Excellent customer service , my lamp unfortunately had a faulty shade however i was quickly offered the option of a replacement or a reduction in price . Love my new lamp , i accepted the refund and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered a sofa from One World. They were communicative and flexible with the delivery date. The delivery team were friendly and helpful in troubleshooting how to get the sofa in to our apartment. Woul... Se mer
Extremely nice people to deal with for both the initial purchase and the replacement item after receiving some courier damage. I wish all companies were like this.
Bought several plant pots. All look exactly as pictured on the website. Great value and quality. Good delivery. One arrived broken despite being packaged well. After speaking to customer service via c... Se mer
Företagsinformation
Om One.World
Skrivet av företaget
Creating statement designs for everyday living, One.World has been transforming our homes since 1990.
With a skilfully crafted collection of furniture, lighting, and homeware, One.World products are built to last. With accessible pricing and an environmentally conscious mindset too, what’s not to love?
Visit www.one.world to explore the full collection.
With a skilfully crafted collection of furniture, lighting, and homeware, One.World products are built to last. With accessible pricing and an environmentally conscious mindset too, what’s not to love?
Visit www.one.world to explore the full collection.
Our Shipping Promise
Delivered within 2-3 working days
All standard size items ship from our UK warehouse and arrive within 2–3 working days. Need it sooner? Choose Next Day delivery at checkout.
Kontaktuppgifter
41-43 Parsons Green Lane, SW6 4HH, LONDON, Storbritannien
- +44 (0) 208 974 2211
- shop@one.world
- one.world
One.World
4,7
Utmärkt
343 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
What a brilliant company!
What a company! Excellent service, quick delivery and immediate response to queries. Beautiful products too and at a good price.
12 augusti 2026
Omdöme utan inbjudan
It arrived damaged
It arrived damaged. Have sent three emails requesting a refund and have had no response. Still waiting…..
5 augusti 2026
Svar från One.World
Hi Alice, Thank you for your feedback.
We're really sorry to hear you've had issues reaching us, it does appear that your initial emails were not received. However, I understand you've now received a response from our customer service team and this is being dealt with. I do hope we can turn this around for you.
Bathroom unit
Would buy from this company again very helpful and prompt on communication which has always been very important too me.
5 augusti 2026
Large pictures
Arrive the day I was informed of however the time was out but that wasn’t a problem. My pictures were very well packed and look beautiful in my newly decorated hall, I am very pleased with my purchase and would buy again from this company.
4 augusti 2026
Fabulous company, great customer experience
Fabulous company, fabulous store. I bought 4 garden planters. They were not only a great price, but their delivery was second-to-none. I had a really exceptional customer experience with lightning-fast delivery of my order. The only sadness is that they have now run out of the planters - and I would very much like some more. But maybe I'm just being a tad too greedy. ;) Highly recommended! ***** and really looking forward to purchasing more from One.World
21 juli 2026
Delighted with One.World service and…
Delighted with One.World service and help in my purchases
29 juli 2026
Item arrived damaged so had to return
Item arrived damaged so had to return - so much time wasted after staying in to accept delivery and still without the item
28 juli 2026
Svar från One.World
Hi Sinead,
Thank you for taking the time to share your feedback.
We're very sorry to hear that your bedside table arrived damaged and understand how frustrating it must have been to wait in for the delivery only to have to reject the item.
I can see that after you contacted us on Monday, one of our team replied within the hour to offer a replacement and let you know they would personally inspect the new item before dispatch to help ensure it arrived in perfect condition. We haven't yet received a response, but the offer is still open and we'd be more than happy to arrange this for you.
If you'd prefer an alternative resolution, please just let us know. We appreciate your patience and hope to have the opportunity to put this right.
Order wasn’t sent for despatch and sat…
Order wasn’t sent for despatch and sat there for nearly 2 weeks
24 juli 2026
Svar från One.World
Hi Louise,
Thank you for your feedback. We're sorry your order wasn't despatched promptly — this fell short of the standard we aim for, and we apologise for the wait and any inconvenience caused.
We have looked into this and can confirm the delay was due in part to a carrier issue affecting part of your order. We hope to have the chance to serve you better next time.
Kind regards,
One.World
Beautiful, quality product
Bought a pair of candlestick holders from here recently. Beautifully made, great condition. Quick delivery. Would definitely order from here again, thank you.
21 juli 2026
Company was very responsive and dealt…
Company was very responsive and dealt effectively and positively in relation to an issue surrounding faulty etching on glass.
21 juli 2026
Really lovely statue
Really lovely statue, so good I bought two. Delivered right on time and very carefully wrapped.
21 juli 2026
Very friendly lady’s and very helpful 👍
20 juli 2026
Lovely plant pots!
Bought several plant pots. All look exactly as pictured on the website. Great value and quality. Good delivery. One arrived broken despite being packaged well. After speaking to customer service via chat they immediately sent out a replacement which was packaged with extra wrapping. Highly recommend one.world and will be shopping here again soon.
17 juli 2026
Poor quality for price point
We purchased the ilkley chest of drawers. Though they are a nice shape they are paint effect (not real wood grain) which is not clear in the detail. The finish is poor with lumps of paint finish on the product. For under £500 I would be satisfied but for near £1000 I do not feel the quality justifies the price tag!
7 juli 2026
Svar från One.World
Hi Jane, thanks for the feedback, and sorry to hear the Ilkley hasn't lived up to expectations.
You're right that the finish is a painted/grain-effect rather than natural wood, and I will pass this feedback on to our product team.
We haven't heard from you directly about the paint lumps you mentioned, so please email us a few photos of your piece to us at shop@one.world and we'll take a proper look, and hopefully we can find a resolution for you.
Thanks again for your feedback.
A great company with excellent…
A great company with excellent products, beautifully wrapped.
Brilliant customer service, efficient and friendly.
Thank you
25 juni 2026
Lovely tray
My order arrived properly and was very well packed. They tray is lovely and was well priced. I’m glad I found this site I have had a couple of items from them now.
25 juni 2026
Excellent
Excellent, varied products. Easy to use website and reasonably priced items. Delivery was goid too.
13 juli 2026
This company always provides an…
This company always provides an excellent service and amazing products. Can’t recommend them highly enough.
13 juli 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.