Dr Anthony & I have found that buying from OKA is always a pleasure! OKA staff are always on hand with advice when needed. They are always pleasant and knowkedgeable too. If ever we are unable to get... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Michelle - Amazing help and service, even looking after my bags after I had bought a huge light fitting and needed to arrange a lift. Advice about use of false flowers for a wedding arrangement, ove... Se mer
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Michelle and Emma always make our shopping experience in Harrogate's OKA branch, a pleasure. They're both warm and friendly and always go out of their way to help us find what we're looking for. We lo... Se mer
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Very disdainful staff in the Harrogate shop. Worked at their own pace (2 of them fawning around one customer with no interest in me!!) Couldn’t help me with some prints that I liked but offered to ord... Se mer
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Företagsinformation
Skrivet av företaget
In this scenic town in North Yorkshire sits one of our largest countryside stores; OKA Harrogate offers you the chance to view our Garden Range as well as seasonal room sets that display the majority of our interiors collection, styled in inspirational ways by our talented visual team.
Kontaktuppgifter
9 West Park, HG1 1BL, Harrogate, Storbritannien
- +44 1423 701161
4,8
Utmärkt
296 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Shapes, colour, texture!
Shapes, colour, texture! I love it all and regularly visit an Oka showroom (Harrogate, Chelsea, Broadway) for inspiration and a little treat to lift my interiors.
27 februari 2026
Svar från OKA - Harrogate
Dear Gillie
We're so glad you enjoy visiting our showrooms for inspiration and finding pieces that enhance your home. Your kind words about our products are truly appreciated.
We look forward to welcoming you back soon.
Warm regards
OKA
Very helpfull
The staff where very helpfull and could not do enough to find the products I was after
31 maj 2026
Svar från OKA - Harrogate
Dear Customer
Thank you for your lovely feedback. We’re delighted to hear about your experience with our Harrogate team, and we’re so pleased they were able to help you source what you were looking for.
We really appreciate you taking the time to share your review and hope to welcome you back again soon.
Kind regards,
OKA
All the staff at Oka Harrogate are …
All the staff at Oka Harrogate are friendly and approachable. Their knowledge of interior and design is very helpful when buying Oka products.
A big shout out to Carole, Fleur, Sam and Michelle who are always so welcoming at the store.
23 maj 2026
Svar från OKA - Harrogate
Dear Beverley
Thank you for your kind feedback. We’re delighted to hear about your experience with our Harrogate store, and we’ll be sure to pass your comments on to the team.
We really appreciate you taking the time to share your review and hope to welcome you back again soon.
Kind regards,
OKA
Really helpful staff
Little questions from us, helpful replies ...but no big sell from them. Perfect!
30 maj 2026
Svar från OKA - Harrogate
Dear Mary
Thank you for taking the time to leave your review. We’re delighted to hear about your experience with our Harrogate team and will be sure to pass your kind feedback on to them.
We hope to welcome you back again soon.
Warm regards,
OKA
Unfriendly
The Harrogate store is well laid out and inspirational and I usually find what I’m looking for. However, I find the staff to be quite unfriendly and generally not very welcoming.
29 maj 2026
Svar från OKA - Harrogate
Dear Amanda
Thank you for taking the time to share your feedback. We are sorry to hear that your recent experience did not feel as warm or friendly as you have come to expect from OKA.
Our teams are usually praised for their welcoming and attentiveness approach, so we are disappointed to learn that this may not have been reflected on this occasion. Your comments will be shared with the relevant team as a reminder of the importance of consistent service.
We hope to have the opportunity to provide you with the level of service you would normally expect from us on your next visit.
