Pastdue Credit Solutions Omdömen 

786
TrustScore 1.5 av 5

1,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Wow, where do I start ? HMRC "debt" passed to them in error as payments already being made (95% of debt repaid with 3 payts remaining) to HMRC. Despite 3 hours and 22 text messages (mostly to ID sel... Se mer

Betygsatt 1 av 5 stjärnor

A customer of OVO Energy who has the same name as me has run up a debt of over £8k over the course of a year on electric and gas. OVO has instructed Past Due to locate this person and pursue them, an... Se mer

Betygsatt 1 av 5 stjärnor

Tried to set up a sensible, affordable repayment plan and all went well until it got to the final hurdle when “David” quadrupled the offer and we were right back where we started!!! Basically the wo... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Horribly worded letters that could add further stress and anxiety to someone who may be struggling financially. Especially when the overdue bill was for £15 and a simple mixup at the fault of THREE... Se mer

Företaget har svarat

Företagsinformation

  1. Inkassobyrå
  2. Inkassotjänster
  3. Finansiella tjänster

Skrivet av företaget

At Past Due Credit Solutions, we help customers and organisations resolve outstanding balances fairly, professionally, and with understanding. We work with leading businesses and public sector organisations across the UK, supporting customers through clear communication, flexible repayment options, and practical assistance tailored to individual circumstances. We recognise that financial situations can change, which is why our teams are trained to listen, support, and work collaboratively to find appropriate solutions. As an FCA-authorised and CSA-accredited organisation, we are committed to treating customers fairly and delivering a high standard of service at every stage of the customer journey.


Kontaktuppgifter

1,4

Mycket dålig

TrustScore 1.5 av 5

786 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 30 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,4

Alla omdömen

(786)

77 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Harrasment!

Harrasment!

I cleared my debt with Eon when I moved house, I have informed at least 6 different people at PDCS of this and they all confirmed they would remove me from the system. However, 2 months later and I still receive multiple calls a day. Disgusting company and disgusting behaviour.

12 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Persistent harassment by HMRC

Persistent harassment in respect of a small HMRC penalty of around £200 that I will simply not pay.

The penalty was computer generated on technicality. Had an estimated payment on account removed but when I filed my tax return and paid a large bill on time and in full, HMRC decided to issue a penalty despite payment on account figure being of a very similar amount.

It is not fair for self employed to pay a large sum in advance of earnings when this money is needed to fund future work. HMRC should also make the process much easier and the computer won’t just send letters to generate revenues.

Stop trying to call me because my disability simply won’t allow me to take the call. All Glasgow numbers are blocked. No, I am not going to lose a day’s pay trying to contact HMRC only to get cut off or told they cannot assist etc.

Go and chase the large corporations and HNWI that haven’t paid their taxes! Keep sending letters at your cost, it will be returned or recycled!

6 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

HARASSING IS ILLEGAL

Had an ongoing dispute with So Energy for over a year now. They passed the account to these harassers even though I’ve told them multiple times my dispute is ongoing. It is ILLEGAL to pursue a disputed debt.
If they are harassing you, report them to the Financial Conduct Authority and the Financial Ombudsman.

31 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Trying to pay over the phone

Trying to pay over the phone, inputted all card details, CVV, DOB, Address and then it said payment unsuccessful but the card isn't the issue and all the details were inputted twice, correct both times
And to top off the phone call, it came up as Suspected Fraud instead of the caller ID
Also tried to pay online and that didn't work either as it said some of my details were incorrect "Please correct details in red boxes" and they all had green ticks next to them

Not sure what to do now as the phone directory said to hold the line and then the phone call ended after it said all staff are busy

Top notch service

25 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I’m trying to pay and I can’t

I’m trying to pay and I can’t login - emailed to ask to login and no luck - so I’ve set some time aside to call them at a time convenient for the UK as calling from Australia and the number provided doesn’t work. At wits end and getting reminder emails to pay?! Then send me a link, give me a way I can pay!!!!!!!

24 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I am not that person !!

I am not the person !!
You have now been calling my mobile for over two years. Despite me proving I am no the person from the customer ID and several broken promises that you have removed my mobile number guess what still more calls coming in !! Looking at the online reviews I'm stunned you've not made an appearance on BBC Watchdog....YET !!

