My first delivery by Parcel Force was left at the wrong address. I contacted the company who were extremely helpful after I sent a photo of my front door which was different from the photo they had re... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was rather upset when the Royal Mail failed to deliver my order to my address but left it outside the wrong street. Ouch La La was very helpful and immediately replied to my email, assuring me that... Se mer
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Simply gorgeous array of bras/pants to choose from and if you do need to return, quick and easy process. A company who understands those of us with bigger boobs.
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I am still waiting for an update regarding my order . Eight days since making a purchase I have had no communication from them other than an email to confirm my order and an order number . I have ema... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Covid-19 Update Our online store is running as usual and we welcome orders from all over the world. Due to the impact of Coronavirus, however, there may be some delays in deliveries. We will keep you updated via email and endeavor to get your orders to you as soon as possible. Our team when packing and posting orders are following stringent hygiene requirements to ensure safety for all. - Since our inception in 2006, we at Ouh La La Limited have been committed to delivering top quality and exquisite lingerie to all customers. Today, we continue the business of supplying the finest luxury underwear through our online store, making women around the world feel confident and beautiful. With the wide-ranging stock of luxury lingerie brands including Empreinte, Wacoal, Lise Charmel and more, Ouh La La Limited provides products that best fit every need there is. Moreover, Ouh La La Limited retails fashionable clothing and offers swimwear in store to help complete the glamorous look for every occasion. We look forward to offering swimsuits and bikinis online line in early 2019.
Kontaktuppgifter
15 The Broadway, RH16 3AQ, Haywards Heath, Storbritannien
- +44 (0)1444 455123
- sales@ouhlala.co.uk
- ouhlala.co.uk
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
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Har besvarat 100 % av sina negativa omdömen
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Exactly as expected but cheaper
Came from far away for me so the timing was long in Canada but that was expected. ☺️
Perfect product cheaper than other places
Thank you
27 juli 2026
Svar från Ouh La La Limited
Thank you so much for your lovely feedback!
We’re delighted to hear that you were happy with the product and found it to be great value compared with other places. We really appreciate your patience with the international delivery and are so pleased you were happy with your purchase! 😊
The website was great but horrible fit
The website was great but I didn’t see a conversion table for Uk size so I ordered the bra and it’s not the right size. It hurts to wear. I didn’t notice till putting it on that it was the wrong size
27 juli 2026
Svar från Ouh La La Limited
Thank you for your feedback. We’re sorry to hear that the bra wasn’t the right size and understand how frustrating this can be.
Dear Rina,
Like all online websites, finding the perfect fit can sometimes be tricky, and we’re sorry that this affected your experience. Customers are always welcome to return items to us for either an exchange or a refund, and we’re very happy to help with sizing if needed.
It’s a shame that this resulted in a three-star review, as we would have been more than happy to assist you in finding the correct size. Please do get in touch with us if you would like any help with an exchange or return.
Kind regards,
Nicky x
Svar från Ouh La La Limited
Thank you so much for your lovely feedback! We’re delighted to hear that you were pleased with both the product and our service. We really appreciate your kind words and continued support!
I love my Rosa Faia Selma Bras I was so…
I love my Rosa Faia Selma Bras I was so happy to find Ouh La La Limited shipped to Canada the process was amazing and shipping was quite quick through Royal Mail to Canada Post. I will be ordering again.
23 juli 2026
Svar från Ouh La La Limited
Thank you so much for your wonderful feedback! We’re delighted to hear how much you love your Rosa Faia Selma bras and that you were happy with the ordering process and delivery to Canada. It’s lovely to know you’ll be ordering from us again. We really appreciate your support and look forward to serving you again!
Svar från Ouh La La Limited
Thank you so much for your lovely feedback! We’re delighted to hear that we had exactly the size, colour and brand you were looking for. We really appreciate your support and hope to welcome you back again soon!
Great selection of lingerie and easy…
Great selection of lingerie and easy ordering and delivery
23 juli 2026
Svar från Ouh La La Limited
Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed our selection of lingerie and found the ordering and delivery process easy. We really appreciate your support!
