Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Absolutely pathetic company! Items purchase are putrid quality that are unfit for clothing purposes. Sizing is not even remotely close, either is the accuracy of the item description that is d... Se mer

Betygsatt 2 av 5 stjärnor

NOVIGOOD present themselves as an Australian shoe company, when in fact they are based in ‘Asia’ as their returns information details. When delivery took 4 weeks I knew I had be taken. Shoes arriv... Se mer

Betygsatt 1 av 5 stjärnor

Absolute rubbish product. I have really bad feet, just had steroid injections in both feet and thought these shoes could help as they said they were orthopaedic shoes. They’re made out cheap materials... Se mer

Betygsatt 1 av 5 stjärnor

DO NOT ORDER FROM THIS COMPANY. THEY ARE SCAMMERS. Quality of clothing look good on website but in reality is utter rubbish. Spent $120 on jacket which turned out to be paper thin and probably worth... Se mer

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Mycket dålig

TrustScore 1 av 5

186 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Alla omdömen

(186)

18 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

SCAM

Scam- Facebook needs to address this. DO NOT BUY ANYTHING FROM THIS SITE. Advertised cashmere cardigan and received polyester disgusting quality. Sent multiple emails and no response. DO NOT WASTE YOUR MONEY

26 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not buy !

No contact after multiple emails over several weeks enquiring re return of poor quality, too small outfit. Also , called on phone number - not in service. I will contact and report these people to ACCC.

6 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DO NOT BUY ANYTHING FROM NOVIGOOD!!

DO NOT BUY ANYTHING FROM NOVIGOOD!!
They don't even deserve ONE star but it's the only way to write a review.
I wish I would've read all of these reviews before I fell for their scam - selling disgusting clothing. I ordered a dress for a wedding, that didn't arrive in time. When it did, boy was I shocked at the lack of quality. The dress was not even the same colour as advertised, the fabric was substandard - actually looks like the lining of a dress. You couldn't pay me to wear that piece of fabric anywhere. It isn't even good enough to donate, in my honest opinion. The fabric isn't even good enough to tear into pieces to use as rags!
Of course, I've been through the hoops to try to return it and after reading all of these reviews, I am going to go through my bank to get my money back.
This company should be ashamed, ripping so many people off. Hopefully, they will go out of business.

25 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Note- Novigood is also the same company…

Note- Novigood is also the same company as Byron bay boutique .I Purchased 3 Hannah wool coats , however they did not have my wool in them . Sent them back at a cost of $90 (to me) , arrived at Chinese customs who sent them a notification however , they did not take them back so was out of pocket nearly $400 . The reason I am doing this review today is because I recently purchased from a company called Byron bay boutique when I recieved the item it was awful and when I went to send it back realised it was the same address AND phone number as novigood so don’t buy from Byron bay boutique either .

1 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Novigood is NO GOOD

Novigood is NO GOOD.
DO NOT USE THIS ONLINE TRADER!
I have not received the item i paid for. I saw the reviews too late. I have written on multiple occasions seeking an update and ultimately a refund. NO RESPONSE.

I have reported this trader to the Australian Corporate Regulator. I have sought to have my credit card refunded by the bank.

30 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Warning!

Warning!
Ordered 2 tops which did not fit.. have emailed the company 3 times over the past 2 weeks with no response. Also tried the phone number listed on the website.. number not in use.

30 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Copy cats of Free People photos

I didn't buy anything but liked a jumpsuit they advertised, when I opened the page up I realised they have just used photo's from Free People, I know this because I have 3 of these jumpsuits!

13 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam Business !!!!!!

Scam Business !!!!!!
Do Not Buy From Here
They don’t even deserve the 1 Star.
Bought a pair of gorgeous sandals. Were advertised as Orthopedic Sandals…. I received the most disgusting uncomfortable pair of plastic rubbish. Contacted them for a return numerous times…. I lost count after the 7th time. Not one reply through phone call, email or Messenger.
Worth a call to the ACCC

10 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Same poor experience as others …

I wish I had read reviews before wasting my money. The website is deceptive. Very poor quality of material in dress and no give in the fabric. A small fitting. Took longer to deliver than expected. Avoid.

27 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam...

Scam.... no product delivered... no contact with customer service.. do not buy... scam...

18 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Fraudulent reseller

Fraudulent reseller. Dress arrived. Quality fine but didn't fit. Like others they have fake contact addresses so you can't send the email to claim a refund in 30 days. Stay away.

21 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

BEWARE FRAUDULENT SELLER !

BEWARE !! not a legitimate seller. I received the mens suit and it was clearly not the suit that was advertised and in there photos online in my opinion it looks like the item has been transhipped from china and it is very poor quality. The stitching is all puckered and the material is a cheap shiny polyester type of material nothing like the photos or description. With further research i found the same photos of my purchased item on there site are located on many other online sites selling cloths so clearly they are putting up photos of other companies clothing and passing them off as photographs of there cloths but believe me when they arrive they are worlds apart the company has not replied to my repeated emails for a refund ( beware their policy is that you have to pay for return postage ) which is fine but they fail to give you the return address and then don't answer your emails. I would not recommend buying from this site and believe they are misrepresenting there products and services in a fraudulent manner zero star rating from me for sure would advise against buying from this seller.

7 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAM SCAM SCAM same as what everyone…

SCAM SCAM SCAM same as what everyone else is saying in this feed happened to me. End up spending more on postage and then followed by polite emails saying they will refund and it's never happened before that a package has bounced back. DO NOT TRUST OR BUY and REPORT REPORT REPORT!

9 maj 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This company is a rip off they should not be allowed to trade these are a bunch of crooks and they mislead you into making you believe they will refund your money in reality they dont intend to refund

This company is a rip off it's being done continuously, and they seem to be getting away with it . The clothes advertised is totally different from what they send you extremely bad quality, then they ask you to return it for which they make you believe they will be refunding your money . So you return the goods by post spending more money on the postage fees ,and they say once they have received it you will get your refund ...next you realise that the goods were refused to be accepted in China and are returned to you .After you had spent money on top of the cost of goods to return it ......this company is a scammer. PLEASEEEEEEEEEEEEEE DO NOT BUY no matter how good the goods look in the advertised pics ....its totally substandard and you will never get your money back ....I'm surprised how they are still allowed to do business ......PLEASEEEE DO NOT PURCHASE ANYTHING FROM THESE CROOKS .....MAY THEY ROT IN HELL

7 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAM - DO NOT BUY ANYTHING

I bought two men's cardigans from these thieves, both the same model in different colours. Absolutely shocking quality and completely different to the impressive images used online. As other people have stated here, when I asked for a refund I was encouraged to 'think about the environment' and keep the items. They even had the nerve to offer me a discount on any further purchases. After refusing these offers, I was asked to post the goods back to an address in China that looked incorrect and wasn't coming up on Google Maps. I contacted 'Emma' (most likely not the person's real name) and she told me it was the correct address. I followed up several times over the past three months or so and was told the goods had not yet arrived back at the factory. Today, they were returned to me. As feared, the parcel bounced back. I wasted around AUD$200, including on the return shipping. DO NOT BUY ANYTHING from these criminals.

23 september 2024
Omdöme utan inbjudan

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