We visited OKA outlet store in Bicester and were greeted by Tee,your lovely sales assistant. She was so helpful and welcoming as soon as we entered the store. We found a beautiful Rose pink love se... Se mer
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Plats
Byt platsOxford Road, Unit 10, Bicester Furniture Outlet, Bicester Avenue Garden Centre, OX25 2NY Bicester, England, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We received a friendly welcome on arrival and an enthusiastic willingness to help. When we eventually made our purchase it was the same member of staff (Curtis) who served us and offered to carry the... Se mer
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Emma or it could have been Emily, (I’m bad with names) was amazing! Helpful, polite, knowledgeable, knew how to close a deal, having run a number of companies over 30 years, I rate Emma/E extremely hi... Se mer
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We had gone to Bicester Village looking for Oka by mistake. Oka is actually a mile up the road next to the David Lloyd Centre. Emma O was extremely helpful in assisting us in choosing a lampshade, goi... Se mer
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Företagsinformation
Skrivet av företaget
Ideally situated just minutes from Bicester Village and Bicester Shopping Park with easy access via the A41, A34, M40, and two mainline train stations, Bicester Avenue is a thriving retail hub that welcomes over 300,000 customers annually. Our new store will offer a curated selection of seasonal favourites and timeless pieces at an irresistible value. From hand-crafted furniture and rugs to patterned cushions and elegant accessories, the Outlet will feature an ever-changing range and limited availability, making each visit a chance to take home a unique treasure.
Kontaktuppgifter
Oxford Road, Unit 10, Bicester Furniture Outlet, Bicester Avenue Garden Centre, OX25 2NY, Bicester, England, Storbritannien
- 01869934638
4,6
Utmärkt
65 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I love everything that I see in store
I love everything that I see in store! Friendly staff but leave alone to browse freely.
31 oktober 2026
Svar från OKA - Bicester
Dear Dot
We are glad you enjoyed your experience at our Bicester outlet and received such friendly and helpful service from our team, and appreciated having the space to explore our selection at your own pace. Thank you for sharing this feedback with us.
Kind regards
OKA
An enthusiastic welcome
We received a friendly welcome on arrival and an enthusiastic willingness to help. When we eventually made our purchase it was the same member of staff (Curtis) who served us and offered to carry the item to our car.
30 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Bicester
Dear Roger
Thank you so much for sharing your wonderful experience. We are absolutely delighted to hear that you received such a warm welcome at our Bicester outlet store and that Curtis went above and beyond to assist you with your purchase, all the way to your vehicle. Providing helpful and enthusiastic service is what we always strive for, and we will be sure to pass along your lovely feedback to celebrate this excellent service. We look forward to welcoming you back in the future.
Kind regards
OKA
Lovely sofa, rug and cushions. Emma has great design flair.
I found the sofa that I had seen online and not only bought that but with Emma’s help bought a rug and two cushions! She is very professional, personable and has great flair. Very pleased with my purchases and a big thank you to Emma. My little snug looks fab!
27 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Bicester
Dear Mrs Goss
We are absolutely delighted to hear that you found the perfect sofa and that you received such wonderful, creative assistance in choosing a matching rug and cushions to complete your space. It is fantastic to know that your new items have come together so beautifully to make your snug look fabulous. Thank you for sharing your lovely feedback, and we hope you enjoy your newly styled room.
Best wishes
OKA
Amazing staff & love our furniture .
Amazing staff & love our furniture ..
Lucy was our assistant such a gorgeous young lady
20 oktober 2026
Svar från OKA - Bicester
Dear Tracy
We are absolutely thrilled to hear that you are loving your new furniture and had such a wonderful experience with our Bicester outlet team. It is always our goal to provide helpful and pleasant service, and we will be sure to share your lovely compliments with Lucy. Thank you so much for taking the time to share your feedback, and we hope you enjoy your beautiful new pieces for many years to come.
Best wishes
OKA
Great service - always helpful
The staff in the Bicester outlet are fantastic. Very helpful and friendly.
