Tried to cancel my order several times they ignored me. I’ve emailed them at least 6 times contacted them on their site. I had one email back asking for order number which I had already gave them. Tri... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I regularly purchase the Good Boy Large Chomp Sticks for my GSDs. They're pure hide so constitute a healthy treat which they love. These are a good price and delivery is quick.
Unbeatable value gets Package Pets 5 stars. If I have a complaint it is that there is usually at least one thing I want to purchase out of stock but with such competition beating prices it isn’t surpr... Se mer
Företaget har svarat
Let me know they hadn't got the colour I ordered but within days it was all sorted
Företagsinformation
Skrivet av företaget
Package Pets have been trading for over 25 years and have a wealth of experience within the industry, priding ourselves on our knowledge and experience with all types of animals. We sell a wide range of leading high street brands such as Goodboy, Rosewood, Johnsons, Supreme, Beaphar, Trixie and much more!
Kontaktuppgifter
Unit G21, The Avenues, NE11 0NJ, Gateshead, Storbritannien
- Freephone: 0800 028 3880
- sales@packagepets.com
- packagepets.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Made a effect
Let me know they hadn't got the colour I ordered but within days it was all sorted
Tried to cancel my order several times…
Tried to cancel my order several times they ignored me. I’ve emailed them at least 6 times contacted them on their site. I had one email back asking for order number which I had already gave them. Tried ringing several times goes to automated message so left my details, they then ship the order knowing full well I had cancelled it, but still no response.
Still waiting for a Bunty Woodland Dog…
Still waiting for a Bunty Woodland Dog Bed (m) I ordered on 01/09/26 from website which says item will be sent Royal Mail 2-3 days. Received email on 02/09 saying item dispatched and providing a DPD tracking number which doesn’t work (they don’t recognise it). Have emailed 3 times and got no response. Have also called 3 times and always goes to voicemail. Have left messages and no reply.
Beginning to think I’ve been scammed and will never see the dog bed I ordered. Great shame as I like to use independent shops where I can rather than Amazon, but at least with Amazon I’d have got my item or a reply to my query.
This place definitely good for pet…
This place definitely good for pet stuff would recommend
I regularly purchase the Good Boy Large…
I regularly purchase the Good Boy Large Chomp Sticks for my GSDs. They're pure hide so constitute a healthy treat which they love. These are a good price and delivery is quick.
Great service and quality items
You won’t be able to Cancel a subscription!
Had a subscription which was missing items each time it was delivered. No date on food, wrapped in black plastic bag and quality declined each time.
When this was raised they told ME to remind them to add extra to account for missing items - no apologies, no accountability.
Impossible to cancel a subscription easily and customer service does not exist! Rude, disrespectful money grabbing and poor quality - AVOID
Good service
Faultless
Super fast delivery and the dog beds are perfect! Very happy to have found a new pet store
Didn't let me know the parcel had been…
Didn't let me know the parcel had been delivered until l found it in my shed
Excellent service with fast delivery…
Excellent service with fast delivery will be using again. Thank you 😊
Deliverd on time
Got my order wrong wasn’t very helpful…
Got my order wrong wasn’t very helpful when I contacted customer service
Brilliant service
Brilliant service, good prices and always quick and efficient every time we’ve purchased for our rabbit 🐰
Quick delivery
Prompt, reliable service.
Prompt, reliable service. Thank you Package Pets. Our border collie loves her frisbees.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