21 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

As an ex employee I can tell you that…

As an ex employee I can tell you that this company are nothing but sharks. They say help people with affordable bills but we get ostracised and watched if we don't get enough payments. Sometimes in a day nobody can pay, and we're made to feel like we're not doing a good job if we're not harassing people for money. The managers are useless and don't know what they're doing. The staff turnout is insane. They hire at least 4 groups of 30 every week because the work environment is so toxic and the managers are so useless. Don't pay them a penny and take them to court if they're harassing you. Especially for Thames Water, they're nothing but crooked leeches

18 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I was struggling with my everyday bills…

I was struggling with my everyday bills so I contacted past due and told them so they put my account on hold for 30 days so I can sort my finances and meet my everyday bills then today I checked my bank only to see that they have gone ahead and taken my monthly payment leaving me with no money to live on I am absolutely appalled

12 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If I could put less than one I would

If I could put less than one I would. I constantly sent me an email saying I owe sky money. I have sent them proof that sky sent me an email saying account paid in full but they have completely ignored my requests to look into this and just keep sending me emails to pay up.

30 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I received a random text five days ago…

I received a random text five days ago with a quote number regarding a sky mobile account. At the time I was sure it had been paid off but I went onto the online portal and see I owed allegedly £1800 to sky mobile. I stupidly logged in And as I couldn’t find anybody to talk to I emailed them on their complaint line. Today I have received an email back but the first bit said RE spam***Which has triggered my alarm bells. After reading the reviews on here, I will not reply to them. I was wondering if anybody knew where to complain to please.

27 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible experience

If I could put a zero I would, what a complete waste of time and resources it is dealing with this company. All calls are scripted and you may have been talking to AI as it was impossible for them to deal with your account. Even after numerous conversations and requests my complaints fell on deaf ears until I asked for this to escalated to a manager. More training is absolutely necessary within this company on all aspects of dealing with issues.
Glad that I will never have to deal with this company again!

5 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The Dregs of society

Letter sent to me explaining I owe £80 to Dvla for non renewal of Tax because I had sold my vehicle. Have attempted to contact them through the website to make a payment but their website does not accept any details and shows "error" when you try-I have also attempted to ring to no avail - this is probably an excuse to charge more on the penalty notice and increase the stress people are already under no doubt

26 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DO NOT TRUST THEM

DO NOT TRUST THEM! I was a victim of identity fraud with Tesco mobile. Tesco resolved this and CLOSED THE ACCOUNT, wrote me a letter. This company has been harassing me with emails, asking for payment for an OVERDUE TESCO ACCOUNT!
You cannot even contact these people, the mobile number they have provided DOES NOT EXIST. The email they provide is an opt out one which does not exist!
Please man up and leave your contact details here so we can contact you and expose just how fraud you are! You are worse than the scammers! I have included your so called customer ID.

29 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

⭐ 1 Star

⭐ 1 Star
Avoid – Pay Sky Direct Instead

I paid Past Due Credit Solutions over two weeks ago to clear a Sky Mobile debt. Despite full payment, my mobile service was never restored, and Sky claim they’ve had no notification of the payment.

When I contacted Past Due, they simply said the account is closed on their system and to speak to Sky. No help. No follow-up. No confirmation that my payment was actually passed on.

Absolutely no accountability after they take your money. If you're dealing with a Sky Mobile debt, I strongly recommend contacting Sky directly instead.

This experience has left me without a phone for weeks, despite doing the right thing and paying up. Poor communication, no resolution, and no ownership of the problem.

27 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Company OVO and Pastdue credit…

Company OVO and Pastdue credit solutions are one big scumbag!! Never had a account with fkn OVO and received bill from house where i moved from 2 years ago!!! Very rude attitude even the customer service. All this going to be passed to my solicitor to be sort it out.

12 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If I could write 0 I really would

If I could write 0 I really would. They keep calling me about a bill that does not exist, with an address that does not exist and they keep insisting they are right. When you push them to give you more details, they tell you they cannot provide any information for security. The whole thing is an actual joke. I will be reporting them.

21 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scammers!!! Added extra charges out of nowhere.

My account was passed on to them from creation finance. I made regular payments until March 2025 then they didn't take direct debit saying they been told I made payments to creation finance directly thats why I am covered for April and May. I denied I didn't pay any directly. So they put my account on hold. Then now after two months I am receiving emails with increase in my balance by £476 out of nowhere. They saying we didn't add to the increase creation did. But creation said they haven't.
Customer support member yday accepts this is the recent problem with few accounts they having. They will resolve it. But today Manager says different story that client added to the balance. Ridiculous. They scamming me more money. Infact they have been scamming many people. This is causing me distress and anxiety.
So I REQUEST whoever paying them please check your accounts regularly for any unexplained charges. !!! They are scamming people.

18 maj 2025
Omdöme utan inbjudan

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