Tive a minha conta de hotmail hackeada e contactei a microsoft para tentar recuperar o meu email, porem eles desativaram o email por questoes de segurança e esse era o meu email de acesso à ONErpm e d... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The response team worked like a family and was always compliant. They served me as a young master with patience and dedication confirming and completing my requests. I felt so well served and in co... Se mer
I love how fast ONErpm replies to their users which I am one of them. Submit a ticket and in just 2 days maximum you get a reply fixing up the problem already even before you reply back to them which... Se mer
They don't pay your money. As simple as that. They decide themselves when they want to pay, and when they don't, and how long you wait - for any imaginary reason. Any their financial issue will becom... Se mer
Företagsinformation
Skrivet av företaget
A powerful self-service platform providing a full suite of automated marketing, promotional, accounting, and business intelligence tools and solutions giving creative professionals full control over the distribution workflow.
Kontaktuppgifter
Scholes Street 74, 11206, Brasilien
- onerpm.com
3,2
Medel
189 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 81 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från ONErpm
Hi Darck,
Thank you for your review!
We appreciate you choosing ONErpm and look forward to continuing to support you along the way.
Support Experience
They're up to date,no issue or delay from ONErpm support
Their services are good
15 juni 2026
Omdöme utan inbjudan
Svar från ONErpm
Hi Godswill, thank you for taking the time to leave us a review.
We're glad that you've found ONErpm services has been smooth. We'll keep working towards maintaining that standard for you and all our artists.
Wishing you continued success with your music!
Atendimento ao cliente
Atendimento ao cliente
O que gosto da One é saber que a música vai sair pra todas as plataformas e a possibilidade de resolver as questões via ticket, sempre prestativos.
12 juni 2025
Omdöme utan inbjudan
Svar från ONErpm
Olá Beli, obrigada por dedicar um tempo para compartilhar sua avaliação!
É ótimo saber que nossa equipe de suporte ajudou a resolver os problemas que você enfrentou e que você teve uma experiência positiva com nossa plataforma.
Esperamos continuar fazendo parte da sua jornada musical!
Svar från ONErpm
Hi Texter Musik, thank you for the kind words!
We're glad that your experience with ONErpm has been smooth. We'll keep working towards maintaining that standard for you and all our artists.
Wishing you continued success with your music!
I am publicly asking “ONERPM” to delete my acc from their website
I don’t know why you kept my songs about about 18 songs that are rightfully mine in your website, “at my backup” you have my songs upc code, you have my songs ISRC codes, you have my full name , you have my email address, you have my phone number, you have access to my Spotify, Apple Music , artist profile. You have my royalties.
After suspending my account for distributing my original content on your platform with one artist profile which is mine,. You said I violated your terms and conditions? My approved and distributed content has only been for one artist profile, my royalties has only been made from one artist profile and I made such I provided my upc/isrc codes to those songs that I distributed, yet Onerpm took down my content without 0 warnings or flags on my content.
This is very shameful and embarrassing, I asked them to delete my account, every institution, programs or app will always give you options to delete or terminate your account whenever you whised to leave that program , audiomack gives option to delete acc, distrokid as well.
Why are you documenting details of artists that do not have agreement with you on distribution?
What is the purpose of keeping my email address on your Ponzi scheme websites and sending me unwanted updates?
I am not part of Onerpm I ask that you delete/terminate/remove my personal details from your server,
What is my catalogs still doing in Onerpm ? Delete my account.
20 maj 2026
Omdöme utan inbjudan
Svar från ONErpm
Hi Nonso,
Thank you for your review.
We’ve been working to resolve your request and responded to you through your ONErpm account a few days after this review was posted.
Before we can disable your account, we first need your confirmation that you’ve understood the information we provided about the process. We’re currently waiting to receive that confirmation.
As soon as we hear back from you, we’ll be happy to proceed with disabling your account.
We look forward to hearing from you soon.
