William the agent I was dealing with was amazing. He was able to find an amazing Disneyland package for my family of 10 at a really reasonable price. He answered all my questions promptly and was so p... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Booked my holiday with Richard. A 3 day safari followed by a week in zanzibar. Richard couldnt have been more helpful. Iv fired lots of questions his way and hes always on hand to answer them. Would a... Se mer
Very stressful finding urgent flights, but because of ANGELA who has been very patience and very helpful throughout, we managed to booked our flights , which she done everything e-travel and check... Se mer
Used the agency for the first time booking our flights to Manila. Mía was very helpful and patient considering I started inquiring about airfares from April 🫣. Mía managed to help me secure a reall... Se mer
Företagsinformation
Skrivet av företaget
🌍 One World Travels And Tours – Your Trusted UK Travel Partner ✈️ One World Flights – Delivering the best airfare deals worldwide, with expert consultants ensuring seamless bookings and smooth journeys. 🧳 One World Travels & Tours – Crafting unforgettable global adventures, from guided tours to tailored itineraries, designed for comfort, safety, and satisfaction. 🇵🇭 One World Lakbay – Our very own Philippines based travel company, with friendly Tagalog-speaking agents ready to assist you. Whether you're traveling to or from the Philippines, we offer personalized service and local expertise to make your journey effortless and enjoyable. With dedicated teams across Flights, Tours, and Lakbay, we take care of every detail so you can travel stress-free. At One world, your destination is our commitment. Part of OWT Group Ltd
Kontaktuppgifter
50 Oval road North, RM109EL, London, Storbritannien
- +44 744 195 3060
- Ceo@owtgroupltd.co.uk
- owtgroupltd.co.uk
Ingen aktuell inbjudningshistorik
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Liane is such a helpful and great staff…
Liane is such a helpful and great staff here at ONE WORLD TRAVEL &TOURS, she really did her best to find my suits ticket that i'm looking for. Her service is the one of the best experience i've encounter. She is really devoted to her job,kind and trustworthy. Definetly recommend her.
My travel agent Laine is very…
My travel agent Laine is very efficient, helpful and friendly service, she dealt with everything for me effortlessly and always on hand whenever I needed, her communication support and attention made the whole process completely stress-free. Highly recommended ONE WORLD LAKBAY!
grace miller explain to me about the things.
grace miller explain to me about everything. im aware about what she told me and i highly recommend her.
Tanzania and Zanzibar holiday
I asked for a quote for a holiday to Tanzania and Zanzibar.I was contacted by Richard who asked what I had in mind .He then proceeded to put together a package for me to view,I made a few changes and requests and he was very accomadating and came up with a holiday that was what we wanted
Thank you so much ONE WORLD LAKBAY…
Thank you so much ONE WORLD LAKBAY TRAVEL AND TOURS,Specially to LIANE who's been very helpful to me ,you made me feel very important the way you helped me through this seat reservation and for all the information you gave me about my flight details..
Everything was very helpful to me and I really appreciated your help with patience towards me..
I HIGHLY RECOMMENDED THIS TO EVERYONE ,LEGIT AND very trusted company
Looking forward for more bookings from you guys
The Services are really great to be recommended to EVERYONE ⭐⭐⭐
Highly recommended One World Lakbay…
Highly recommended One World Lakbay travel tours, especially our travel agent LIANE! Liane was very helpful, accomadating and professional throughout the booking process. She made everything easy and stress-free, patiently answered all my questions and made sure our travel arrangements were well taken care off. Thank you Liane for the excellent service and assistance. We're looking forward to another trip/holiday and would definitely recommend One World Lakbay travel tours and Liane to family and friends.
Friendly staff
Friendly staff, especially to Ms
Mia.
Always willing to help and approachable. Would highly recommend to my friends who are also looking forward to book tickets for their holidays .
Grace Miller was very helpful and did…
Grace Miller was very helpful and did her best to get me the best deal. Thank you Grace.
