Tive a minha conta de hotmail hackeada e contactei a microsoft para tentar recuperar o meu email, porem eles desativaram o email por questoes de segurança e esse era o meu email de acesso à ONErpm e d... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The response team worked like a family and was always compliant. They served me as a young master with patience and dedication confirming and completing my requests. I felt so well served and in co... Se mer
I love how fast ONErpm replies to their users which I am one of them. Submit a ticket and in just 2 days maximum you get a reply fixing up the problem already even before you reply back to them which... Se mer
They don't pay your money. As simple as that. They decide themselves when they want to pay, and when they don't, and how long you wait - for any imaginary reason. Any their financial issue will becom... Se mer
Företagsinformation
Skrivet av företaget
A powerful self-service platform providing a full suite of automated marketing, promotional, accounting, and business intelligence tools and solutions giving creative professionals full control over the distribution workflow.
Kontaktuppgifter
Scholes Street 74, 11206, Brasilien
- onerpm.com
3,2
Medel
189 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 81 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Betrüger haben auf meine Lieder auf…
Betrüger haben auf meine Lieder auf YouTube Anspruch erhoben . Meine Texte meine Melodie . Werde mit Anwalt vorgehen gegen diesen Verein
7 oktober 2025
Omdöme utan inbjudan
Svar från ONErpm
Hallo Alex, vielen Dank für Ihr Feedback.
Wir möchten Ihnen die Funktionsweise von Content-ID-Ansprüchen auf YouTube erläutern. Diese Ansprüche werden automatisch durch die Audio-Matching-Technologie von YouTube generiert. Diese Technologie identifiziert alle YouTube-Videos, die Ihre Musik enthalten. Die Ansprüche werden nicht manuell von ONErpm erstellt und bedeuten auch keine Übertragung der Eigentumsrechte an Ihrer Musik.
Falls ein Anspruch für Ihre Inhalte auf YouTube geltend gemacht wurde und Sie diesen entfernen lassen möchten, steht Ihnen unser Support-Team gerne zur Verfügung. Bitte kontaktieren Sie uns über ein Support-Ticket in Ihrem ONErpm-Konto unter Support > Support-Center > Kontakt.
Unser Team prüft den Content-ID-Anspruch, erläutert Ihnen die Details und entfernt den Anspruch, falls gewünscht. Bitte teilen Sie uns die Links zu den betroffenen Videos und alle relevanten Informationen mit, damit wir Ihre Anfrage bearbeiten können.
these people will rip you off
these people will rip you off, onerpm are scammers and thief, they frozen my three months royalties claiming they detect unusual activity, how? and no report about it. asking me to show evidence, how could I show evidence of something I know nothing off
30 september 2025
Omdöme utan inbjudan
Svar från ONErpm
Hi Fikayo, we appreciate you taking the time to leave us a review and your feedback.
Understandably, a hold or freeze on your royalties can be quite concerning. However, such measures are not taken without cause.
When unusual activity is detected by streaming platforms, they provide us with this information, and we are obligated to act on it in accordance with both their policies and ours. Such action can include suspension of an account and placing holds on the royalties received. This is a standard procedure across the music distribution ecosystem to ensure that royalties are earned legitimately.
We invite you to share any additional concerns you may have about the status of your account. On your dashboard, navigate to Support > Support Center > Contact Us, and our team will be at hand to clarify things.
Big issues for the covers and the…
Big issues for the covers and the copyright and improvvise takedown if your plays go up to normal standards. Causes me big troubles.
29 september 2025
Omdöme utan inbjudan
Svar från ONErpm
Hi Leonardo, thank you for taking the time to leave a review and your feedback. We understand that a takedown can be disruptive to an artist’s momentum.
At ONErpm, we are committed to maintaining the integrity of our platform and the stores we deliver to. Content takedowns typically occur when a release is flagged for copyright discrepancies or when streaming services report activity on a release that may not be in accordance with their policies and terms of use. These measures are in place to protect the integrity of the streaming ecosystem and the interests of our artist community.