I have always had a great relationship…
I have always had a great relationship with the company. Whenever I needed assistance or had a request, I was helped quickly, professionally, and in a friendly manner. Any questions or concerns I had were addressed clearly and efficiently.
One of the things I appreciate most is the platform’s interface. It is very user-friendly, intuitive, and easy to navigate. Through the platform, I can easily track all of my data, earnings, analytics, and the overall performance of my music across streaming services.
5 juni 2026
Omdöme utan inbjudan
Svar från ONErpm
Hi Sottah, thank you for sharing your feedback!
It's great to hear that both our support team and platform have been serving you well.
We're committed to making sure that this experience stays consistent, while also taking feedback from artists just like you to continuously improve our services.
Wishing you continued success with your music!
oneRPM review
Honestly, I have never come across any other wonder distribution company like oneRPM. They are very reliable. Fast in reviewing songs and also fast in replying to customers complaints. I really love using it to distribute my songs.
17 september 2025
Omdöme utan inbjudan
Svar från ONErpm
Hi Mado, thank you so much for the kind words!
We're glad to hear that your experience with us has been a positive one.
We'll keep working hard to maintain that standard for you and all our artists.
Wishing you continued success with your music!
Pensavo di essere l'unico ad essere…
Pensavo di essere l'unico ad essere stato truffato (TOTAL SCAM).
Ho richiesto un pagamento due settimane fa.
Volevo poi controllare se nel sito avevo messo i dati bancari giusti ma come per magia, indovinate e indovinate? La sezione per controllare i dati bancari è sparita. Dico sul serio non sono un newbie!
Mi dispiace per tutti gli artisti che sono stati derubati da questo pessimo SoundCloud 2.0
26 maj 2026
Omdöme utan inbjudan
Svar från ONErpm
Grazie per aver lasciato una recensione e per aver condiviso con noi la tua esperienza.
Prendiamo molto sul serio le questioni finanziarie e vorremmo approfondire la tua esperienza.
In particolare, ci interesserebbe sapere se hai ricevuto l'importo richiesto per il prelievo e chiarire le funzionalità della nostra piattaforma, soprattutto per quanto riguarda i pagamenti.
Il nostro impegno è quello di fornire agli artisti un servizio trasparente. Ci piacerebbe capire quali aspetti della tua esperienza con ONErpm ti hanno fatto sentire truffato o vittima di una frode. Potresti condividere con noi eventuali problemi o dubbi aprendo un ticket di supporto sul tuo account ONErpm? Puoi farlo accedendo a Supporto > Centro assistenza > Contattaci. Il nostro team è a tua disposizione per chiarire qualsiasi dubbio.
User friendly
User friendly, good customer service experience, detailing in distribution metabase .
21 maj 2026
Omdöme utan inbjudan
Svar från ONErpm
Hi Smiles, thank you for taking the time to leave us a review.
It’s great to hear that your experience with ONErpm’s platform and the support team has been a positive one.
We’re committed to continuously improving the experience for all artists and labels on our platform, and look forward to continuing to be part of your journey!
Svar från ONErpm
Hallo Микола, vielen Dank, dass Sie sich die Zeit für Ihr Feedback genommen haben.
Es scheint, dass Ihre Erfahrung mit uns nicht Ihren Erwartungen entsprochen hat.
Wir würden uns freuen, Ihre Anliegen zu verstehen und darauf einzugehen. Könnten Sie uns bitte einige Details über ein Support-Ticket in Ihrem ONErpm-Konto mitteilen? Sie finden dieses unter Support > Support-Center > Kontakt.
Unser Team hilft Ihnen gerne bei allen Fragen und Anliegen weiter.
Convenient dashboard
Convenient dashboard, transparent reports and helpful support team. Smooth experience, no issues so far.
8 januari 2026
Omdöme utan inbjudan
Svar från ONErpm
Hi Alexandra, thank you for the kind words!
We're glad to hear that the dashboard, reporting, and support experience have all worked smoothly for you.
