Eufy S210 . Good picture quality but let down by very weak chime volume. Even at 15/20 feet it is very difficult to hear even when set at maximum level. Very disappointing that no additional chime un... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I didn't know how much time robovac can save. We got L60 Hybrid and will be sure to upgrade our Eufy in the future when current one gives up. Given the L60 price tag, the suction is superior while mop... Se mer
Im pretty happy with the robot cleaner, it does a fairly good job, however on occasions there are bits that have not been picked up which should have been. Overall I would recommend as it saves a lot... Se mer
Researched well before buying and straight got into 2 door bells and base station . Well happy as delay is marginal and comes as notyfication and not as a call . Battery seems to holding pretty well a... Se mer
Företagsinformation
Skrivet av företaget
At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle. That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love. eufy, built with care.
Kontaktuppgifter
Storbritannien
- +44 (0) 1604 936 200
- uk.support@eufy.com
- uk.eufy.com
Har besvarat 95 % av sina negativa omdömen
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Eufy S210 Chimes almost inaudible even at maximum volumes
Eufy S210 . Good picture quality but let down by very weak chime volume. Even at 15/20 feet it is very difficult to hear even when set at maximum level. Very disappointing that no additional chime units can be added to allow for all over property audiobility. Now having to consider what to do next as to the way forward.
Not good ive gone back to a ring one…
Not good ive gone back to a ring one with subscription!!

Svar från Eufy
Solar powered eufy camera works…
Solar powered eufy camera works exceptionally. Highly recommended.
Worst Experience with Eufy/Anker
I loved Anker's tech, so I assumed Eufy would have the same outstanding quality. But after spending almost £323 on the Homebase S380 and 5x Indoor Cam E220, I can say for sure that I am never bying from Eufy or any Anker affiliate ever again.
The hardware is amazing, don't get me wrong, but the software leaves a lot to be desired. The cameras video recording turns off randomly and won't come back on until a factory reset is done, or they'll randomly go offline for up to two hours or more. The homebase can only reliably seem to work with a doorbell and two cameras, anymore and the offline issue comes back.
I have been talking to their support and trying the solutions they offer for a few weeks now, with no real progress on keeping my other three E220's online and fuctioning with the homebase.

Svar från Eufy
Love these cameras .got my parents to…
Love these cameras .got my parents to get them and few friends .we all love them well done eufy
Good product but having trouble with App
Good product but having great trouble with their new 'improved' app. In particular, integrating 3 products on the app.

Svar från Eufy
Im pretty happy with the robot cleaner
Im pretty happy with the robot cleaner, it does a fairly good job, however on occasions there are bits that have not been picked up which should have been. Overall I would recommend as it saves a lot of time and is nice to come back to a clean house.
Product Not as Described
Having purchased the Eufy S3 Pro 2 camera kit and base station, I realised after 5 months of use that the camera’s battery capabilities are not as advertised. After repeatedly going back with my concerns to Eufy and following their supposed resolution suggestions, I requested a full refund as the product is not as advertised. They started with a 30% offer -since increased to 50% - but don’t appear to believe I have a right to return the products and receive a full refund despite their misrepresentation.

Svar från Eufy
Security camera purchased
Bought a camera as a Christmas present and it’s so good. The fact you don’t need a subscription either is such a bonus - camera feed is so clear and picks up sounds clearly.
Very imprSimple, Smart, and Reliableessed with Eufy
Very impressed with Eufy. Affordable, reliable, and designed in a simple but professional way. Everything is easy to use and works exactly as expected. Great value for money.
Excellent product
Excellent product. Reasonable price. The Robovac L60 has been an excellent cleaner in our house. Can't complain. BTW, this is the second Eufy product and we use both. Excellent products from Eufy.
Good cameras work well and easy to…
Good cameras work well and easy to install, but not necessarily easy to share.
Great service
Great service and easy to order online with very quick delivery. Thank you
A+++
Great price, prompt delivery, excellent communication. Top notch security camera too!
The most useless customer service departments
Useless customer service department, incapable of doing anything other than cut and pasting tracking numbers that I clearly already have (if they actually bothered to read my complaint they would know).
I ordered a portable power station on 31st March, It was quickly despatched with FedEx, unfortunately it didn't get any further. The tracking details showed there was an issue with the package due to the hazardous material (lithium battery). The package then sat at FedEx for 10 days, I contacted FedEx who confirmed the package could not be delivered due to the package issue, they had repeatedly contacted Eufy but got no response. FedEx raised a case ticket for the issue and it's return to Eufy. I repeatedly contacted Eufy explaining the issue and providing the FedEx case number, but all I keep getting back is a standard response saying "I am delighted to inform you that your order has been successfully dispatched and is currently en route" Read my complaint, it's not on its way and you are still ignoring the problem and just quoting a tracking number that confirms it's not on it way! I want either a replacement sent (correctly packaged and labelled) or a refund, but my seval requests for this have been ignored with the reply from Eufy simply repeating the standard message and tracking number. Last time I will ever be purchasing from Eufy.
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