Oakcastle Omdömen 

268
•
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Simple and solid design, easy to use and transfers via Bluetooth to my Bose loudspeaker easily in seconds. Sound is excellent too for such a small player. Instructions also simple and easy to follow,... Se mer

Betygsatt 5 av 5 stjärnor

After I placed an enquiry with the Oakcastle Tech customer support regarding my DAB500, I had correspondence back from Emilyn who was very helpful and offered a resolve to update the software. This... Se mer

Betygsatt 5 av 5 stjärnor

I bought a DAB 400 from Oakcastle via Amazon, mainly because they are a British company and the items are designed in the UK. The item is manufactured in China but most goods are these days. The item... Se mer

Betygsatt 5 av 5 stjärnor

When I found out that I would require a software upgrade on my DAB400 radio I received excellent and speedy advice from Emilyn at the customer technical support team. I was sent an upgrade file and... Se mer

Företagsinformation

  1. Elektronikföretag

Skrivet av företaget

Oakcastle is the home of leading edge electronics and home audio products. Every item in the Oakcastle range was meticulously designed in Cambridge, England. Great detail has been applied to every stage of the design and manufacturing process in order to achieve an outstanding finish.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

268 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 77 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(268)

144 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Had a problem with Dab radio sticking…

Had a problem with Dab radio sticking at " waiting for PC wizard" got in touch & received great support from them sending me software instructions, they also emailed to check i got on okay. Great sounding dab & thankfully working great now.

23 mars 2026
Omdöme utan inbjudan
Logotyp för Oakcastle

Svar från Oakcastle

Dear Eileen, thank you for taking the time to leave us some feedback on your experience with your Oakcastle DAB500 radio and our Technical Support team service. We are thrilled to hear that your issue has been resolved so quickly. We do value our customers and we love going the extra mile every time. We wish you enjoy using Oakcastle for years to come. Best regards, Team Oakcastle

Betygsatt 5 av 5 stjärnor

Oakcastle 500 DAB

Oakcastle 500 DAB
This unit worked perfectly for about a year until I had an error message. I emailed Tech Support and Josh helped me to perform a software upgrade. The unit is now functioning normally.

20 mars 2026
Omdöme utan inbjudan
Logotyp för Oakcastle

Svar från Oakcastle

Dear Mark, thank you for taking the time to leave us some feedback on your experience with your Oakcastle DAB500 and our Technical Support team service. We are thrilled to hear that your issue has been resolved so quickly. We do value our customers and we love going the extra mile every time. We wish you enjoy using Oakcastle for years to come. Best regards, Team Oakcastle

Betygsatt 5 av 5 stjärnor

Excellent customer service

I brought my husband an Oakcastle music system for his birthday which he has used every day. Lately the unit has been showing an error message. I emailed "Oakcastle" for assistance. The agents were polite & helpful. They quickly identified the problem and offered assistance by way of an upgrade link and step by step instructions. They checked back with us to make sure things were working correctly.
Very polite, professional staff. Can't thank them enough for all their help and support

18 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

In car CD player

I was trying to find a suitable portable CD player for my new car (they don't come with CD players any more!). Oakcastle answered all my questions about compatability and the CD 100 works great via Bluetooth now through the car's audio system. Great service, reliable and UK based.

17 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exceptional customer service!

What can I say about these guys - exceptional customer service! I was trying to order one of their CD100 units for a Christmas present - out of stock everywhere. Contacted their customer service department & they were so helpful. They gave me a timeline for when stock would be available again & even dropped me an email just before stock started going out to stores. They really couldn’t have been more helpful. I can not thank them enough for their help & would certainly recommend them to family & friends.

27 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic customer service

Had an issue with my new DAB500 cd/radio player. Contacted the support team & received an immediate response from Emilyn. Followed the advise/info given & problem sorted/resolved. Very efficient, great service, couldn't ask for more.