We encourage you to raise any specific concerns about your releases through your ONErpm account by navigating to Support > Support Center > Contact Us. Our team will have a look at your covers and advise on their eligibility for distribution.
A year ago
A year ago, I said they were the best, but now I laugh at the mindset I had back then, because in reality, they are the worst company. They are racist, arrogant, and if you say anything they don’t like, they silence you. They even ask people for favors just to take credit for themselves.
12 augusti 2025
Omdöme utan inbjudan
Svar från ONErpm
Hi Raman, thank you for taking the time to leave a review and your feedback.
ONErpm proudly serves a diverse global community of artists, and we treat every individual with equal respect, regardless of their background. We do not factor an artist's country into our service decisions. We only reference the country provided during sign-up to ensure we assign requests to agents who speak the same language, allowing us to provide the most comfortable and effective support possible.
That said, we take very seriously any allegations of misconduct that an artist may experience from our team, and we’d like to have more information about it.
Please submit a support ticket through your ONErpm account by navigating to Support > Support Center > Contact Us, and share the details of the negative experience you’ve had. We’ll have our team investigate this and take the appropriate action.
We've also requested you for your information here on TrustPilot so we can reach out to you directly.
ONErpm represents everything wrong with…
ONErpm represents everything wrong with today’s digital music industry: zero transparency, nonexistent support, and an authoritarian cancellation policy that wipes you out overnight — no warning, no evidence, no chance to defend yourself.
I was earning over $1,000 per month in legitimate royalties. They were taking 30% from YouTube and 15% from all other platforms. For months they profited off my work... and then one day they deleted my entire catalog and froze all my earnings without even a single warning.
To make things worse, even something as simple as correcting a typo in a collaborator’s name requires contacting support, going through a bureaucratic black hole, and waiting endlessly — assuming you ever get a reply at all.
You have zero autonomy over your own content, even for minor metadata corrections.
Not even a street-level distributor would treat a serious artist like that.
ONErpm doesn’t protect you, doesn’t value you, and doesn’t respect your rights. If your music and career actually mean something to you, stay far away from this platform.
There are far better distributors out there — with real support, transparent systems, and actual respect for your intellectual property. Sadly, ONErpm is not one of them.
29 juli 2025
Omdöme utan inbjudan
Svar från ONErpm
Hi Maximiliano, thank you for taking the time to leave a review and your feedback.
We'd like to provide some clarity on what you’ve raised. ONErpm's revenue share structure is clearly outlined in the agreement signed when you signed up for your account. There are no hidden charges beyond what was agreed upon upfront. The revenue share model sustains the infrastructure, tools, and the people who work to get your music delivered and supported across streaming platforms globally. This is therefore a mutual benefit arrangement.
Regarding the removal of an artist’s catalog, this is not a targeted action or one that is taken arbitrarily. This is done in accordance with our terms of service, typically following findings reported by our streaming platform partners or identified through our own review processes.
We could discuss the specifics of your case if you can reach out to us through a support ticket on your ONErpm account. Navigate to Support > Support Center > Contact Us, and our team can provide additional clarity on what may have occurred.
Regarding metadata updates, we’re strong on having all releases comply with the standards of our streaming platform partners. This is why any post-approval changes require a quick review process to ensure that releases are correctly positioned on all platforms. Our support team typically responds to metadata requests within 2-3 days.
If I could give it a zero I would.
If I could give it a zero I would.
27 juli 2025
Omdöme utan inbjudan
Svar från ONErpm
Hi Kaitlyn, thank you for taking the time to leave a review.
It seems that your experience with us has not met your expectations.
We're committed to continuously improving our services, and your feedback is key to it. We would welcome the opportunity to understand and address your concerns.
Could you share some details through a support ticket on your ONErpm account? You can do that by navigating to Support > Support Center > Contact Us.
Our team will be happy to address any issues and clarify any concerns you might have.
ONErpm provides a fairly good service
ONErpm provides a fairly good service. Their support team has become faster, responding within 1-3 days. Release moderation takes about 3 to 9 days. Everything is convenient and easy to understand. I recommend this service for labels and artists.