Svar från Ouh La La Limited
Thank you so much for your lovely feedback! We’re delighted to hear that you found our team friendly and helpful when speaking with us on the phone. We really appreciate your kind words!
Great lingerie and easy to order online…
Great lingerie and easy to order online with a timely delivery
21 juli 2026
Svar från Ouh La La Limited
Dear Julie,
Thank you so much for your lovely feedback! We’re delighted to hear that you were happy with our lingerie and found ordering online easy, with a timely delivery. We really appreciate your support and hope to welcome you back again soon!
Kind regards,
Nicky
Svar från Ouh La La Limited
Thank you Elizabeth! xx
great experience
great options at good prices. I bought a couple of Empreinte bras which I had never purchased before. It took a few days for the bras to be shipped to me in the US, but once they were shipped, they arrived quickly, and they are beautiful!
21 juli 2026
Svar från Ouh La La Limited
Dear Dana,
Thank you so much for your wonderful feedback! We’re delighted to hear that you were pleased with our selection and prices, and that you took the chance on Empreinte for the first time. We’re so pleased you love your new bras! We also appreciate your patience with the international shipping and are glad they arrived quickly once dispatched.
Kind regards,
Nicky
Prompt delivery & seamless return as it…
Prompt delivery & seamless return as it didn’t fit!
17 juli 2026
Svar från Ouh La La Limited
Dear Roma,
Thank you so much for your lovely feedback! We’re delighted to hear that you were pleased with the prompt delivery and found the return process seamless. We’re sorry the item didn’t fit, but we’re glad we could make the return easy for you. We really appreciate your feedback! 💕
Kind regards,
Nicky
Svar från Ouh La La Limited
Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed our website and loved the selection. We know the feeling — there are so many beautiful pieces to choose from! 💕
Svar från Ouh La La Limited
Thank you Susie! :-)
Good quality goods and a very speedy…
Good quality goods and a very speedy text message back to me in response to an enquiry about how long before I received the goods.
16 juli 2026
Svar från Ouh La La Limited
Dear Mrs Williams,
Thank you so much for your lovely feedback! We’re delighted to hear that you were pleased with the quality of your items and found our response to your enquiry quick and helpful. We really appreciate your kind words and support!
Kind regards,
Nicky
Love Anita swimming costumes
Anita swimming costumes are very expensive but they really do flatter the figure so I splashed out. Very happy with my purchase
18 juli 2026
Svar från Ouh La La Limited
Dear Felicity,
Thank you so much for your lovely feedback! We’re delighted to hear that you’re so happy with your Anita swimsuit and that you feel it flatters your figure beautifully. We hope you enjoy wearing it and really appreciate your purchase!
Kind regards,
Nicky x
Svar från Ouh La La Limited
Thank you for your feedback Layla! xx
Took a long time to arrive
Took a long time to arrive ! So don’t order if you need asap as it was near on 3 weeks !!
13 juli 2026
Svar från Ouh La La Limited
Dear Kathy,
Thank you for your feedback. We’re sorry that you felt your order took a long time to arrive.
We have looked into your order, and from the time it was placed to the date it was delivered, it was just two working days outside of our stated delivery schedule, rather than taking three weeks. We do appreciate that the overall calendar time may have felt longer, and we’re sorry for any frustration this caused.
We always aim to process and deliver orders as promptly as possible, and we appreciate your patience and understanding.
Kind regards,
Nicky
Svar från Ouh La La Limited
Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed our selection, found ordering easy, and that everything was perfect. We really appreciate your kind words and support! Kind regards, Nicky
Love my purchase,fits beautifully.
Love my purchase,fits beautifully.
Very true to the description.
Second bikini I have brought from the company.
still looks good after several washes.
14 juli 2026
Svar från Ouh La La Limited
Dear Deborah, Thank you so much for your wonderful feedback! We’re delighted to hear that your purchase fits beautifully and was just as described. It’s fantastic to know you’ve returned to us for a second bikini and that your previous one has stayed looking great after several washes. We really appreciate your continued support!
Kind regards,
Nicky xx
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