Pastdue Credit Solutions Omdömen 

786
TrustScore 1.5 av 5

1,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Wow, where do I start ? HMRC "debt" passed to them in error as payments already being made (95% of debt repaid with 3 payts remaining) to HMRC. Despite 3 hours and 22 text messages (mostly to ID sel... Se mer

Betygsatt 1 av 5 stjärnor

A customer of OVO Energy who has the same name as me has run up a debt of over £8k over the course of a year on electric and gas. OVO has instructed Past Due to locate this person and pursue them, an... Se mer

Betygsatt 1 av 5 stjärnor

Tried to set up a sensible, affordable repayment plan and all went well until it got to the final hurdle when “David” quadrupled the offer and we were right back where we started!!! Basically the wo... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Horribly worded letters that could add further stress and anxiety to someone who may be struggling financially. Especially when the overdue bill was for £15 and a simple mixup at the fault of THREE... Se mer

Företaget har svarat

Företagsinformation

  1. Inkassobyrå
  2. Inkassotjänster
  3. Finansiella tjänster

Skrivet av företaget

At Past Due Credit Solutions, we help customers and organisations resolve outstanding balances fairly, professionally, and with understanding. We work with leading businesses and public sector organisations across the UK, supporting customers through clear communication, flexible repayment options, and practical assistance tailored to individual circumstances. We recognise that financial situations can change, which is why our teams are trained to listen, support, and work collaboratively to find appropriate solutions. As an FCA-authorised and CSA-accredited organisation, we are committed to treating customers fairly and delivering a high standard of service at every stage of the customer journey.


Kontaktuppgifter

1,4

Mycket dålig

TrustScore 1.5 av 5

786 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 30 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,4

Alla omdömen

(786)

77 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Absolutely utterly disgusting and…

Absolutely utterly disgusting and disgraceful communication. It’s like to dispute they just tell you to contact the creditor HMRC in my case when I really knowingly owe no VAT. Communication breaks down to like “nothing they can do” and they are completely useless in being able to contact them. Avoid them.
I gave them a bit of lip after it had broken down communication and blocked their automated texting number that constantly harasses you to pay up a fictional bill.

4 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Fraudsters

Fraudsters . keep asking me continuous for my company details address phone number i owe no one nothing the initial letter was about corporation tax for 64 pounds, absolute buffoons. number and emails blocked. After reading other reviews im right in doing so. Past due i past care for these freaks. HMRC would not deal with such an outfit of people that cant speak or read and write

14 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very profesional

PastDue were very professional when dealing with my case. They were also very sympathetic and understood my circumstances and helped me set up a repayment plan which was both affordable and which gave me peace of mind. I genuinely and wholeheartedly recommend PastDue.

7 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

1 Star as no option for zero stars:

1 Star as no option for zero stars:
100% Harassing morons.
Chasing a fictitious debt from Eon Next, who are also a bunch of scammers too.
I have no contract with either of these clown companies, yet they persist in weekly txts, emails, even a mailshot or two.
Demanding payments from the get go is no legal way to conduct any financial kind of business.
+44 txts, so clearly outside the UK, just block & ignore these morons, no genuine company conducts itself in this manner, total scammers.

1 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

chasing payment that has already been paid

Scottish power have employed this company to chase an amount from us that has been fully paid and should never have been categorized as a dept.
We have explained this several times and sent a screen shot of the bank transfer. However, they are insisting that we pay the amount that has already been paid.

30 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolute idiots

I have never ever in all my years dealt with such idiots. The operators who I am sure are based off shore, Nairobi maybe? their English is abismyl and any and all conversations lead to frustration. My phone will ring; it's them; I hold in a queue for 20+ minutes to go through an issue with one of their agents. All resolved? no as the idiot has not updated the log note so I still get calls. When you call in, their automated call handling system cannot find the number you are calling in from their records.....this is the same number they call you on..

Seriously 0/10, bad English, incompetance and pure stupidity. They need closing down.

24 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

PAST CARING

So wish I could give this load of uneducated idiots ZERO *. My husband retired & closed hus budiness June 2020. After receiving reminders from Waterplus we sent ALL docs to them inc the last PAID water bill- APRIL- MARCH 2020 (so in fact THEY OWE him 8mths!!) . We're now receiving reminders from this shower of Muppets,known as Pastdue credit solutions. My husband rang them, only to be told they couldn't find him on Companies House.....HEELLLOOO, that's because his business no longer exists!! Tried emailing them with all proof, but it just bounces back.Now received another reminder,so phoned & unfortunately spoke to another idiot, who put the phone down on me, as all I wanted was an email to send all proof!! Well, Pastdue, we're PASTCARING!!!!

5 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This afternoon was almost comical

This afternoon was almost comical - the girl I spoke to was intrusive, asked endless stupid questions, was more than willing to seriously hack off this customer, and all for a £20.71 bill, apparently from Three Mobile Phones which they couldnt even give me the phone number for which I was being chased.

How proud these guys must be to rank with a score of just 1 out of 5!!! Ditto the staff.

Bunch of clowns at best. Avoid.

8 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If I could leave less stars I would

If I could leave less stars I would. My 86 year old mother started getting letters addressed to me from this sham of a company.
I rang them and explained I don't live there, but the letters have continued.
I then spoke to Sky and they hadn't heard of them and have not authorised them to contact me, so they are breaking GDPR and obtaining information illegally.
Sky told me not to have any contact with them and only speak to Sky directly.
I have reported them to trading standards.

8 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don't care about people with poor mental health

I admit to owing the grand sum of £26.59,guilty as charged but wow this company is forever on you re case,I understand I have a debt to pay but I could nt use the website today to pay it,I had a message conversation (ongoing for days complete nonsense)asking the same questions,I asked for someone to ring me but I didn't have that.i kept telling them the bill would be paid today but they kept completely ignoring that. I told the gentleman my mental health state but he still went on and on.im on anxiety pills valium as I'm so bad and I can't take it,it's a horrible company to deal with. Iv had better treatment for the council office in the past.they don't make it easy for you to pay it,I can't ring because of my anxiety and the website is useless,I'm not happy with the Way I Been dealt with.Its harassment and could very well send some people to suicide,very uncaring company indeed,thank goodness I have a lovely debt collector for my credit card payment,they could nt be more helpful,sort yourselves out it's 2025 People with mental health is larger than ever and is growing,get on board

1 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Horrendous customer service

Horrendous customer service, slow (or no) responses before sending further harassing emails. Log in on website doesn’t work.

26 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

HMRC never heard of this company.

13th August 2025 2.45pm

Having just spoken with HMRC directly and made a payment, they have never heard of Pastdue.

They have been harassing for payments for months.

If you owe HMRC, pay them directly online, you do NOT owe this company anything whatsoever.

Nothing more.needs to be said

13 augusti 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Helpful, transparent and human

My dealings with them on behalf of a family member who has been ill have been very good. They have been sympathetic and gave me ways to send through appropriate evidence. Holds were put on the account when i got in touch and then the account was subject to breathing space. Then got in touch and given various options of how to resolve. Fortunately was able to settle in full and a staff member took me through this. Just awaiting confirmation email of this to land. So far they have been very helpful and easy to deal with but I did keep in regular contact especially on receipt of written comms that came through the post

12 augusti 2025
Omdöme utan inbjudan

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