18 oktober 2026
Svar från OKA - Bicester
Dear Sarah,
It's wonderful to hear that our Bicester team always makes you feel so welcome. We're delighted that their friendly and helpful service continues to make such a positive impression.
Thank you for your kind feedback. We'll be sure to share it with the team.
Kind regards,
OKA
Lucy at Oka outlet Bicester is the…
Lucy at Oka outlet Bicester is the sweetest, most organised and helpful person in helping me choose the right rug .
18 oktober 2026
Svar från OKA - Bicester
Dear Diana,
What lovely feedback for Lucy! We're delighted that she made choosing the perfect rug such an enjoyable experience at our Bicester outlet.
We'll be sure to share your kind words with her. Thank you for taking the time to recognise her wonderful service.
Kind regards,
OKA
Our experience visiting OKA outlet store Bicester
We visited OKA outlet store in Bicester and were greeted by Tee,your lovely sales assistant. She was so helpful and welcoming as soon as we entered the store.
We found a beautiful Rose pink love seat which we loved and Tee explained there were other colours in that particular model and the different sizes. We were talking about colours and she was very knowledgable about which shades complimented which. Her enthusiasm and warm welcome were delightful.
She explained about collecting the furniture as we were unable to take with us today. We look forward to returning to the store.
20 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Bicester
Dear Sally,
What lovely feedback for Tee. We're delighted to hear that she made you feel so welcome and helped you find a piece you love.
We'll be sure to pass your kind words on to Tee and the Bicester team, who will be thrilled to receive them.
Thank you for choosing OKA, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Emma or it could have been Emily
Emma or it could have been Emily, (I’m bad with names) was amazing! Helpful, polite, knowledgeable, knew how to close a deal, having run a number of companies over 30 years, I rate Emma/E extremely highly as a front of office customer facing representative for Oka. Well done and thank you. Damian & Jane
15 oktober 2026
Omdöme utan inbjudan
Svar från OKA - Bicester
Dear Damian and Jane
Thank you so much for taking the time to leave such a fantastic review. We are absolutely thrilled to hear that you had such an exceptional experience with Emma during your visit to our Bicester store. Coming from someone with decades of business experience, your high praise means a great deal to us. It is wonderful to know that Emma's helpfulness, professionalism, and expertise made such a lasting impression. We will be sure to pass along your wonderful feedback to her and the rest of the team. We truly appreciate your support and look forward to welcoming you back again soon.
Warm regards
OKA
Great Service
The staff were very helpful and made it all very easy to purchase and get the product we wanted.
9 oktober 2026
Svar från OKA - Bicester
Dear Glynis
We are so pleased to hear that our Bicester team made your purchasing experience so smooth and straightforward. It is wonderful to know they were able to assist you in finding exactly what you were looking for. Thank you for taking the time to share your kind feedback, and we hope you enjoy your new purchase.
Kind regards
OKA
Super, helpful and charming staff
Lovely engaged OKA team made buying a delightful experience-despite my dithering!
Always a great place to shop.
2 oktober 2026
Svar från OKA - Bicester
Dear Deborah
Thank you so much for taking the time to share your wonderful feedback. We are thrilled to hear that our team made your shopping trip, to our Bicester store, so enjoyable and helped guide you through your decision-making process. It is always a pleasure to welcome you, and we truly appreciate your continued support. We look forward to seeing you again soon.
Kindest regards
OKA
No one in the outlet store informed us…
No one in the outlet store informed us if the no return policy, and now we have a rug that's too large and nowhere to put it. Very, very, bad. It isn't fit for purpose so you ought to have accepted the return and reimbursed us.
1 oktober 2026
Svar från OKA - Bicester
Dear Meg
We are sorry to read that you are disappointed after your recent visits to our Bicester location.
We can advise that as Bicester is an outlet store, purchases are not covered by our normal returns process as they are sold as seen and non-refundable. This is mentioned on our returns page on our website, as well as on the copy of your receipt. There is also signage up in-store.
Thank you for taking the time to share your feedback and we are sorry for the disappointment you have been caused.
