Pastdue Credit Solutions Omdömen 

786
TrustScore 1.5 av 5

1,4

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Wow, where do I start ? HMRC "debt" passed to them in error as payments already being made (95% of debt repaid with 3 payts remaining) to HMRC. Despite 3 hours and 22 text messages (mostly to ID sel... Se mer

Betygsatt 1 av 5 stjärnor

A customer of OVO Energy who has the same name as me has run up a debt of over £8k over the course of a year on electric and gas. OVO has instructed Past Due to locate this person and pursue them, an... Se mer

Betygsatt 1 av 5 stjärnor

Tried to set up a sensible, affordable repayment plan and all went well until it got to the final hurdle when “David” quadrupled the offer and we were right back where we started!!! Basically the wo... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Horribly worded letters that could add further stress and anxiety to someone who may be struggling financially. Especially when the overdue bill was for £15 and a simple mixup at the fault of THREE... Se mer

Företaget har svarat

Företagsinformation

  1. Inkassobyrå
  2. Inkassotjänster
  3. Finansiella tjänster

Skrivet av företaget

At Past Due Credit Solutions, we help customers and organisations resolve outstanding balances fairly, professionally, and with understanding. We work with leading businesses and public sector organisations across the UK, supporting customers through clear communication, flexible repayment options, and practical assistance tailored to individual circumstances. We recognise that financial situations can change, which is why our teams are trained to listen, support, and work collaboratively to find appropriate solutions. As an FCA-authorised and CSA-accredited organisation, we are committed to treating customers fairly and delivering a high standard of service at every stage of the customer journey.


Kontaktuppgifter

1,4

Mycket dålig

TrustScore 1.5 av 5

786 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 30 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,4

Alla omdömen

(786)

77 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

They call and write almost daily

They call and write almost daily , our account with Castle water has been paid but they say it isn't paid . When we tell them to ask Castle water they say it isn't their job to do that .
No idea what to do as we do not owe any money and yet the awful calls and letters still arrive

12 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAM COMPANY !!

SCAM COMPANY !!
Tried to scam me out of nearly 2000 pound for an overdue ovo bill.. i have never had energy supplied by OVO.
They sent bills to my address for over a year, trying to get money out of me. I ignored these letters as I knew I never had ovo as a supplier. It wasn't until I contacted the company that I did have supply from, and they said to check wether past due credit Solutions was a valid company. Of course they're not !!!!

7 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very fishy

Thank goodness for these reviews on trust pilot as I was about to pay them some money towards my HMRC account even though I asked them how the amount I'm owing by them is different to HMRC...also they say I won't pay extra? Then how do they make money...it must be a scam..a clever one..

1 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I have been harangued by this company

I have been harangued by this company. Not sure how they got my data… first they sent me text messages demanding I pay a debt from HMRC. Today a letter arrived making the demand for a sum of money I don’t owe. I suspected this was a scam but reading these reviews have confirmed it. It is disgusting how they are trying to target vulnerable people. Shame on you

5 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Just got this through the door today..

Just got this through the door today... scam!

The letter is honestly very convincing but after looking up the reviews on here it confirmed my suspicion! Also the contact number they ask you to quote your reference number to is a mobile number(07 starting) which is 100% not normal for a legit company... load of crap.

30 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Pastdue are scammers

Pastdue are scammers, avoid at all costs. I was fortunate enough to find out before it went too far!!!
A phone call to the relative authority next.

30 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scammers

I looked at my tax account I was 1p in credit. The letter I was sent had some random amount on it. HMRC need to have an option to report this and tell people not to pay any money only into their HMRC account.