We'll continue to work hard to maintain that standard. Thanks for being part of the ONErpm family!
Services high level artist catalogues…
Services high level artist catalogues and up-and-comers. Service is usually prompt, but it pays to know someone.
14 januari 2026
Omdöme utan inbjudan
Svar från ONErpm
Hi Gilbert, thank you for taking the time to leave a review. We're thrilled to hear you've had a positive experience with our service!
We do want to address one point though: every artist on our platform, whether established or just starting out, receives the same level of service and support. Our team's responsiveness is never influenced by personal connections or familiarity.
If there have been any variations in your experience, we'd love to hear more so we can continue to improve. Please reach out to us through a support ticket on your ONErpm account, by navigating to Support > Support Center > Contact Us
Thanks again for being a part of the ONErpm community!
DON'T USE ONERPM.
I had a very frustrating experience with this distributor.
I uploaded a release four weeks ahead of schedule, but the track remained stuck in “Pending” with no resolution. Due to ongoing issues with their service, I decided to move my catalog to another distributor. I opened a support ticket requesting a full takedown of my music and clearly asked them not to approve the pending release.
Despite this, they proceeded to take down my catalog and then approved the track anyway, completely against my explicit request. By that point, I had already decided not to promote the release due to the migration, so the timing made no sense and caused unnecessary disruption.
To make matters worse, my ISRCs are now blocked, which prevents me from reusing them with my new distributor. As a result, my entire catalog is currently offline.
Overall, this has been a highly unprofessional and damaging experience. I would strongly advise artists to think twice before using this service.
22 april 2026
Omdöme utan inbjudan
Svar från ONErpm
Hi Maximiliano, thank you for taking the time to share your experience.
We understand how important timing can be when managing a catalog. While we always aim to action requests within our standard 2-3 business day window, delays can sometimes occur during periods of high submission volume. We regret that this may have affected the timing of your takedown request.
Regarding the ISRCs, they are not blocked on our end. ISRCs are internationally registered identifiers that remain tied to your recordings and can be used with any distributor. We'd encourage you to reach out to your new distributor with your ISRC codes, as they should be able to process them without any issues.
You could also reach out to us through a support ticket on your ONErpm account. Do this by navigating to Support > Support Center > Contact Us. Our team is at hand to further guide you and provide any clarifications you may need.
TERRIBLE SERVICE!!!
TERRIBLE SERVICE!!!
I’ve been suddenly moved me to “Offstep” without prior notice. Which meant I couldn’t login into my existing profile, I tried getting in touch with support, to no avail.
I tried to access my existing profile through “Offstep” but I was forced to create a new one as, “Offstep” is its own platform. Support then told me to contact Onerpm, Imafter numerous attempts, I got nothing.
So I have no access to my profile or my music.
21 april 2026
Omdöme utan inbjudan
Svar från ONErpm
Hi Liwa, thank you for taking the time to leave us a review and provide your feedback.
We'd like to provide some more information about OFFstep and what it represents. This is our dedicated DIY distribution platform designed to give artists full control over their distribution with flexible subscription plans while retaining 100% of their royalties. It fulfills the need to provide tailored offerings built around the needs of independent artists at different stages of their careers.
The decision to recommend OFFstep to certain accounts is based on a variety of factors, such as our internal policies, business strategies, and specific criteria we’ve established for digital music distribution. The criteria also includes considerations regarding the type of content, account performance, and suitability for the services offered by OFFstep.
Regarding logging in: you’re still able to log in to your ONErpm account, reach out to us and even withdraw royalties. It’s important to note that artist profiles on streaming platforms exist outside of any distribution platform. Therefore, logging in to an artist profile you’ve claimed doesn’t require the use of your ONErpm account.
We’d like an opportunity to provide more information and additional guidance on what you’re currently able to do with your ONErpm account. Please reach out to us through a support ticket on your account by navigating to Support > Support Center > Contact Us.