Kind regards,
OKA
BRILLIANT OKA SERVICE IN HARROGATE
I have been a customer of Oka since they started the company. They are a brilliant company particularly the Harrogate store. The staff are brilliant and have been so since the store opened. Yesterday I went there and was served by Carole and Zoe who knew exactly what I needed and were kind enough to wrap the stuff carefully and take it to the car. Great service Zoe and Carole. Thanks for your kindness and knowledge of products also thanks for your recommendations which come from knowing your customer and customer retention which is so important these days as the online shops try to catch up. Thanks again. Also can I say that here I have mentioned Carole and Zoe but staff in that store are always brilliant so thank you. All of you. Jan
31 maj 2026
Omdöme utan inbjudan
Svar från OKA - Harrogate
Dear Jan
Thank you for your wonderful review. We’re delighted to hear that you enjoy your visits to our Harrogate store and that the team have made such a positive impression. Your kind words will certainly be shared with Carole and Zoe and the wider team, who will be thrilled to receive your feedback.
It’s always a pleasure to hear from long-standing customers, and we’re grateful for your continued loyalty.
Best wishes
OKA
Good product and helpful staff
I recently bought a lamp from the Oka Harrogate store. Emma on the phone and then Louisa who helped me when I went to pick up the lamp were both extremely helpful and very pleasant to deal with.
26 maj 2026
Omdöme utan inbjudan
Svar från OKA - Harrogate
Thank you for taking the time to leave your review. We’re delighted to hear about your experience with our Harrogate team and will be sure to pass your kind feedback on to them.
We hope to welcome you back again soon.
Kind regards,
OKA
Always a pleasure to visit
Michelle and Emma always make our shopping experience in Harrogate's OKA branch, a pleasure. They're both warm and friendly and always go out of their way to help us find what we're looking for. We love to browse round the shop but more often than not, we end us buying something because everything is so beautiful. We often comment that we're always made welcome, whether we buy or just browse and that encourages us to visit more often!
23 maj 2026
Omdöme utan inbjudan
Svar från OKA - Harrogate
Dear Debbie
Thank you for your lovely review. We’re delighted to know that your visits to our Harrogate store are so enjoyable and that Emma and Michelle create such a welcoming and supportive atmosphere.
Your continued support means a great deal to us, and we hope your next visit is just as enjoyable.
Kind regards,
OKA
Great choice of products
Great choice of products which are of good quality. Prices are reasonable especially when there is a special offer running. Staff always very helpful and on site car parking really helps.
21 maj 2026
Svar från OKA - Harrogate
Dear Mrs B
Thank you for taking the time to share your review. We're glad you enjoy your visits to our Harrogate shop, its such a pleasure for us to know you appreciate seeing our goods in person.
We really appreciate your feedback and thank you for choosing to shop with us.
Kind regards
OKA
Superb customer service provided by…
Superb customer service provided by Michele. She clearly embodies all Oka stands for Well done Michelle
23 maj 2026
Omdöme utan inbjudan
Svar från OKA - Harrogate
Dear Louisa
Thank you for your kind review. We’re delighted to hear that you received such lovely and helpful service from Michelle during your visit to our Harrogate store. Your feedback is greatly appreciated, and we will be sure to pass it on to Michelle and the wider team.
We hope to welcome you back again soon.
Warm regards,
OKA
Excellent customer service from Louisa…
Excellent customer service from Louisa in Harrogate.
15 maj 2026
Svar från OKA - Harrogate
Dear Mair,
Thank you for your lovely feedback. We’re delighted to hear about your experience in our Harrogate store, and we’ll be sure to pass your kind words on to Louisa and the team.
We appreciate you taking the time to share your experience and hope to welcome you back again soon.
Kind regards,
OKA
Svar från OKA - Harrogate
Dear Annalisa,
Thank you for your lovely feedback. We’re delighted to hear you enjoyed your visit to our Harrogate store and appreciated both the styling inspiration and the support from the team.
We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
Kind regards,
OKA
I was given great service and I am…
I was given great service and I am delighted with my purchase. Thank you
1 maj 2026
Svar från OKA - Harrogate
Dear Simon,
Thank you for your kind feedback. We’re so pleased to hear you received great service and that you’re delighted with your purchase.
