A very negative experience. I returned a product and, instead of receiving my money back, I had to complain several times. Eventually, they sent the product back to me, but it was clearly in worse co... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Grazie alla loro professionalità, cortesia e disponibilità’, ho comprato un paio di occhiali VERAMENTE IMPORTANTE, in tutti i sensi, ma BELLISSIMO. Hanno una scelta ampissima, per tutti i gusti e tutt... Se mer
Punto vendita di riferimento, sia on line che nei negozi di Trieste di cui sono affezionato e soddisfatto cliente. Occhiblu si distingue per la scelta di prodotti sempre attuali, di tendenza, frutto d... Se mer
Företaget har svarat
Che bello avere a che fare con persone professionali, serie ed efficienti. Super consigliato per tutto! Prezzo, qualita' e serieta' ma principalmente per il FATTORE UMANO che ormai si e'perso con i... Se mer
Företaget har svarat
Företagsinformation
Om Ottica Occhiblu
Skrivet av företaget
Ottica Occhiblu è un progetto basato sulla ricerca di tecnologie avanzate nel mondo dell’oftalmica e delle più innovative tendenze di design atto a soddisfare le innumerevoli e personali richieste della clientela.
Ci piace accompagnare il nostro cliente durante la scelta del suo occhiale, cercando innanzitutto di capire le sue esigenze, per poi proporgli ciò che meglio lo identifica.
Per noi questo è un punto molto importante, ovvero non snaturare l’immagine che ognuno ha di se stesso.
Esigenze di immagine, uso e di spesa da affrontare sono essenziali per la soddisfazione dell’acquisto finale!
Proponiamo modelli di marchi indipendenti, classici e alta moda risultato di un’accurata ricerca nelle migliori esposizioni e fiere internazionali.
Offriamo a tutti coloro che necessitano assistenza nei post-vendita dei loro occhiali, siano essi nostri clienti e no, questo diventa un piacevole momento per conoscerci ed offrire la nostra disponibilità.
Kontaktuppgifter
Trieste, Italien
- info@otticaocchiblu.com
- otticaocchiblu.com
3,8
Bra
152 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Mi hanno fatto pagare un occhiale e…
Mi hanno fatto pagare un occhiale e alle 10 minuti ha arrivato una email che non erano disponibili. Ancora sto aspettando il refound!
23 december 2024
Svar från Ottica Occhiblu
Gentile Nestor,
Ci dispiace molto per l'inconveniente e comprendiamo la sua frustrazione. Abbiamo cercato di comunicare la non disponibilità relativa al suo ordine effettuato il 23 dicembre appena ne siamo venuti a conoscenza.
Purtroppo, la sua richiesta di annullamento è arrivata durante il nostro periodo di chiusura per le festività. Questo ha purtroppo ritardato il nostro intervento, ma siamo ora intervenuti per cancellare e rimborsare completamente il suo ordine.
Siamo davvero dispiaciuti per il disagio causato e ci impegniamo a migliorare i nostri processi per evitare situazioni simili in futuro. Rimaniamo a disposizione per qualsiasi ulteriore necessità e speriamo di poterla servire meglio in futuro.
All good
All good; communication, shipment and delivery were as expected. Highly recommended.
23 december 2024
Omdöme utan inbjudan
Svar från Ottica Occhiblu
Thank you so much for this wonderful review!
bravissimi molto competenti del settore…
bravissimi molto competenti del settore grazie sono molto contento bravi tutti
4 december 2024
Omdöme utan inbjudan
Svar från Ottica Occhiblu
grazie mille per la fantastica recensione!
The sunglasses are brown NOT GREEN! There’s a hint of green on the round part but when photograph brown. Very disappointed.
The sunglasses are brown NOT GREEN! There’s a hint of green on the round part but when photograph the green doesn’t show. If you decide to purchase just know that you’re buying Brown sunglasses. Very disappointed.
18 november 2024
Svar från Ottica Occhiblu
Hello Betty,
We are sorry to hear that you are unhappy with your frames. We've reached out requesting photos of the frames you received so that we can verify if there was any mistake.
The frames you ordered should feature green lenses and a gold frame. Could you please reply to our email with the photos so we can investigate further and resolve the issue for you?
