I buy off these every single month. I started with the 24 bags of £1 sweets for £20 but now I buy the the 4 kg bundle, 1kg of each; Pink, Blue, fizzy and jelly, so much variety, alot of sweets ive nev... Se mer
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Det här tycker kunderna
This was my first order with the company. I was a little apprehensive because of some negative reviews. However my experience was good. Delivery was as expected - after a few days. I was please... Se mer
Företaget har svarat
Found some sweets I wanted. Ordered. Arrived damaged. Website says any issues to email us, and "within 24hrs one of our help team members will be in touch". Well, 9 days later, 2 emails to... Se mer
I bought Black Jacks and Fruit Salads. Many of those who bought these sweets from various other websites were complaining that they were well out of date. Others said they had a funny chemical taste.... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Online sweet shop selling all the best retro sweets from the 60s, 70s, 80s, 90s, 00s as well as modern sweets too. All delivered in speedy time and almost everything is only £1 per pack.
Kontaktuppgifter
Unit 7 Phoenix Industrial Estate,, WV14 0PR, Bilston, Storbritannien
- info@onepoundsweets.com
- onepoundsweets.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 7 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great company
Great company. I was notified as soon as the liquorice was back in stock. I ordered three bags on Wednesday and they arrived on Friday. Couldn’t be happier and neither could the recipient. Would definitely order from them again.

Svar från One Pound Sweets
Lovely sweets .
I made an order from One Pound Sweets and was delighted with the delivery time, the price and of course the sweets i received.
I'd definitely order from them again.
Many thanks.
5/5

Svar från One Pound Sweets
Fast collection time
Fast collection time, pleasant, friendly,
Good price and quality

Svar från One Pound Sweets
Delivered in good time
Delivered in good time, value for money, sweets delicious xx

Svar från One Pound Sweets
First time ordering from this company
First time ordering from this company. My order got lost through the courier. I had to email the company to see where my order was and then to be notified that it had been sent back to the company. I had to chase for a status and a refund and had a generic email saying “ once we receive your order back you will be refunded as per our refund policy
thanks”
Bad customer service and didn’t even try to rectify the situation. Only when I emailed again asking to be notified of when to get my refund did they respond.
Would not recommend this company at all. Terrible communication

Svar från One Pound Sweets
Very good value and service
Easy to order, quick delivery, very good value for bulk

Svar från One Pound Sweets
Good quality
Delivered very quickly. Relatively cheap for delivery and products. Good quality of products. All nutritional information and allergens on packaging. No misconceptions that I noticed.

Svar från One Pound Sweets
I never received my order.can you look…
I never received my order.can you look into this and get back to me.thanks

Svar från One Pound Sweets
Worst company I have dealt with -Avoid
Worst company I have dealt with, no customer service standards what do ever. Ordered 4 boxes if snaps for a party, and saw updates from Evri saying they had received parcel, but too big yi drliver in standard vehicle, they would keep me updated. Had to chase the company and told they had a problem with trailer and stick got damaged and should be with me in 72 hrs, however evri notified they delivered, and one pound sweets cancelled my order and dud not refund the delivery charges. I questioned this and response was you returned the order. I asked for a managers name and response was I am the owner and you won't get any further refund/response. Will never buy from thus supplier again...avoid them at all cost
In response to reply from company...it was returned by the carrier, due to being too big...not my problem but yours...so I paid for delivery of something that was never delivered to me... get my point.?? People will see the level if response I am getting from you reply. You made ni attempt to try and get it delivered to me!

Svar från One Pound Sweets
Although I ordered a box of sweets on…
Although I ordered a box of sweets on Monday 30 September as of 5 October they have not arrived. The tracking link is singularly unhelpful wih no details of an expected delivery date. The item was delivered on 7 October a week after it was ordered.

Svar från One Pound Sweets
Still waiting for my order to turn up
Took week for delivery Great price and selection

Svar från One Pound Sweets
Hasn't arrived yet and cant get hold of…
Hasn't arrived yet and cant get hold of anyone to find out what is happening with this. This order is now urgent!!

Svar från One Pound Sweets
BEWARE, AVOID!!!
BEWARE!!!
To say I'm very disappointed with their after sales service is an understatement.
I ordered X amount of sweets only for part of the order arriving.
I contacted them and they offered (although yet to receive)a partial refund.
This then made the order more expensive per item due to p+p costs remaining the same which I wasn't happy about and told them so.
They more or less said like it or lump it and we won't be offering you a refund or return postage costs. Very arrogant and unprofessional of a company that deals with the public.
I will never order from them again & will not recommend them to anyone.
Well done One Pound Sweets for being the worst dealings I've had with a company.
One only has to read the other reviews and their obnoxious replies, says it all.
......and your reply justifies my (and others) complaints.

Svar från One Pound Sweets
Smiths Snaps crisps…
I was looking for Smiths Snaps crisps and found this site with a very good deal and received delivery in good time! Will definitely order again!

Svar från One Pound Sweets
Item not arrived
Item not arrived
Email not answered so if you do read these reviews please contact me with either a delivery date or a refund
Please don’t be rude
I received an email asking how you have done nothing else
As I am registered blind my emails are read out automatically
Obviously I can hear from the tone of the email you’re not happy bit neither am I . It is your choice to use Amazon delivery not mine so perhaps you could check with them

Svar från One Pound Sweets
Product different to image…
I bought some large gold coins in preparation for Christmas. I emailed to confirm the size of the coins, but was disappointed that when they arrived they are smaller than stated and the image is different to that used on the website. I contacted them to say I wished to return but was told I could but wouldn't be refunded for delivery costs, either to me or to return. As this was mis advertised, I believe they should have rectified this for me without cost.
Perfect shopping experience
This was my first order with the company. I was a little apprehensive because of some negative reviews. However my experience was good. Delivery was as expected - after a few days.
I was pleased with all the products ordered. The best before dates for the crisps were all November or December so I did not experience the problem of some reviewers.
I will order again without the same concerns.

Svar från One Pound Sweets
Great service
Great service. Great value. Will certainly be buying more

Svar från One Pound Sweets
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