Kind regards
OKA
Nice layout in shop friendly staff
30 september 2026
Svar från OKA - Bicester
Dear Glen,
We’re so pleased to hear that you enjoyed your visit to our Bicester store.
Thank you for your kind words about the layout and team — we’ll be sure to pass your feedback on.
Kind regards,
OKA
Impressive designs and service
I always return to the Bicester store as you are warming welcomed by all the staff whilst supported by the beautifully designed layout displaying items creatively. Pure joy!
30 september 2026
Svar från OKA - Bicester
Dear Sharon,
What lovely feedback for our Bicester store.
We’re so pleased to hear that you always feel welcomed by the team and enjoy the way the store is presented. We’ll be sure to pass your kind words on.
Kind regards,
OKA
Svar från OKA - Bicester
Dear Claire
Thank you for your kind feedback. We're so pleased to hear that the team in our Bicester Outlet provided you with such helpful and polite service, and we truly appreciate you taking the time to share your experience.
Kind regards
OKA
Bicester Oka outlet is very well…
Bicester Oka outlet is very well organised and a pleasant experience. Despite the items being seconds the staff display everything so well and the showroom looks inviting.
18 september 2026
Svar från OKA - Bicester
Dear Francesca
Thank you for your wonderful review. We are so pleased to hear you enjoyed your visit to our Bicester outlet. It's lovely to know our team displays everything so well, making the showroom inviting, and we look forward to welcoming you back again soon.
Kind regards
OKA
Friendly staff and polite and not pushy…
Friendly staff and polite and not pushy for a sale,let us make our ydecy.
17 september 2026
Svar från OKA - Bicester
Dear Sharon,
We’re so pleased to hear that the Bicester team made you feel welcome and gave you the space to make your decision.
Thank you for your kind feedback — we’ll be sure to pass it on.
Kind regards,
OKA
We had gone to Bicester Village looking…
We had gone to Bicester Village looking for Oka by mistake. Oka is actually a mile up the road next to the David Lloyd Centre. Emma O was extremely helpful in assisting us in choosing a lampshade, going out of her way to model the shade in different lamp bases.
6 september 2026
Omdöme utan inbjudan
Svar från OKA - Bicester
Dear Annie,
Thank you for your lovely feedback. We’re delighted you found your way to our Bicester store and that Emma was able to look after you so well.
We’ll be sure to pass on your kind words, and we hope your new lampshade is the perfect finishing touch.
Kind regards,
OKA
Super helpful at outlet Bicester
3 september 2026
Svar från OKA - Bicester
Dear Lesley,
Thank you for your kind feedback. We’re delighted to hear you had a positive experience at our Bicester outlet.
We really appreciate you taking the time to share your review and will be sure to pass your comments on to the team.
Kind regards,
OKA
It’s a major WRONG and DiSAPPIONTMENT
It’s a major WRONG and DiSAPPIONTMENT. Why there isn’t a proper protection of wrapping of the displayed cupboard at all ? ! My deliver man said OKA didn’t provide wrapping and asked him to deliver to my house . The glasses door open easily during the delivery and he only used his method to protect it. It’s absolutely not professional . Although it s from Bicester Outlet , Oka has not responsible for delivery. But they recommend the delivery service and Oka should wrap it carefully and handover to the man with a van . Poorly handled at all ! I’m so shocked
30 augusti 2026
Svar från OKA - Bicester
Dear Mrs Tang
Thank you for taking the time to share your review. We are sorry to learn of your disappointment with delivery of your cabinet.
Having investigated this with our Bicester Outlet, they have advised that the delivery courier used multiple blankets to wrap your cabinet and OKA tape was then used, over the blankets, to secure the cabinet doors. The cabinet was also securely strapped into the van.
We do apologise for any inconvenience caused and please do not hesitate to contact either our customer service team, or Bicester Outlet directly, should you require any further assistance.
Kind regards
OKA
Svar från OKA - Bicester
Dear Chelle
Thank you for your kind feedback. We are so pleased to hear that our Bicester team provided excellent service, especially during a busy period and we hope that you are happy with your purchase.
We truly appreciate you taking the time to share your experience.
Warm regards
OKA
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