I have ordered from them several times…
I have ordered from them several times and just recently. Every time is a wonderful experience. Great customer service and they are able to source and ship frames super quickly. I highly recommend them.
29 november 2024
Omdöme utan inbjudan
Svar från Ottica Occhiblu
Thank you Bryan for this amazing review! We are happy to have helped you find the frames you've been looking for and hope to see you again soon!
Svar från Ottica Occhiblu
Thank you so much for your review! We are working hard on your order and hope to ship it out soon!
Reliable Service and Quick Delivery
Fast shipping and reliable customer service.
A smooth and satisfactory shopping experience.
6 november 2024
Svar från Ottica Occhiblu
Thank you so much for your review Sanaz!
We’re happy that we were able to find suitable solution for you to return the frames.
We hope you find the perfect yellow frames you’ve been dreaming of soon.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out, we are always happy to help.
Very excited to receive my two new…
Very excited to receive my two new mailings from you, SUZE and VIRGIL. I must mentioned your incredibly kind and personable associate ROBYN, who communicated several times to assure that I had ordered the correct thing with the correct logo. Her personal service professionalism and kindness were very much appreciated. I will remember this!
18 oktober 2024
Svar från Ottica Occhiblu
Thank you so much for your wonderful review Carl!
We always strive to provide our customers with the best possible support, ensuring they have all the information needed to make the perfect purchase.
Your feedback means a lot to us, and we're thrilled to hear that you had such a positive experience.
The Best ofert and responsibility and…
The Best ofert and responsibility and fast shipping I recommend 🙌🏽💯
8 oktober 2024
Omdöme utan inbjudan
Svar från Ottica Occhiblu
Thank you so much for your kind words Louis!
5 Stars
5 Stars - I've purchased from Ottica Occhiblu twice and they are my favorite store for glasses in the world. Quick shipping to the USA and excellent customer service via email. Thanks for all you do! They even acquired a special edition frame for me from Lesca. Perfect!
13 september 2024
Omdöme utan inbjudan
Svar från Ottica Occhiblu
Thank you so much Brad!
We always try our best with speedy shipping and speedy replies!
Recommended opticians
Recommended opticians for high end brands of sunglasses. They have authentic products, that are packed with care and shipped off in a very short time. Anywhere in the world. Thank you very much.
30 september 2024
Svar från Ottica Occhiblu
Thank you so much for your lovely review!
We always take pride and care in the packaging of the orders we receive.
very proffesional online shop and top…
very proffesional online shop and top products for best prices . Fast response by customer service . fast shipment service.
26 augusti 2024
Svar från Ottica Occhiblu
Thank you for this lovely review Wilfried
Spedizione velocissima anche in periodo…
Spedizione velocissima anche in periodo di ferie
19 augusti 2024
Svar från Ottica Occhiblu
Grazie mille per questa bella recensione Daniele!
Highly recommended
Great selection of glasses, good service and very fast shipping. I received my sunglasses within two days.
30 juli 2024
Svar från Ottica Occhiblu
Thank you Philip for your review! Hope to see you back soon!
Svar från Ottica Occhiblu
merci beaucoup Jeremy!
Have great products well priced
Well curated products and well priced. Fast delivery and seems like buying locally.
23 juli 2024
Svar från Ottica Occhiblu
Thank you Gautam for this fantastic review!
My favourite place in the world to buy…
My favourite place in the world to buy sunglasses.
19 juli 2024
Omdöme utan inbjudan
Svar från Ottica Occhiblu
Thank you Matea! Always happy to help!
Svar från Ottica Occhiblu
Grazie mille David!
Amazing experience
If you live in Canada and are hesitant about ordering because of the language barrier, don't worry! Wonderful experience with Ottica Occhiblu. I've been hunting for a specific pair of Off White glasses and purchased through Occhiblu. Only took a week to arrive and very well packaged! Even with exchange and shipping it was cheaper than anywhere I found in Can or US. Thank you Occhiblu!
19 juli 2024
Omdöme utan inbjudan
Svar från Ottica Occhiblu
Thank you so much Cassandra for your review! We are happy to hear that you were able to find the frames you were looking for!
We also take care to package the items to make sure they travel safely to their destination!
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.