There was a slight mix up about delivery, and I reached out to the company (I live in Canada). They were very prompt in clarifying and reassuring me that the parcel was still on its way. It arrived as... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
thank you as ever for my recent purchase must say ouh la la is the best lingerie shop the service is always 100 percent .easy to deal with and helpful to me in my purchases i can't thank Nicky and cla... Se mer
Having made so many mistakes buying bras it it refreshing to find a company that can cater for a bigger size bust - and have a wealth of choice. Not always the cheapest option, but finally bras that... Se mer
Företaget har svarat
Items purchased very good. Only criticism being delivery took longer than expected which meant I had to chase up.
Företagsinformation
Informationen kommer från olika externa källor
Covid-19 Update Our online store is running as usual and we welcome orders from all over the world. Due to the impact of Coronavirus, however, there may be some delays in deliveries. We will keep you updated via email and endeavor to get your orders to you as soon as possible. Our team when packing and posting orders are following stringent hygiene requirements to ensure safety for all. - Since our inception in 2006, we at Ouh La La Limited have been committed to delivering top quality and exquisite lingerie to all customers. Today, we continue the business of supplying the finest luxury underwear through our online store, making women around the world feel confident and beautiful. With the wide-ranging stock of luxury lingerie brands including Empreinte, Wacoal, Lise Charmel and more, Ouh La La Limited provides products that best fit every need there is. Moreover, Ouh La La Limited retails fashionable clothing and offers swimwear in store to help complete the glamorous look for every occasion. We look forward to offering swimsuits and bikinis online line in early 2019.
Kontaktuppgifter
15 The Broadway, RH16 3AQ, Haywards Heath, Storbritannien
- +44 (0)1444 455123
- sales@ouhlala.co.uk
- ouhlala.co.uk
4,7
Utmärkt
2 tn omdömen
Har besvarat 76 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Items purchased very good
Items purchased very good. Only criticism being delivery took longer than expected which meant I had to chase up.
10 april 2026
The product is terrific and could not…
The product is terrific and could not be found anywhere else neither in stores nor online. Arrived as indicated and exactly what wanted.
14 april 2026
thank you as ever for my recent…
thank you as ever for my recent purchase must say ouh la la is the best lingerie shop the service is always 100 percent .easy to deal with and helpful to me in my purchases i can't thank Nicky and claire enough for all they do i be lost with out them ☺️
14 april 2026
Excellent Communication and Quality
There was a slight mix up about delivery, and I reached out to the company (I live in Canada). They were very prompt in clarifying and reassuring me that the parcel was still on its way. It arrived as promised! A quality product just as advertised. I would highly recommend Ouh La La!
2 april 2026
Great choice of bras at reasonable…
Great choice of bras at reasonable prices. Very helpful customer service too.
20 mars 2026
Svar från Ouh La La Limited
Dear Allison,
Thank you very much for your lovely feedback. We are delighted to hear that you love your new lingerie — it truly means a great deal to us.
We hope you continue to enjoy your purchase, and we look forward to assisting you again in the future. 💕
Kind regards,
Nicky
Svar från Ouh La La Limited
Thank you for your feedback Elisa! :-)
Superb range of choices from Ouh La La
Two more beautiful bras from Ouh La La. I ordered one to try out the company and the bra style. When all good I ordered two more. Just fabulous range of choices - styles, sizes and colours. Takes a wee while to arrive but not an issue.
11 april 2026
Svar från Ouh La La Limited
Thank you so much for your lovely feedback, Mrs Reay! We're delighted to hear that your first order gave you the confidence to come back for more, and that you're enjoying our wide range of styles, sizes, and colours.
We also really appreciate your patience with delivery. Sadly, your order took a little longer to arrive due to the extended Easter bank holiday weekend, which can sometimes impact shipping times.
We're so pleased to hear it wasn’t an issue and that the wait was worth it!
We look forward to welcoming you back again soon 💕
Kind regards,
Nicky
Svar från Ouh La La Limited
Thank you Brenda!
Very Good Service
The first time I ordered something I received the wrong item, however it was very quickly and easily exchanged. My second order was perfect. Prices are also very competitive.
10 april 2026
Svar från Ouh La La Limited
Thank you so much for your feedback!
We're really sorry that your first order wasn’t quite right, but we're pleased to hear that the issue was resolved quickly and easily for you. It’s great to know your second order arrived perfectly and met your expectations.
We’re also delighted that you’ve found our prices competitive—it means a lot to us. We truly appreciate your support and hope to see you shopping with us again soon 💕
Kind regards,
Nicky
A great service with also great…
A great service with also great products
Delivery was fast
9 april 2026
Svar från Ouh La La Limited
Thank you so much for your kind words!
We're delighted to hear that you’re happy with both our products and the service you received. It’s especially great to know your delivery arrived quickly too.
We really appreciate your support and hope to see you again soon :-)
Kind regards,
Nicky
Easy to order and good delivery service
9 april 2026
Svar från Ouh La La Limited
Thank you for your feedback Christine! We are so pleased to hear that you found our ordering process easy to use. We look forward to helping you in the future.
Kind regards,
Nicky x
Great quick delivery
Great service, really quick delivery and communication along the delivery journey
8 april 2026
Svar från Ouh La La Limited
Dear Julie,
Thank you so much for your lovely feedback!
We're delighted to hear you were happy with our service, speedy delivery, and the communication along the way. We always aim to keep our customers informed every step of the journey, so it’s great to know that made a difference.
We truly appreciate your support and hope to see you again soon.
Kind regards,
Nicky
Excellent customer service !!
3 april 2026
Svar från Ouh La La Limited
Thank you Odile - We are thrilled with your feedback and look forward to helping you again in the future.
Kind regards,
Nicky
A wonderful find ...
Having made so many mistakes buying bras it it refreshing to find a company that can cater for a bigger size bust - and have a wealth of choice. Not always the cheapest option, but finally bras that fit is worth it's weight in gold. I orderd a number of styles and returned some of them and speedy refund issued. Thank you so much.
7 april 2026
Svar från Ouh La La Limited
Thank you so much for your lovely feedback — we’re delighted to hear you’ve finally found bras that truly fit and feel right. It means a lot to us, especially knowing how frustrating the search can be for a fuller bust.
We pride ourselves on offering a wide range of styles designed specifically with comfort, support, and fit in mind, so it’s wonderful to hear that came through in your experience. While we may not always be the cheapest option, our focus is on delivering excellent quality lingerie that reflects its price — pieces that not only look beautiful but perform exceptionally well.
We’re also glad the returns process and refund were smooth for you. Thank you again for your kind words and support — it really does mean the world to us.
Kind Regards,
Nicky x
Svar från Ouh La La Limited
Thank you very much for your lovely feedback. We are delighted to hear that you love your new lingerie — it truly means a great deal to us. :-)
Svar från Ouh La La Limited
Thank you so much Mary! We are thrilled to hear that you are so happy with our services! Kind regards, Nicky x
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