Independent artist from Italy
Independent artist from Italy. Account blocked for "AI" despite having songs from 2015. Withholding $47 and 17,000 RUB. Legal notice sent, awaiting human response. Ticket #9985863.
8 april 2026
Omdöme utan inbjudan
Svar från ONErpm
Hi Tatiana, thank you for taking the time to provide your feedback in this review.
Our team is currently reviewing your case, and we appreciate your patience while you await our response.
We do want to note, however, that we found no records of songs from 2015 in our system. We are unable to discuss additional account details publicly, but we encourage you to continue engaging with us through the official support channels on your ONErpm account so we can address your concerns appropriately.
For anyone considering ONErpm:
For anyone considering ONErpm:
submitted an album and selected a release date through their system. That date was missed on their end, and since then I've been trying to contact support to fix it with no response. Multiple support tickets have gone unanswered for days, almost weeks. Since there's no way to reply to existing tickets, you're forced to create new ones, which also get ignored. This is now directly affecting my release schedule. At this point, it's impossible to rely on ONErpm for a consistent workflow.
30 mars 2026
Omdöme utan inbjudan
Svar från ONErpm
Hi, thank you for taking the time to leave this review.
We fully understand how a missed release date can directly impact your work as an artist. Delayed support responses are also not the standard we hold ourselves to. Our standard processing time for both support tickets and releases is 2-3 business days. Regrettably, this may not have been met in your case as we had a significantly higher number of submissions than usual during that period.
We hope to have the opportunity to continue providing you with prompt service.
Rechazaron mi album Airwaves con el…
Rechazaron mi album Airwaves con el cuento de que rechazado
Tu contenido fue rechazado por no estar en conformidad con las directrices de contenido de ONErpm. ONErpm se reserva el derecho de no distribuir contenido como sonidos de la naturaleza, música de meditación, música de relajación, música para dormir, etc. Para más información, pero mi album es ambient drone ,no se hizo para ninguno de esos objetivos, creo que ese no es el fin de mi album , es producido por los nuevos los nuevos sintetizadores ambient drone, las plataformas digitales tienen mucho material ambient, de relajación, meditación, de la naturaleza ahora censuran generos como en 1960 , son retrogrados y así como van se convertirán en un fósil de la industria, Brian eno, Kitaro,air , Miguel Noya, emiliano Bruguera tienen cosas que suenan a relajación pero no son
1 april 2026
Omdöme utan inbjudan
Svar från ONErpm
Hola Angel, te agradecemos que te hayas tomado el tiempo de dejarnos una reseña con tus comentarios.
Entendemos que el rechazo de tu contenido puede ser bastante frustrante.
Queremos aclarar qué tipos de contenido no podemos aprobar ni distribuir en plataformas de streaming. Esto incluye, como bien has descrito, música relajante, sonidos de la naturaleza, música para meditación y otros sonidos similares. Hemos descrito parte de este contenido en nuestro blog, que puedes encontrar aquí: https://blog.onerpm.com/tips-tricks/standards-and-content-quality
Hiciste una buena distinción entre la música ambiental drone y la música relajante o de meditación. El rechazo de tu lanzamiento no refleja su calidad ni es un intento de censurar ciertos géneros. Simplemente se basa en nuestra experiencia con ciertas categorías de música que las plataformas de streaming han marcado o limitado históricamente a lo largo de los años.
Puede que no podamos seguir adelante con ese lanzamiento en particular, pero esperamos seguir siendo un espacio para tu música.
Im asking a payout since 2 weeks and…
Im asking a payout since 2 weeks and they are not reply , i ipened 5 tickets they didnt reply toa single one .. seems like they turned to be sca,
17 mars 2026
Omdöme utan inbjudan
Svar från ONErpm
Hi Denis, thank you for taking the time to leave us your feedback.