25 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

What a bunch of incompetent buffoons…

What a bunch of incompetent buffoons masquerading as professionals. I challenged a alleged parking offence(Plymouth City council) stating they had sold an alleged debt to a Debt collector Pastdue credit, they responded they NEVER partner with any debt collectors! EH?? So why did I get a letter from them when the PCC Have already said they they dismissed it. I was advised by RYAN at pastdue to send authority for my wife to deal with it. I did, and this was the reply email back "RE: ***SPAM*** alleged offence " I'm a bot.....Ringing after the email of authority was sent she spoke to them again this time Clarke who kept interrupting her stating NO Email of authority had arrived....Something DID OTHERWISE THE STUPID Bot Couldn't have responded ....Could it? PASTDUE you are breaking the law by having my private information I suggest you go to DVLA The delivers of MISINFORMATION initially AND INFORM them Plymouth has dismissed the charges. And next time GET A NON BUFFOON HUMAN to do the talking with the ALLEGED client.

24 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If I could give this company a '0'…

If I could give this company a '0' rating I would. It is a confirmed scam - DO NOT PAY THEM ANY MONEY!
I had text messages asking me to click on a link to pay an outstanding amount of £13.32 on behalf of Tesco Mobile. I ignored it as it looked dodgy, I got 2 more messages, then two letters asking me to 'manage your account online'. I rang them and they wanted me to 'pass security' giving my name address, mobile number and date of birth - I refused to give this last piece of info as something was giving me warning signals - the guy on the phone then got quite aggressive and told me they would continue to send me text messages and letters if I didn't pass security and pay the debt.
I called Tesco Mobile Customer Care instead and they confirmed that they only ever use Equifax to collect debt and have never heard of this company. It has been reported to their fraud department - the letter had my name, address, mobile number, the plan I was on before I cancelled the contract, and the correct outstanding amount - all details they would have had to have from Tesco Mobile and yet they have never heard of them! I'm looking forward to them texting me again!

3 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAM SCAM SCAM

SCAM SCAM SCAM, avoid this company like the plague, they sent me a text message to contact them about Sky which I don't even have, I gave them details like my name, mobile number but they didn't recognize my postcode.

4 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAM!!!

SCAM!!!! Do not engage with this company!!

Had a small debt with ovo that I dispute, pastcredit hounding me about paying so I went onto their site to set up a payment plan- within an hour of making a payment to them I have two unauthorised transactions on my account amounting to £190!! Now have the hassle of waiting for new bank card and pin and resetting payments for stuff. Also don't know how long till I get the £190 back. Avoid avoid avoid, they are scammers!!

2 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This company is constantly bombarding…

This company is constantly bombarding me with emails and text messages. I had an unpaid bill with British Gas which was paid in full last year, British Gas appear to know nothing of this company.

Please stop I don't owe you or British Gas any money.

25 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful communication and customer…

Awful communication and customer service.
I called on behalf of a customer I’m supporting with debts.
The way the call handler Angela spoke to me was disgraceful. She was condescending, patronising and rude.
Awful representation for your company.

14 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I am being harassed by this company

I am being harassed by this company. They have caused me so much stress unnecessarily because I do not owe Three money. The phone line costs money. The text line costs money and is another trap to collect more 'security' info. This company made £900,000 in profit in 2023 with money they stole. This is a horrible scam company and I have no clue how they are not in prison!

18 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This Company is a joke

This Company is a joke they have a complaint site attempting to stop unhappy customers complaining to genuine agencies and hoping customers will be fooled into thinking they are making a genuine complaint, BEWARE.
They also demand payments from people and demand personal details not for security reasons but to update their records to attempt to get additional information and a hold over customers.
If you contact them tell them nothing and tell them why your ringing such as "its already paid", "you don't owe the amount they are claiming", etc,.
DO NOT GIVE THEM ANY DETAILS OR CONFIRM THE DETAILS THEY HAVE FOR YOU.

18 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Here’s the Thing

You! Past due are abysmal and worthless. Dictating to people what they will do and not do
Here’s the Thing
No Credit Collection company anywhere can do anything except harass People. They have NO Power, they can not visit You, they can not force You to pay. In short, they can do absolutely nothing. Only the Person or Company you owe to, and even then, Most people pay the outstanding bill, way before any Legal Action takes place, it takes months to action. Therefore you are within your rights to contact the owed Company and mention it’s a waste of time involving Collection Agents
As for this Crowd of Individuals 🙄 They operate illegally

7 mars 2025
Omdöme utan inbjudan

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