I made a inquiry and they have good…
I made a inquiry and they have good service. Btw my agent Angela
I went to Disney land Paris with my mum…
I went to Disney land Paris with my mum and sister Thankyou to Paul at one world travels, I have autism and was very hesitant on doing it but Paul supported me really well and the holiday was amazing and now I’m back home I’ve booked my holiday for next year with them. ☺️ 100% recommend.
Eve McLaren
My experience with this company has been excellent
My experience with this company has been nothing short of exceptional - and this is mainly down to the service provided by Richard (Declan) who has been excellent, very efficient and nails the brief every time. Highly recommend and One World Travels & Tours have a brilliant team member in Richard.
Grace Miller is a ⭐,
Grace Miller is a ⭐,, assist us on our enquiries and ready to help, she help us try to get some good deals......
It was great and smooth
It was great and smooth! Grace Miller was nice and very prompt response to my queries. Giving me a lot of choices and good suggestions. Happy about my queries with her.
Staff failed to informed ETA req and failed to explained of no refund if not rebooked 24 hours
Staff failed to inform me that UK needs ETA and for that reason I got offloaded at Los Angeles Airport. So, we informed the agency and the agency did not explained to me that it need to be rebooked within 24 hours, if not, it wont be refunded. So, I lost the fare around $ 700 and purchase another ticket for $900. Never again will deal with oneworldlakbay agency.
A big thank you to LIANNE who assisted…
A big thank you to LIANNE who assisted me in my inquiry. It was a last minute inquiry and she's about to end up her shift but she stays a bit longer (overtime) just to accommodate me. She managed to give me a qoute but I'm just too picky in airlines, she has a very long patience just to find an airlines that suits what I wanted. She's so quick to find other airlines & she's so good in giving me some advice for the best route to travel, that has not longer waiting time before the next flight. I did not decide by that time though she gave me choices already. Then the following day, she made an effort to make a follow up on my inquiries, though I did not reply asap, she still keep in touch to remind me. I salute u Liane...
I’m a bit hesitant at first
I’m a bit hesitant at first, but due to the pursuance and support of Ms. Liane I finally get a go and asked for flight details.
She assisted us with much patience, giving details and updating flights options furthermore she did a great job on getting the best service possible. Very happy with the service and results. Big salute to Ms. Liane - I recommend One World Lakbay to all my friends and colleagues and look for Ms. Liane for the amazing assistance!
Beware!
I have recently been made aware of this company by a relative. OWT group trades under many names, one being Sky Travel.
I have checked out the parent company via Companies House & the trade organisations they purport to be registered with. They are a micro business with 1 director, have limited funds and no employees. Additionally, there is no record of them being registered with any travel organisations. I have also checked with the payment methods Klarna & Clearpay and neither of these methods can be used.
The problem with this company started when a family holiday was booked to Disneyland Paris. Monthly payments were arranged which have been paid up until an issue arose with a member of the party which meant that they could not travel. Sky Travel at this point said they could not amend the booking unless it was very soon after the cancellation and would not refund any of the payments made. At this point it was found that no booking confirmation had ever been sent, with the excuse that it would be issued nearer the date of travel. The only proof of any payments being made are on headed paper with no address for the company.
This issue has been raised with the bank from which payments have been made, but as there is no proof of booking they will not refund any money.
This matter has been referred to Action Fraud and Citizens Advice.
I have looked at reviews of this company, if you actually read them it appears all they talk about is the booking process. I can find very little on anyone actually taking and completing a trip. The only one I did find had masses of problems, including missing tickets and deposits being required by the hotel.
I have noticed that the vast majority of the reviews are not actually for this company. They are for another One World Travel based in the Philippines. The UK company is benefitting from the service provided by a company based thousands of miles away. The absolute cheek!
Make of this what you will, but in my opinion you need to be very very careful if you are considering using this company.
I experience a smooth query about this…
I experience a smooth query about this company. The name Ella who assist on my query is polite, courteous and competent to her job.
She’s very professional and quick…
She’s very professional and quick response.
Liane
Liane, of the staff is very quick and prompt in responding to my queries. Keep up the good work Liane.
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