We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
Kind regards,
OKA
Another fantastic trip to the Harrogate…
Another fantastic trip to the Harrogate store today. I only “popped in” to look out for a couple of cushions for the chairs I purchased a few weeks ago. Thanks to Emma I left with 2 cushions and 4 lamps for my son!
Always an enjoyable experience that leaves me thinking about what my next purchase might be… 😊
8 maj 2026
Omdöme utan inbjudan
Svar från OKA - Harrogate
Dear Sue,
Thank you for your lovely feedback. We’re delighted to hear about another positive visit to our Harrogate store, and we’ll be sure to pass your kind words on to Emma and the team.
It’s wonderful to know you continue to enjoy your visits with us, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Louisa has been very helpful from…
Louisa has been very helpful from sending photos of our chosen rugs ( to get accurate idea of colour- often look stronger colour online), to checking stock and following through with ordering process.
6 maj 2026
Omdöme utan inbjudan
Svar från OKA - Harrogate
Dear Mrs Simmonds
We are absolutely delighted to hear your kind comments about Louisa at our Harrogate store. It is lovely to know that she was so helpful and that you received such fabulous customer service.
Your feedback means a great deal to us, and we will be sure to pass on your kind words to them.
Kind regards,
OKA
Helpful staff and attractive display
2 maj 2026
Svar från OKA - Harrogate
Dear Elaine
Thank you for taking the time to leave your review. We’re really pleased to hear that your visit to our Harrogate store was a positive one, and we’ll be sure to pass your feedback on to the team. We hope to welcome you back again soon.
Kind regards,
OKA
Zoe, Louisa & Fleur’s great customer service at Harrogate Oka!
Zoe, Louisa and Fleur were extremely helpful when I recently visited the Harrogate store to get some Cushion fillers to fit some slightly too small cushions! Will definitely go back again. Thank you!
1 maj 2026
Omdöme utan inbjudan
Svar från OKA - Harrogate
Dear Joe
Thank you for taking the time to leave your review. We’re delighted to hear about your experience with our Harrogate team and will be sure to pass your kind feedback on to them.
We hope to welcome you back again soon.
Warm regards,
OKA
Floor Lamp Choice Made Easy
Went into the store to look at floor lamps and shades. After a very short time, I was asked if I needed any help which I did. Fleur helped me to try various lampshades and put floor lamps together to see which one was the best for me. She also helped me with choosing the most suitable lampshade holder for the shade I liked.
As I had further shopping to do, I left my lamp and shade to be wrapped and I collected it later in the day.
The service was excellent and I also received a discount too. Well done to the Harrogate store.
23 april 2026
Svar från OKA - Harrogate
Dear Mr Burghardt
We’re delighted to hear that Fleur provided such exceptional and professional service, it’s lovely to know her eye for detail helped you find exactly the perfect lamp and shade. We’ll be sure to share your kind words with Fleur, and the wider team.
Thank you for taking the time to share your experience, your feedback means a lot to us and we hope to welcome you back soon.
Best wishes
OKA
Great products, questionable delivery fees
The product is great, however you should not have to pay a £30 delivery fee for the store to restock an Item.
We ordered the item (2 framed pictures) in store. The store did not have stock, and therefore charged a £30 delivery fee to bring the item into store (or deliver to home). I can understand paying for home delivery, but should not have to pay to collect an item from a store.
23 april 2026
Svar från OKA - Harrogate
Dear Mr Dixon
Thank you for your review. We are pleased to hear that you are happy with your purchase, though we are sorry to read of your concerns regarding the delivery charges.
We understand your frustration and appreciate that the pricing structure may not always feel proportionate. Our delivery charges are based on a number of factors, including handling and logistics, rather than solely the number of items or trips made.
Your feedback is important to us and has been shared with the relevant teams as we continue to review our delivery offering.
Kind regards,
OKA
Excellent customer service
Great customer service keeping me informed every step of the way.
1 april 2026
Svar från OKA - Harrogate
Dear Mrs Trenholm,
Thank you for your kind feedback. We’re so pleased to hear you felt well informed throughout and that everything went smoothly.
We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
Kind regards,
OKA
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