19 juli 2025
Svar från ONErpm
Hi Artem, thank you for taking the time to leave such a thoughtful review!
It’s great to hear that your experience with our platform as well as our support team has been a positive one.
We’re committed to continuously improving the experience for all artists and labels on our platform, and look forward to continuing to support your journey!
they copyright claim my gameplay that…
they copyright claim my gameplay that doesn't have any copyrighted music, and turn out they copyright for a COVER in DIFFERENT LANGUAGE than the game's (fair use) music, not even the REAL OWNER of the song. im not even monetise...
IT HOYOMIX MUSIC(Zenless Zone Zero OST) NOT SOME NOBODY COVER
anyway they false copyright claim on Youtube so watch out. bet it bot that claim it, worst if actual person with bad hearing.
5 juli 2025
Omdöme utan inbjudan
Svar från ONErpm
Hi Yuki, thank you for taking the time to leave us a review and provide your feedback.
Content ID claims on YouTube are generated automatically based on audio matching technology. Although rare, it is possible for Content ID to occasionally flag content that closely resembles registered material from its database of music. This can easily include covers or alternate versions of a song. These claims are usually automatically initiated on YouTube based on similarities detected in the content.
If you believe that a claim has been made on your YouTube upload in error, we’d like to have that reviewed for you. Please reach out to us about this in a support ticket on your ONErpm account by navigating to Support > Support Center > Contact Us. Our team will look into it and resolve it for you.
My Music Catalog Was Removed Without Notice – No Support from ONErpm
I’ve had a shocking experience with ONErpm. I logged into my account and found that my entire music catalog had disappeared without any notice, email, or explanation.
Even worse, this happened just two days before my royalties were scheduled to be paid, making it highly suspicious that someone might have transferred my catalog to another account to steal my earnings.
I tried to contact ONErpm support through every channel (email, support tickets, social media, and LinkedIn), but received no real help or explanation. I still don’t know what happened, who has my content now, or where my royalties went.
For artists depending on their royalties to survive, this kind of issue is unacceptable. There must be transparency, better customer service, and protections to stop internal abuse.
I’m still waiting for my content and money to be returned.
28 juni 2025
Omdöme utan inbjudan
Svar från ONErpm
Hi Ali, thank you for taking the time to leave us a review and provide your feedback.
Some important clarifications are necessary to address some of the points you’ve raised. Catalogs and releases on ONErpm are only transferred upon explicit request from an account owner. The content cannot move between accounts without a deliberate action being requested.
Regarding royalty payments, these are not processed on a fixed schedule. Royalty reports are processed as soon as they are received from the stores, with each store making their submissions at different points in a month. The timing you described, therefore, is not connected to any payment cycles.
We take account security very seriously, and if there has been any unauthorized activity on your account, we'd like to investigate it. Could you reach out to us about this in a support ticket on your ONErpm account? Do this by navigating to Support > Support Center > Contact Us, with as much detail as possible about the occurrence. Our team will look into this as a priority.
Now they just promote OFFstep
Now they just promote their subside paid project OFFstep. So they are not even ready to distribute your music for a revenue share. The worst experience ever. The worst support ever. Stay away at all cost.
20 juni 2025
Omdöme utan inbjudan
Svar från ONErpm
Hi Frederico, thank you for taking the time to leave us a review and provide your feedback.
We'd like to provide some more information about OFFstep and what it represents. This is our dedicated DIY distribution platform designed to give artists full control over their distribution with flexible subscription plans while retaining 100% of their royalties. It fulfills the need to provide tailored offerings built around the needs of independent artists at different stages of their careers.
The decision to recommend OFFstep to certain accounts is based on a variety of factors, such as our internal policies, business strategies, and specific criteria we’ve established for digital music distribution. The criteria also include considerations regarding the type of content, account performance, and suitability for the services offered by OFFstep.
