're thrilled to hear that Jackie made the financing process feel easy, reassuring, and compassionate, and that your dedicated nurse was able to provide the expert guidance and support you needed along the way.

We're also grateful that you found value in our partnership with MDR Pharmacy. We work hard to build relationships with trusted partners so we can help make every part of the IVF journey as seamless and accessible as possible.

Thank you for trusting Future Family. We remain here with you every step of the way.

Betygsatt 5 av 5 stjärnor

Wonderful to work with

This company has been so wonderful to work with. Right away we were assigned Alexis as an initial loan consultant and she made the process so easy and clear to understand. She worked with me to create the best option to meet my family’s needs and was proactive in making sure it was done in a timely manner.

24 juli 2026
Omdöme utan inbjudan
Logotyp för Future Family

Svar från Future Family

Thank you so much for your thoughtful feedback! We're thrilled to hear that your experience with Future Family has been such a positive one. Making the financing process clear, supportive, and tailored to each family's unique needs is at the heart of what we do. We're especially happy to hear that Alexis provided proactive guidance and helped make the process smooth and timely. We'll be sure to share your kind words with her. Thank you for trusting us to be part of your family-building journey!

Betygsatt 5 av 5 stjärnor

Definitely recommend!!

Stephanie was amazing to work with. Her guidance and insight helped ease my anxiety so many times through this journey! Sometimes my IVF clinic took days to respond to questions. I only had to wait a couple minutes/hours for a response from here. It is a wonderful service provided and I hope everyone is able to utilize it the way I did.

15 mars 2026
Omdöme utan inbjudan
Logotyp för Future Family

Svar från Future Family

Thank you so much for sharing your experience! We're delighted to hear that Stephanie's guidance and insight helped ease your anxiety throughout your journey. Knowing that you could count on timely, compassionate support when you needed it most is exactly the experience we strive to provide. We're especially grateful to hear how much value you found in your membership, and we truly appreciate your kind recommendation. We'll be sure to share your thoughtful feedback with Stephanie. We are here for you every step of the way!

Betygsatt 5 av 5 stjärnor

Support

I enjoyed having access to a nurse to answer my questions and ease stress.

15 september 2025
Omdöme utan inbjudan
Logotyp för Future Family

Svar från Future Family

Thank you for sharing this feedback with us. We are very proud to have our fertility nurses on our team to provide that extra guidance and support to our patients. We are so glad to hear that it has eased your stress. We wish you all the best on your journey, and we are here for you!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer