If i could give more than 5 stars i certainly would. What a beautiful welcoming store. Having dealt with the online website previously and not received satisfactory answers i was at a loss. Visited... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went in for a wander. Claire was wonderfully helpful , finding us the right size tablecloth , and then napkins We were not sure of size , so she made us an online basket which we can complete onc... Se mer
Företaget har svarat
The staff at the Harrogate store couldnt be more helpful. They assisting in arranging products for me (many times!) and gave me the time and patience to chose what I wanted carefully. They even went a... Se mer
Företaget har svarat
I ordered two additional faux flower items to add to the beautiful ones which I purchased from the Harrogate store. However, the cost of delivery was an extortionate £10 for 2 extremely lightweight it... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
In this scenic town in North Yorkshire sits one of our largest countryside stores; OKA Harrogate offers you the chance to view our Garden Range as well as seasonal room sets that display the majority of our interiors collection, styled in inspirational ways by our talented visual team.
Kontaktuppgifter
9 West Park, HG1 1BL, Harrogate, Storbritannien
- +44 1423 701161
4,8
Utmärkt
372 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
If i could give more than 5 stars i…
If i could give more than 5 stars i certainly would. What a beautiful welcoming store. Having dealt with the online website previously and not received satisfactory answers i was at a loss.
Visited Harrogate store and thanks to both Claire and Talice left with a beautiful mirror and i promise i will return. In Harrogate from the Scottish Borders how i wish we had a store like this in Scotland. Thank you Claire and Talice. Ann.
5 november 2026
Omdöme utan inbjudan
Svar från OKA - Harrogate
Dear Ann
Thank you for sharing your lovely feedback about your recent visit to our Harrogate showroom, it is wonderful to hear that the team was able to assist you so helpfully in finding the perfect mirror. Your kind words regarding the welcoming atmosphere of the store are greatly appreciated, and your compliments will be passed along to the team members who assisted you.
We hope you enjoy your new mirror, and we look forward to welcoming you back the next time you are visiting the area.
Warest regards
OKA
Great customer service
I have always experienced fantastic customer service experience at Oka both in store and on line. However on this day Claire went out of her way to ensure our purchase process went smoothly and managed our expectations on delivery and returns processes
25 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Harrogate
Dear Charlotte
We are delighted to hear that you have consistently received excellent service both online and in our Harrogate store. It is wonderful to know that Claire was able to assist you so thoroughly during your recent visit, ensuring a seamless purchase and providing clear guidance on our delivery and returns. Thank you for sharing your positive feedback, and we look forward to welcoming you back in the future.
Best wishes
OKA
Svar från OKA - Harrogate
Dear Bernard
We are so pleased to hear that you had such a positive shopping experience at our Harrogate store and we hope that you are happy with your purchase. Thank you for taking the time to share your kind words.
Warm regards
OKA
Very helpful lady in Harrogate store
1 november 2026
Svar från OKA - Harrogate
Dear John Lewis Customer
Thank you for sharing your feedback. We are delighted to hear that you received such helpful assistance during your visit to our Harrogate store. Your kind words are greatly appreciated, and we hope to welcome you back again soon.
Warm regards
OKA
Staff are excellent / product is being sourced from the wrong suppliers - not the fault of in store teams
Louisa in store was excellent
24 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Harrogate
Dear George
Thank you for sharing your feedback. It is wonderful to hear that you received such excellent service during your visit to our Harrogate store. Your kind words are greatly appreciated, and we hope to welcome you back again soon.
Best wishes
OKA
Zoe was extremely helpful and had some…
Zoe was extremely helpful and had some really good ideas great service 🥰
31 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Harrogate
Dear Sally,
It's wonderful to hear that Zoe's ideas and helpful advice made such a positive impression during your visit to our Harrogate store.
Thank you for your lovely feedback. We'll be sure to share your kind words with her, and we hope to welcome you back soon.
Kind regards,
OKA
Went in for a wander
Went in for a wander. Claire was wonderfully helpful , finding us the right size tablecloth , and then napkins We were not sure of size , so she made us an online basket which we can complete once back home and taken measurements . She was very helpful with other items too A wonderful sssistant
31 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Harrogate
Dear Gilly,
What lovely feedback! We're delighted that Claire made your visit to our Harrogate store so enjoyable and helped you explore the perfect table linen for your home.
It's wonderful to hear that she made things easier by preparing an online basket for you to complete once you've checked your measurements.
We'll be sure to share your kind words with Claire, and we hope to welcome you back again soon.
Kind regards,
OKA
SHOP STAFF KNOWLEDGEABLE AND HELPFUL
SHOP STAFF KNOWLEDGEABLE AND HELPFUL
PRODUCT QUALITY WAS EXCELLENT
26 oktober 2026
Svar från OKA - Harrogate
Dear Customer
We are absolutely delighted to hear that you had such a wonderful experience in our Harrogate store and that you are so pleased with the exceptional quality of your new purchase. Thank you so much for taking the time to share your lovely feedback, and we will be sure to pass your kind words along to the team.
Warm regards
OKA
Very attractive olive oil dispenser
Very attractive olive oil dispenser, in between an ornament and a functional kitchen item. Very good custom and thoughtfully packaged.
20 oktober 2026
Svar från OKA - Harrogate
Dear JB
We are absolutely thrilled to hear that you are pleased with your new olive oil dispenser. It is wonderful to know that you appreciate both its aesthetic appeal and its functionality in your kitchen, as well as the care put into its packaging. Thank you so much for sharing your lovely feedback with us.