If you have questions about your account status or would like to explore the available options, please reach out to us through a support ticket on your ONErpm account by navigating to Support > Support Center > Contact Us
filthy scammers locked my account with…
filthy scammers locked my account with 800$+ and keeps lying to me everytime i open a ticket.. money locked on account since 2023 even tho they said the lock is temporary
18 juni 2025
Omdöme utan inbjudan
Svar från ONErpm
Hi percs, thank you for sharing feedback about your experience with ONErpm.
Transparency with artists is fundamental to how ONErpm operates. Account restrictions may be applied when activity is identified that doesn’t align with our terms of service or platform policies. In such cases, earnings may be temporarily held while the account is under review.
We’d love to review and help resolve any outstanding issues regarding your account.
We encourage you to submit a support ticket through your ONErpm account by navigating to Support > Support Center > Contact Us. Our team will be happy to assist and clarify any concerns you have.
Our commitment is always to ensure that every artist on our platform is treated fairly and has a clear.
Horrible
Horrible, no la recomiendo son ladrones 😡tenga cuenta con esta distribuidora
ESTAFADORES, RELAJANDO CON EL SUDOR DE LA GENTE QUE TRABAJA.
MMG RATAAAA
28 maj 2025
Omdöme utan inbjudan
Svar från ONErpm
Hola Linex, gracias por compartir tu opinión sobre tu experiencia con ONErpm.
La transparencia con los artistas es fundamental para el funcionamiento de ONErpm.
Nos encantaría revisar tu caso y ayudarte a resolver cualquier problema pendiente con tu cuenta.
Te animamos a enviar una solicitud de soporte a través de tu cuenta de ONErpm. Para ello, ve a Soporte > Centro de Soporte > Contáctanos. Nuestro equipo estará encantado de ayudarte y responder a todas tus preguntas.
Nos comprometemos a garantizar que todos los artistas de nuestra plataforma reciban un trato justo y tengan una comprensión clara de sus finanzas.
Son estafadores cuidado me tumbaron las…
Son estafadores cuidado me tumbaron las canciones y me debe más de 2 mil dolares jamás se suscriban ahí aun no me resigno en que me devuelvan todo ain explicación me la tumbaron y ponen roboses hablar eso no debería pasar debería haber una entidad que proteja al artista independiente malditos estafadores
3 maj 2025
Omdöme utan inbjudan
Svar från ONErpm
Hola Amauris, gracias por tomarte el tiempo de compartir tus comentarios.
Queremos aclarar que ONErpm no retiene las ganancias de los artistas sin motivo. Los pagos se procesan de acuerdo con los términos de nuestra plataforma, y cualquier discrepancia generalmente se debe a factores específicos de la cuenta, como el cumplimiento de dichas políticas.
Nos encantaría analizar tus inquietudes sobre tu cuenta y el pago. Para ello, contáctanos a través de un ticket de soporte en tu cuenta de ONErpm. Para ello, ve a Soporte > Centro de Soporte > Contáctanos. Nuestro equipo revisará tu caso y te brindará más información.
NEVER USE THIS PLATFORM
Recently I got a ticket from OneRPM that they have detected an unusual activity regarding one of my song. 1000 streams from USA appeared out of nowhere which looked like some bots. I have never bought any bots and I haven’t used any paid service to falsely boost my streams. I uploaded this song 3 years ago and never cared about the number of streams.
But OneRPM decided to inform me that they requested a removal of my song from all platforms and that I basically cannot do anything to stop this unless I provide proof of the real source of these streams. But how are they expecting me to prove something I had nothing to do with?
I genuinely have no idea where this ‚suspicious activity’ came from. It could’ve even be a random person that saw my music and decided to either make me feel nice about the stream income or they knew what they were doing and wanted my song to get taken down and paid for fake streams to flag my account. I genuinely have no idea and I informed OneRPM about this asking them to investigate it and to stop blaming me and punishing me for this.
I messaged them back and forth and just got copy-pasted same answers and my tickets got closed right away. Because they don’t wanna hear any explanations nor to help their artist in any way.
You can’t email or call them either. No contact, no help.
I lost my time and money put in this song and I just feel scammed in the most obnoxious way. Don’t waste your hard work on them.
4 april 2025
Omdöme utan inbjudan
Svar från ONErpm
Hi Talaa, thank you for taking the time to share your feedback.
We understand how frustrating it can be to receive a notification of this nature. When unusual streaming activity is detected on a release, streaming platforms notify us directly. Streaming platforms have detection systems in place for this. Whereas we have our own internal mechanisms to detect such activity, the information from streaming services is a primary source.
We are obligated to act in accordance with the platform's policies and also our own terms of service to maintain the integrity of the streaming ecosystem and protect all artists from what could be considered an unfair advantage. This explains why some content may have to be removed from distribution.
Understandably, this can be a difficult situation to navigate. We encourage you to submit a support ticket through your ONErpm account by navigating to Support > Support Center > Contact Us. Our team would be able to provide additional clarification on what may have transpired with your releases.
A Trustworthy Company with High Standards
I wrote a negative review for a locked Onerpm account of mine with more than $1.5k in it.
After writing the review, I accidentally clicked on their website in here and tried to log-in as a last ditch attempt.
To my absolute shock, my login was approved and I was able to see my dashboard for the first time in 10 years.
Pushing my luck, I tried withdrawing the $1.5k through Payoneer and got it deposited to my bank account, a few hours ago.
This incident has completely changed my perspective on Onerpm, as I finally understood, they are a genuine company with very high standards and not a bunch of scammers, as projected by many other reviews here.
Moving forward, will definitely distribute my future releases through them, as they are one of the very few distros handling publishing royalties for Composers.
4 april 2025
Omdöme utan inbjudan
Svar från ONErpm
Hi Tierra, thank you for updating your review.
We're glad to hear that your account is active and functional.
We look forward to continuing our working relationship and providing prompt support should you have any questions.
You can always reach out to us via the Support Center on your artist dashboard, and our team will be happy to support you.
ESTAFADORES
Te botean las canciones para después decir que es tú culpa, te quieren cobrar multas de diez dólares y como artista emergente eso es demasiado y peor cuando tú no hiciste nada y ellos mismos lo hacen para quedarse con tu dinero y tus derechos, una estafa total.
2 april 2025
Omdöme utan inbjudan
Svar från ONErpm
Hola Carlos, gracias por tomarte el tiempo para compartir tus comentarios.
Nos gustaría aclarar cómo funciona el proceso de distribución musical. ONErpm distribuye tu música a las plataformas de streaming y garantiza que las regalías generadas por tus reproducciones estén disponibles para ti a través de tu cuenta. Tu éxito es nuestro éxito, y no perjudicaríamos tus lanzamientos, ya que eso no nos beneficiaría ni a ti ni a nosotros.
En cuanto a las multas relacionadas con el streaming artificial, estas no son decisiones de ONErpm. Las plataformas de streaming tienen sus propios sistemas de detección que identifican y marcan la actividad de streaming sospechosa. Cuando una plataforma nos notifica sobre dicha actividad en un lanzamiento, estamos obligados a actuar de acuerdo con sus políticas y nuestros propios términos de servicio. Esto protege la integridad de la plataforma y garantiza la equidad para todos los artistas.
Te recomendamos que envíes una solicitud de soporte a través de tu cuenta de ONErpm. Para ello, ve a Soporte > Centro de Soporte > Contáctanos. Nuestro equipo estará encantado de ayudarte con los detalles de tu caso y aclarar qué se marcó y por qué.
Nuestro compromiso es garantizar que todos los artistas de nuestra plataforma reciban un trato justo y comprendan claramente cualquier medida que se tome en relación con su cuenta.
Worst Distributor I ever tried.
Worst Distributor I ever tried.
They are clearly manipulating reports. I have been into charts and not been paid a single cent for 2 years now. They report like 100 streams per month which is a joke while being in charts same time.
Notified consumer protection government agencies in Europe and US. I suggest everybody report them.
31 mars 2025
Omdöme utan inbjudan
Svar från ONErpm
Hi Mendoler, we appreciate you taking the time to leave a review and give us your feedback.
Transparency and accuracy in royalty reporting are fundamental to how we operate, and our team is always available to address any concerns directly.
The streaming counts and figures we report are provided to us directly from each streaming platform or store. The data is processed and automatically added to your ONErpm account without any modification on our end.
We are fully committed to ensuring that every artist receives accurate reporting. If there are specific discrepancies in your reports and revenue that you believe warrant a closer look, we encourage you to submit a support ticket through your ONErpm account by navigating to Support > Support Center > Contact Us. Our team will conduct a review and clarify.
We welcome the opportunity to demonstrate our commitment to correct reporting.
One rpm me debe 114 dólares y nunca…
One rpm me debe 114 dólares y nunca loco más, ni si quiera ah llegado ami cuenta PayPal... Son ladrones sinvergüenza.... Una empresa horrible... Una empresa que debe morir, por que es una por quería... Ni si quiera permiten hacer los retiros de mis regalías a PayPal, osea ni siquiera lo procesan.... No confíen en one rpm
5 mars 2025
Omdöme utan inbjudan
Svar från ONErpm
Hola David, gracias por tus comentarios.
Entendemos que los problemas con los pagos pueden ser frustrantes y queremos asegurarte que nos tomamos muy en serio el pago de regalías.
Cabe mencionar que hemos actualizado los métodos de pago en nuestra plataforma, lo que soluciona el problema que tenías para solicitar pagos a través de PayPal. Estas actualizaciones se han realizado con el objetivo de optimizar los procesos de pago y mantenernos al día con los estándares de la industria. Nos encantaría compartir contigo más información sobre los cambios y cómo puedes seguir realizando tus retiros.
Te recomendamos que te pongas en contacto con nosotros a través de un ticket de soporte en tu cuenta de ONErpm. Para ello, ve a Soporte > Centro de Soporte > Contáctanos. Nuestro equipo podrá revisar el estado de tus pagos y aclarar cómo puedes acceder a ellos.
Terrible
Terrible. I uploaded 2 songs on SoundCloud, with my main account and they got taken down. All because of OneRPM's team incompetence and lack of action. I uploaded the same songs for every platform, through OneRPM. Unfortunately, you can't uncheck the option for SoundCloud. So, now, I have a duplicate account, which I don't have and can't have access to, and I can't post anything on my main account because it will be taken down for "copyright issues".
And, the worst part, is their support team, that doesn't answer any tickets nor emails. DO NOT USE ONERPM IF YOU WANT TO TAKE OFF WITH YOUR MUSIC CAREER.
17 februari 2025
Omdöme utan inbjudan
Svar från ONErpm
Hi Daniel, we appreciate you taking the time to leave us a review with your feedback.
What you've described is a known conflict that can occur when music distributed through ONErpm is also independently uploaded to Soundcloud. Think of it as a way of your music being protected from unauthorized uploads to the platform. However, considering you’re uploading to your own Soundcloud page, this is something our team is equipped to resolve and have you uploading your distributed songs with no issues on Soundcloud.
We are also able to have your releases relocated from the auto-created profile to your own profile, such that all your releases are on one profile.
We'd encourage you to submit a support ticket through your ONErpm account by navigating to Support > Support Center > Contact Us, including the relevant SoundCloud account links, and our team will work to get this sorted for you promptly.
OneRPM is an unreliable platform
OneRPM is an unreliable platform; the royalties reported in publishing often do not match. They fail to inform artists about the actual royalties being generated.
17 februari 2025
Omdöme utan inbjudan
Svar från ONErpm
Hi Emilia, thank you for your feedback.
Royalty reporting is an important aspect for any artist. It’s always helpful to know your current position and how much your music is earning. We are always committed to maintaining utmost transparency in reporting and would like to address this directly.
Royalties are reported to us by various streaming services and collection societies on varying schedules, which can sometimes result in figures that appear inconsistent when viewed across different reporting periods.
The varying periods are a standard occurrence across the music industry and distribution in general and are not a reflection of discrepancies in what is owed to you.
That said, we encourage you to raise any specific concerns through your ONErpm account by navigating to Support > Support Center > Contact Us. Our team will be happy to review your reporting and clarify any concerns.
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