After placing my order I discovered that an incorrect amount had been debited from my account. After raising the matter my account was credited with the overcharge after a few days. One of the... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The idea of a cooling towel during this Summers heatwaves appealed to me. So I ordered but by the time they took to be delivered the heat had subsided , so now I will have to wait until the next heatw... Se mer
Great value! Tried to track the package but my security system said to not go to the site. We believed thos was actually a scam. However...the 2 towels arrived the other day and we are both impressed!... Se mer
Towels came in a lightweight container which has a handy clip on it. They work well. Delivery took nearly four weeks which was disappointing.
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Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very slow delivery
Very please with top I ordered but at the time of ordering didn’t realise it was shipped and made in China and delivery was very slow
The product is good but the delivery…
The product is good but the delivery time is to long.
Towels came in a lightweight container…
Towels came in a lightweight container which has a handy clip on it. They work well. Delivery took nearly four weeks which was disappointing.
The tops are not true to british…
The tops are not true to british sizes.ive got 2 of no use to me. They are very smalli ordered 5xl thinking they would fit but far to small.i gave 1 to my daughter still a little tight but wearing it .i cant get it on.am i ablebto return them 2.
Check Charges
After placing my order I discovered that an incorrect amount had been debited from my account. After raising the matter my account was credited with the overcharge after a few days.
One of the items was broken, disappointingly.
It was difficult to track my delivery because I did not know which courier company was being used.
It took so long to be delivered I…
It took so long to be delivered I didn't think it would be but quite happy with the item
Cooling Mat
The cooling mat only just arrived yesterday so not had time to use it for my dog, but it looks nice.
Ordering easy
Ordering easy, long time getting here. Cat not interested in it at all
I am very pleased with my order well…
I am very pleased with my order well made and quick delivery
Dog Cooling Mat
Just as described, reasonable price and arrived quickly. Ideal size for small dogs and has definitely helped our maltipoo when the temperature has been high.
This towel really works!
This towel really works again and again!
Highly recommend.
Sadly, way too slow delivery time.
Whilst sitting in my house I did not…
Whilst sitting in my house I did not know I had my delivery. Doorbell works and as was in a knock on the door would been good.
The service was first class the staff…
The service was first class the staff were polite and very friendly and efficient
I ordered two dog cooling mats
I ordered two dog cooling mats. Tracking the order tells me that it has been delivered, when in fact it has not been delivered (to my address, anyway).
Very little help from Novevio, so I have paid in good faith but have received nothing.
I would suggest that you do not touch this company with a ten foot pole.
As of 20 July 2026, I can now confirm that a package was delivered on 16 July, containing two pairs of reading glasses! But no sign of the cooling mats.
Excellent service and very helpful and…
Excellent service and very helpful and supportive and professional and very happy with the product ☺️
Just what we needed in this current…
Just what we needed in this current heatwave
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








