Novevio Omdömen 

The cooling mat only just arrived yesterday so not had time to use it for my dog, but it looks nice.

Did what they said it would

Ordering easy, long time getting here. Cat not interested in it at all

One size only socks were very small

I am very pleased with my order well made and quick delivery

Just as described, reasonable price and arrived quickly. Ideal size for small dogs and has definitely helped our maltipoo when the temperature has been high.

This towel really works again and again!
Highly recommend.
Sadly, way too slow delivery time.

Whilst sitting in my house I did not know I had my delivery. Doorbell works and as was in a knock on the door would been good.

Great product, quick delivery.

The service was first class the staff were polite and very friendly and efficient

I ordered two dog cooling mats. Tracking the order tells me that it has been delivered, when in fact it has not been delivered (to my address, anyway).
Very little help from Novevio, so I have paid in good faith but have received nothing.
I would suggest that you do not touch this company with a ten foot pole.

As of 20 July 2026, I can now confirm that a package was delivered on 16 July, containing two pairs of reading glasses! But no sign of the cooling mats.

Excellent service and very helpful and supportive and professional and very happy with the product ☺️

Just what we needed in this current heatwave

Good product and the size was actually the size I ordered 👍🏼

I only gave four stars as it took a long time to get here. But the product really works!

It would have been 5 stars if delivery was quicker
Item was exactly as described very pleased with it

I love the tops, the material is different to what I expected, it doesn't look the same material as the model is wearing. I washed them and ironed them and they look very nice. I wish I had ordered the next size up, they fit, but I like my tops a little loser. Looking forward to wearing them.

Charged my card more than what was shown on my order summary including delivery. Items have not turned up. Getting no where with customer services. Looking at these reviews, it looks like they take more money than the order total amounts to from a hell of a lot of people. I should of read up on the company first. I've learnt my lesson. How are they allowed to get away with taking more money than you authorise on your order/card. So wrong.
Don't touch this company.

The product was very good was a bit sceptical at first that it would work, but they do, would be good if towel was bigger but very pleased

Not quite as cool as I had expected but better than nothing.