This is a fraud company please don’t waste your money they have not send me product or refunded , very bad customer service and fraud is the Kelly I waited 5 months still not received.
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The website is sort of deceiving. It appears Australian (.com.au) and mentions free Australian shipping, but in reality it appears they are not more than a Chinese drop-ship company. It would be usefu... Se mer
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Order on 20th February I ordered a 4 in 1 portable car jump starter with air pump 199 dollars still haven't received it after multiple messages to them they are full of excuses and I can't even get in... Se mer
I have had my Powerbase 3 in 1 charger now for several months. The unit has been used every day since my purchase and there has been no evidence of malfunction or overheating at all. Until recently I... Se mer
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Företagsinformation
Skrivet av företaget
Our Story One Tap Wireless was founded to solve the problem of owning more than one smart device and needing them all to be fully charged - ready for a full day's work. The problem is - the inconvenience of needing multiple chargers on your bedside table or work desk to power your Smartphone, watch, and earbuds. We found that a lot of users often neglected their much-loved devices solely because of the nightmare of charging more than one device at the same time! It was also apparent that people with less precise motor skills find plugging a tiny cable into their everyday device, a bigger task than it ever should be. That's why we decided to launch our first product, the PowerBase 3-in-1 Wireless charger, which has taken the internet by storm over the last year. Our small business now has thousands of customers Australia-wide and we endeavour to release more products that improve our customers experience in their day-to-day actives. Our Vision We truly believe that as we become more and more dependent technology, wireless charging is the future of charging all smart devices. It's simply faster, more convenient, and efficient. We are also everyday users of smart devices, that's why we only offer functional products without sacrificing style, simplicity, look, and feel. Our Company Values 1. Excellent products 2. Excellent customer service 3. Excellent prices As a service provider to thousands of global customers, we uphold a responsibility to ensure that all of our customers are satisfied with their purchases and have a positive shopping experience with us. Our focus creating a happy community backed by our customer first approach to any service we provide. Thank you for visiting One Tap Wireless, we hope you had a pleasant experience!
Kontaktuppgifter
Discovery Street, 6000, Perth, Australien
- customercare@onetapwireless.com.au
- onetapwireless.com.au
1,9
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125 omdömen
Ingen aktuell inbjudningshistorik
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PowerBase charger from OneTapWireless
I purchased the PowerBase charger from OneTap last year and just got another two this year (absolutely LOVE THEM!!) Makes it so easy to keep my bedside table clean and fresh and the customer service was really helpful 😊
31 januari 2022
Omdöme utan inbjudan
Svar från OneTapWireless
Thanks Jonny! A happy customer means a job well-done for us 😄
Capability did not match product description
This was purchased as a bday present for my wife and it doesn’t work for her AirPods. The information provided did say there were any technology restrictions, so now she is back to another cord for charging. Absolutely not what I wanted and leaves a bad taste in my mouth for product purchase and outcome capability.
21 januari 2022
Svar från OneTapWireless
Hi Paul,
We are so sorry to hear that and hope your partner still had an amazing birthday! We are definitely going to make our compatibility a lot easier to understand by creating a blog so thank you for your feedback.
We hope the PowerBase still works amazing with the other products and we are happy to provide you with a 50% discount for when you upgrade to the compatible AirPods!
Take care,
Kelly
The device will not charge my watch
The device will not charge my watch. I have been trying to return for a refund .
20 januari 2022
Svar från OneTapWireless
Hi Sue,
I'm so sorry for the experience you have had with your watch.
Unfortunately, I wasn't able to look into this further for you due to no details being left for your review. However, I'm so sorry to hear this. I would love to look into this further for you, however!
Could you please email me at customercare@onetapwireless.com.au with the subject line 'Sue B Trustpilot'? This way I can investigate the matter further and hopefully turn your experience around.
We strive for customer satisfaction and improving overall customer experience, therefore, your feedback is extremely important to us!
I look forward to hearing from you :)
Take care,
Kelly
Customer service and product excellent
19 januari 2022
Svar från OneTapWireless
Thanks for the awesome review! It honestly makes our day!😊
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