We wish to provide some clarity on payouts. The time it takes for you to receive a payment can vary based on several factors. These could include the choice of payment method, our internal processing timeline, and the time required on the receiving platform. For ONErpm, a payout request is reviewed and processed within 7 business days. If it’s a bank transfer, for example, it could take a few more days for the payment to be available on that end.
However, we would like to look into your specific payment and ensure it gets to you promptly. Please reach out to us with the details of your payment request by submitting a support ticket on your ONErpm account. To do this, navigate to Support > Support Center > Contact Us. Our team will check on the payment request and let you know its status or if additional details may be needed for it.
Muy mala experiencia con ONErpm
Mi experiencia con ONErpm ha sido pésima. Al igual que otros usuarios, me quitaron mis canciones sin explicación alguna, y cuando pedí aclaraciones, la atención al cliente fue lenta, ineficiente y, además, irrespetuosa.
Es, sin duda, la peor plataforma con la que he trabajado. No entiendo por qué todavía hay gente que la usa, cuando existen alternativas mucho mejores que funcionan correctamente y ofrecen condiciones más justas. No recomiendo ONErpm a ningún artista independiente.
07/05/2026 Actualización tras la respuesta de la empresa: Que cara, el soporte de atención al cliente no se dedica a estudiar ningún caso que no les interese, me puse en contacto varias veces obviamente y solo copiaban y pegaban la respuesta (o era un bot) dándo largas. Aquí en trustpilot si que os trabajáis las respuestas verdad??
19 januari 2026
Omdöme utan inbjudan
Svar från ONErpm
Gracias por tomarse el tiempo para enviarnos sus comentarios.
Nos gustaría aclarar por qué se pueden eliminar lanzamientos de las plataformas de streaming. Las eliminaciones se realizan de acuerdo con nuestros términos de servicio y, por lo general, se basan en los hallazgos que nos reportan nuestros socios de plataformas de streaming o que se identifican a través de nuestros propios procesos de revisión. Estas medidas ayudan a proteger la integridad del streaming musical, así como las plataformas para todos los artistas.
En cuanto a nuestro equipo de atención al cliente, nuestro tiempo de respuesta habitual es de 2 a 3 días hábiles. Nuestro equipo se compromete a revisar y resolver cada solicitud que recibimos.
Lamentamos que su experiencia no haya estado a la altura de este estándar y nos gustaría investigar el asunto. Por favor, comparta con nosotros los detalles de su experiencia, así como cualquier otra inquietud, enviando una solicitud de soporte a través de su cuenta de ONErpm. Para ello, vaya a Soporte > Centro de Soporte > Contáctenos y nuestro equipo le proporcionará las aclaraciones que necesite.
I think if 75% of 100% people say…
I think if 75% of 100% people say something is bad then it is important that the company itself finds a way to upgrade and fix their issues.
I used Onerpm for 4years without violating any laws and even used them to collect my publishing royalties only to wake up one day to claims of suspected artificial streams and the worst thing is after reaching out to vindicate myself they respond with automated replies which implies that there dont want to listen to the artist.
and ever since spotify came up with new demonic rules all the distributors have become enemy of independent musicians and the issue is becoming alarming. Independent musicians need to come together to have a strong voice against these evil systems that use them for profit and dump them at the slightest chance
31 januari 2025
Omdöme utan inbjudan
Svar från ONErpm
Hi Big Leaf, thank you for sharing your feedback and for your continued use of the platform over the years.
We would like to clarify that streaming platforms have their own detection systems that identify and flag suspicious streaming activity. When a platform notifies us of such activity on a release, we are obligated to act in accordance with their policies and our own terms of service. This typically could entail the removal of the affected releases. This protects the integrity of the platform and ensures fairness for all artists. As a standard, this applies to all accounts regardless of their tenure on the ONErpm platform.
Our dedicated team reviews every request or case individually and would be able to let you know which stores reported the artificial streams.
We encourage you to submit a support ticket through your ONErpm account by navigating to Support > Support Center > Contact Us and your request will receive the appropriate attention.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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