9 mars 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

CD 150 CD Player

For the price, the Oakcastle CD-150 is a solid little player, but it has a few quirks. The battery life seems a bit optimistic; while it's advertised for longer, I found it only manages about 3 CDs before needing a recharge—I suspect the higher 'play time' figure is based on FM radio use rather than the power-hungry CD motor.​Sound-wise, the volume steps are a bit odd. Settings 1 and 2 are surprisingly loud (not ideal for quiet background listening), and once you crank it up higher, the speakers start to distort quite a bit. Finally, the display is a letdown as it doesn't show the track number, making it hard to navigate through an album. That said, if you can live with these small issues, it’s a decent, budget-friendly choice for a basic player.

17 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Value for money

I received my TT200 Classic Turntable today. The product was well packaged and arrived in perfect condition. Solid and well made, the system looks great. Everything about the system shouts expensive. Given the price, the system is great value for money. The sound quality is great and particularly good when listening to digital tracks via Bluetooth. Overall, a great product, allowing me to listen to LPs that have been in the loft for forty years.

27 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Its more than just a cd player

I was after a CD Player saw this and it looked good. Was amazed when it arrived! not only is it a CD player but also a DAB radio has Bluetooth aux input and lots more could not be happier for the money

27 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

DAB500

This product was purchased to replace an old cd/cassette player,we bought a DAB500 and it fits great in the space we had,so easy to set up.The sound reproduction is lovely,the remote is simple to use and being a pensioner that is paramount,changing the mode of operation is a doddle.

13 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Durch Amazon schnell geliefert

Durch Amazon, eine schnelle Lieferung.
Der DVD 100 ist das geeignete Gerät für schnelles installieren und dabei sehr platzsparend.
Einfache Bedienung, gutes Bild und Klang.
Eben alles, was ein DVD Player können müßig.

15 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Had a problem with my unit DAB500 tried…

Had a problem with my unit DAB500 tried through Oakcastle to solve this issue and did not work,they offered me a refund but instead I wanted the same unit if possible as it is a quality product and they solved it quickly.A replacement being sent out.A credit to all at Oakcastle and the customer service first class.

15 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Partial function failure – software obsolescence of the Magic Player!

“The hardware is actually top, but the software maintenance is deficient. While artist and title are still displayed, the album covers and the information about the composer are completely missing since 2025/26.

My photos from 2022 prove that it is not a hardware defect: At that time, all data and covers were perfectly displayed. The outdated Magic Player (Frontier M6) can no longer fully process the current data streams. However, Oakcastle/Majority does not provide a firmware update to fix this error. A radio that gets worse the longer you own it is unacceptable. Here people are saving at the wrong end! I'm waiting for an update!”

13 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service

Had a problem with Dab500 radio/CD. Customer services were brilliant. Replies received within the hour and help/advice was clear. Had to try a few different things so a bit of back and forth with the team was required (all dealt with promptly) until it was found that a software update was needed. Supplied proof of purchase as requested and was sent a file to help assist with this and full instructions on how to do it. Problem sorted.
I have quite a few Majority/Oakcastle items - they are well built and the sound quality is very good. Very pleased customer!

10 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding service.

I really can't fault this company, fast response to queries, prompt answers and recommendations, the SB40 sound bar is a great piece of kit ,had a small issue with remote controller, problem resolved quickly and efficiently, I would recommend this company to anyone in a heart beat 💓

5 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The Oakcastle DAB400

The Oakcastle DAB400 was a Christmas present and I am delighted with it. I use it mainly for listening to FM Radio and CDs, and the DAB400 has all the features that I need for choosing my programmes easily. The sound quality is surprisingly good, taking the unit's size into consideratiom. A great lttle piece of equipment.

4 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Customer Service

I bought the Oakcastle DAB500 this week. Not only am I very pleased with the radio/CD player but I am delighted with the superb Customer Service support I received. I had difficulty setting it up - my fault, not the instruction booklet's fault ! - and I sent an email to Customer Services. Their response was very quick and it was not only extremely helpful and solved the problem, it was also very pleasant and personal. Really excellent service.

30 januari 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer