Jennifer helped us resolve our issue with the leaky housing by sending us a new replacement housing and extra o ring set just in case if it fits. Hopefully it fixes the leak once in for all. Thank you... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I recently ran into an issue with my 7-Stage UV & Alkaline RO system — TDS output had crept up higher than the 10-15 range I was used to, and I wasn't sure I had the membrane housing elbows connected... Se mer
Kayla’s service, Kayla is a great asset to this company, she respected my preferences and requests and promised to call me back o confirm a needed transaction. She had answers to all my questions, a... Se mer
I contacted NU Aqua with questions of the 4 stage whole house system I installed. As I learned more and more about water filtration and understanding total dissolved solids. I realized that there may... Se mer
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Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Kim helped tremendously
Kim helped tremendously , understood my concern and worked to get my full satisfaction. Thank you Again
Jennifer was amazing
Jennifer was amazing. She helped me with all my issues promptly and is very friendly. I appreciate her so much.
Excellent system and even better…
Excellent system and even better customer services!!!
NuAqua is great
NuAqua is great. Awesome customer service and support.
ASH was very helpful and even followed…
ASH was very helpful and even followed up with the warehouse on our order
Horrific Company
I was charged in March and April for two sets of whole home water filters, one for my house, one for my condo... It is now June 1st and I have STILL not received the filters. Most companies do NOT charge you anything until the filters are shipped... instead this company charges you and good luck getting your filters. I've been on the phone for 30 minutes now trying to get refunded. Go somewhere else. This company doesn't care about you once you've purchased their systems.
Kayla was very professional and also…
Kayla was very professional and also friendly,. She understood my issues quickly and explain my options well.
She was great!
Great customer service
Great customer service. David was extremely helpful and responsive. Rare to find in today’s business world.
Prompt customer service
Customer service was prompt and thorough. Kim provided all the information needed to assess my troubleshooting.
Thank you Kayla
At first I was feeling very distressed that my new Aqua filter countertop wasn’t properly working I reached out to customer service via email they didn’t take long to reply only maximum 1 day. I then decided to reach out to customer support through the phone and A lady advised me to give them an extra day so they could figure out what could be going wrong with my appliance. I honestly thought no one was going to help me out but then Kayla reached out to me with a solution to replace my filter so in the end I am beyond thankful. I am currently waiting for it to arrive
Originally I had some doubts about Nu…
Originally I had some doubts about Nu Aqua after reading some reddit posts on how the customer service does not respond, but by then I has already ordered the filter system. I tried to return it but they offered a discount for us to just keep it, so we just went ahead and gave it a try anyway. Been about 2 years now and we love the tankless system, and turns out, the customer service is actually really good. I don't know what the reddit thread was talking about, but I have been getting excellent customer service in a timely manner and their product is easy, high quality, and delivers. We've personally tested the water each time with the testing kit and it is doing it's thing and more. 10/10 product.
David was attentive and professional.
David was attentive and professional.
Easy installation and great support
Great company, great product. Very easy to install the under sink filter and the shower head filter. Jennifer helped me with a few questions I had, and provided great customer support!
Jennifer was very helpful and sent a…
Jennifer was very helpful and sent a free adapter when I needed one for my older filter system.
Needed to change shipping address and…
Needed to change shipping address and Jennifer made it happen.Prompt and courteous. Thank you Jennifer!
I moved to a new place and needed info…
I moved to a new place and needed info on how to do the install of my RO system at the new location. Customer service was super helpful in providing me with information about the parts I needed and instructions on how to use them. Love this company!
Very fast help!
Jennifer helped me find the water adapter line so I could shut off the water supply before I replaced my filters.
Very fast and knowledgeable customer service.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








