Tried to cancel my order several times they ignored me. I’ve emailed them at least 6 times contacted them on their site. I had one email back asking for order number which I had already gave them. Tri... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I regularly purchase the Good Boy Large Chomp Sticks for my GSDs. They're pure hide so constitute a healthy treat which they love. These are a good price and delivery is quick.
Unbeatable value gets Package Pets 5 stars. If I have a complaint it is that there is usually at least one thing I want to purchase out of stock but with such competition beating prices it isn’t surpr... Se mer
Företaget har svarat
Let me know they hadn't got the colour I ordered but within days it was all sorted
Företagsinformation
Skrivet av företaget
Package Pets have been trading for over 25 years and have a wealth of experience within the industry, priding ourselves on our knowledge and experience with all types of animals. We sell a wide range of leading high street brands such as Goodboy, Rosewood, Johnsons, Supreme, Beaphar, Trixie and much more!
Kontaktuppgifter
Unit G21, The Avenues, NE11 0NJ, Gateshead, Storbritannien
- Freephone: 0800 028 3880
- sales@packagepets.com
- packagepets.com
4,1
Bra
235 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered cage fronts and they arrived…
Ordered cage fronts and they arrived really quick
25 april 2024
Svar från Package Pets
Hi Bernadette,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy your weekend!
Order just as expected and on time
24 april 2024
Svar från Package Pets
Hi Eileen,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
Svar från Package Pets
Hi Ann,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
Cage good but delvery packaging bad…
Cage very good but delivery packing not good, some small panels broken and instructions for assembly not the correct ones for the current cage design
25 mars 2024
Svar från Package Pets
Hi Ian,
So sorry to hear you have had this problem with your order. We will review our packaging materials for this item.
Helpful and friendly!
Communication with this company was absolutely amazing. Couldn’t have been more helpful in tracking down some accessories for me. A sincere thank you.
28 februari 2024
Terrible
I have ordered twice with Package Pets. The first time half the order was missing. The second time the whole order was missing.
Terrible service
29 februari 2024
Omdöme utan inbjudan
Svar från Package Pets
Hi Annette,
So sorry to hear you have had this problem with your order. We can see your order was lost in transit and a full refund was issued.
Sorry looks like I gave bad review to…
Sorry looks like I gave bad review to wrong company
Your cage fronts I purchased was very good
I left a review about drinkers of which I did not purchase from you
Very sorry for bad review
23 januari 2024
Omdöme utan inbjudan
Good quality and cheap product.
5 januari 2024
Svar från Package Pets
Hi Carol,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear are pleased with your product.
Enjoy the rest of your week!
Ordered products which arrived promptly
Ordered products which arrived promptly. Price was excellent.
5 januari 2024
Svar från Package Pets
Hi Joyce,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
The order process was easy ,
The order process was easy ,
The product arrived on time good quality toys my boys love them.
Will order from you guys again
Thanks.
3 januari 2024
Svar från Package Pets
Hi Darren,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
It was so simple to order
It was so simple to order, and quick delivery. Just what you want.
3 januari 2024
Svar från Package Pets
Hi Collette,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
Svar från Package Pets
Hi Amy,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you are pleased with your sand sheets.
Enjoy the rest of your week!
As described and arrived on time
28 december 2023
Svar från Package Pets
Hi Helen,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
Good price and efficient service
Arrived quickly, as described and well packaged. Very good price too.
29 december 2023
Svar från Package Pets
Hi Katie,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
Always will use this pet supplies good…
Always will use this pet supplies good value on everything
29 december 2023
Svar från Package Pets
Hi Linda,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
Prompt delivery
27 december 2023
Svar från Package Pets
Hi Malcolm,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
Very pleased thank you was looking for…
Very pleased thank you was looking for these biscuits for ages
1 december 2023
Svar från Package Pets
Hi Shirine,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you found the biscuits you were looking for!
Enjoy the rest of your week!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.