Kind regards
OKA
Excellent Harrogate Staff
The staff at the Harrogate store couldnt be more helpful. They assisting in arranging products for me (many times!) and gave me the time and patience to chose what I wanted carefully. They even went above and beyond telling me what to swap to if I got home and they werent right which really geeked me with ease and ultimately secured the transaction! Thank you. Having a store to visit is so much better than just shopping online!!
22 oktober 2026
Svar från OKA - Harrogate
Dear Emma
Thank you so much for sharing your wonderful experience. We are absolutely delighted to hear that the Harrogate team provided such patient, helpful, and reassuring assistance during your visit. It is fantastic to know that their guidance and flexible advice gave you peace of mind and made your decision so much easier. We truly appreciate your support and agree that nothing quite beats the experience of browsing and choosing items in person. We look forward to welcoming you back again soon.
Best wishes
OKA
The staff were very helpful and…
The staff were very helpful and professional. They all know their products and are able to give excellent advice.
22 oktober 2026
Svar från OKA - Harrogate
Dear Ms Wood
We are so pleased to hear that our Harrogate team provided you with such professional service and shared their excellent product knowledge to assist you. Thank you for taking the time to share your wonderful feedback, and we look forward to welcoming you back again soon.
Kind regards
OKA
Michelle in the Harrogate store was…
Michelle in the Harrogate store was really helpful.
25 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Harrogate
Dear Jo,
It's lovely to hear that Michelle was so helpful during your visit to our Harrogate store.
Thank you for your kind feedback. We'll be sure to pass your comments on to her.
Kind regards,
OKA
Claire
Claire - Very helpful member of staff who spent time showing us various combinations of lampshades.
25 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Harrogate
Dear Customer,
Thank you for your lovely feedback. We're delighted that Claire took the time to help you explore different lampshade combinations during your visit to Harrogate.
We'll be sure to pass your kind words on to her, and we hope to welcome you back again soon.
Kind regards,
OKA
Melissa was very efficient,courteous &…
Melissa was very efficient,courteous & helpful
19 oktober 2026
Svar från OKA - Harrogate
Dear Customer,
Thank you for your lovely feedback. We're delighted that Melissa provided such helpful and attentive service during your visit to our Harrogate store.
We'll be sure to share your kind words with her, and we hope to welcome you back again soon.
Kind regards,
OKA
Beautiful high quality furniture
Beautiful high quality furniture, lighting and accessories. Never been disappointed!
9 juli 2026
Svar från OKA - Harrogate
Dear Customer,
It's wonderful to hear that our furniture, lighting and accessories continue to meet your expectations.
Thank you for your lovely feedback and continued loyalty to OKA. It means a great deal to know you've never been disappointed, and we look forward to welcoming you back to our Harrogate store.
Kind regards,
OKA
Service with a capital S
Bought at Redbrick mill
Returned at Harrogate
I buy a lt of things from OKA and never returned any item
So for the return experience to be as good as the sales experience is rare
22 oktober 2026
Svar från OKA - Harrogate
Dear Anne,
What a lovely compliment! We're delighted that the team at Harrogate made your return experience just as positive as your usual shopping visits.
We really appreciate your continued loyalty to OKA, and we'll be sure to share your kind feedback with the team.
Kind regards,
OKA
Louisa, Claire & Michelle all made our shopping experience a…
Louisa made our shopping experience a dream as did her other colleagues in the Harrogate store. Happy customer!!
17 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Harrogate
Dear Trudy,
What lovely feedback for our Harrogate team. We're delighted to hear that Louisa and her colleagues made your visit such a positive experience.
We'll be sure to pass your kind words on to Louisa, Claire, Michelle and the wider team.
We look forward to welcoming you back to OKA again soon.
Kind regards,
OKA
I had two problems that day
I had two problems that day , the manager Clare was absolutely wonderful trying to to help , one was just a quick exchange , , the second more troublesome , I returned a lamp that I’d had for a while , I bought 4 and had had issues with them before , wireless ratten , I was told at the beginning there had been problems with them , would only light with charger in situ , any way yes I’d had them a while , clair emailed customer service and there said nothing could be done as the receipt had already been been exchanged. I had lots of receipts , I think this should of been exchanged or a gift card raised , knowing there had been a problem with them , just want to say no reflection in the manager she was absolutely lovely , and I did make another purchase from her
14 oktober 2026
Svar från OKA - Harrogate
Dear Jane,
Thank you for your review. We are pleased to hear how helpful Clare was during your visit and will be sure to share your kind comments with her.
We are sorry that the issue with the lamp could not be resolved in the way you had hoped. We appreciate your feedback regarding the previous concerns with this product and have shared your comments with the relevant teams for review.
Kind regards,
OKA
Carole at the Harrogate store was…
Carole at the Harrogate store was excellent. She had so much time for us we were not rushed and she gave us her full attention. Her knowledge expertise and guidance were much appreciated.
Her understanding of what we wanted to achieve was spot on and we walked away with a result that was better than we had envisaged.
We will be back to see you soon Carole for Phase 2. Finally a big THANK YOU
17 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Harrogate
Dear Mrs Hannah,
What wonderful feedback for Carole. We're delighted to hear that her advice and expertise helped you achieve an even better result than you had hoped for.
We'll be sure to pass your lovely comments on to Carole and the Harrogate team. We know she'll be thrilled to welcome you back for Phase 2!
Kind regards,
OKA
Svar från OKA - Harrogate
Dear Judi
We thank you for sharing your feedback. We regret that we have been inattentive to your needs, please do reach out to our customer service team, on 03330 042042, should you require any assistance.
Kind regards
OKA
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.