One World Travels & Tours Omdömen 

Richard has been an absolute diamond giving me all the information and even messaging me back after I asked for a different amount of time if you need anything or any information about a holiday ask for Richard thank you so much

This company is awful and nothing but a headache to deal with! They split with a second company who we booked with and are withholding my money after I asked for a refund. I put a dispute in with the banks to receive my money back. I was worried about the whole situation paying and not receiving receipts, updated balance or booking confirmation after I have paid over £2300. When questioning them they also were telling me I had paid over £1000 less than I had. I had to screen shot bank statements to prove what I had paid 🤔 clearly that is not right! They emailed me back after I had brought this to OWT 's attention to receive an email saying they have took the booking from the other company and I'm to pay them, so I asked for a refund because it all seemed very strange and unprofessional and received an email to say drop the dispute and you will receive your money between 7 to 10 working days. I did this after being advised not to and after I did this I have received nothing. I emailed them constantly asking for updates and have been ignored on 3 different email addresses including max the manager and the CEO of the company which is disgusting! I have been in contact with the partner company I originally booked with and they said a supervisor will call me within 24 hours I've had no call suprise surprise, yet if you enquire about a holiday they respond in seconds! Absolute joke! Quick enough to take your money but provide no service then ignore you when you ask for your money back and they have the cheek to say they will keep the deposit after not providing you with a service you paid for I strongly advise avoiding owt there is no duty of care whatsoever. Please please please do not use this company. The stress it is causing myself and my wife is awful.

Richard has been excellent customer service very helpful

Thank you to Ella or (Ate Ella) for making it easy for me and she help me through picking which airlines is the best and helping me through my booking. She is very patient and she knows her job very well she help me a lot to find me a cheapest ticket alongside with how much budget that I could possibly afford. Thank you very much Godbless you always!

My experience has been smooth sailing so far, Richard has been very professional and thorough, found me and my family the best suited package at affordable price, were all so excited to go to Disneyland in December thank you so much highly recommended

Thanks Angela

LIANE was so helpful with my enquiries and was genuinely ready to help me make it home to be with my mum. I recommend One World Travel & Tours, give them a try

Very friendly staff especially Liane thank you for your help, she accommodate me smoothly and she explained all things In my onward journey. Thank you and God bless(very happy costumer)

Excellent service accorded to me by Agent Grace Miller.

Very friendly and reliable agents! Happy to get their service, very professional!5 stars for them!

Thank ma’am Grace for your big help for my mum’s travel to UK 🇬🇧 & for the extra services that you offered like e-travel. Much appreciated.

Great service. Grace Miller assisted with so much patience and was able to help me with all my queries.

Jade made it so simple and was very efficient with giving me all the options for my travel plans! True asset and fantastic customer service!

Hi thanks to Ella for a smooth transaction and booking. She really helped me a lot in terms of deciding to which airlines i would take and the cheapest one. thank you.

The company very helpful and great service 😊 big thanks to Angela she is very polite and quick response to my question thanks

Ella was so attentive and respectful on qouting the airfare that i was inquiring..

We have been dealing with Richard who spent time getting us our once in a lifetime Tanzania & Zanzibar holiday. We picked the hotels we would like to stay and he put a perfect package together for us. Thank you Richard 🦒🦓🦣

Staff Jade very supportive

Elina Louise was absolutely brilliant . I told her what I was looking for and she messsged me back so quickly with all the info , hotels, flights , itinery and price . It was easy to understand and felt she was very efficient and did exactly what I asked for 👍

Liane is the one who help me to booked my flight to Manila this coming December.She’s very helpful,efficient ,reliable and respectful,I have no problem whatsoever regarding my booked flight.. I’m very happy and satisfied for her.100% recommend her.